I was really impressed about the fast and professional strong feedback via chat function and mail. Got some feedback within a very short time, even on weekends and in the evening hours, so I could quickly work through my case (which is a bit more complicated). When I then received within 24h still all documents perfectly filled out, a cover letter tailored to my case, addressed to the right office, I was speechless. Rarely have I experienced something so strong! Compliments to the team with this mindset and service orientation!
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