TEFRA Travel Logistics GmbH

The luggage service

TEFRA Travel Logistics GmbH
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.77 out of 5
Excellent
1,525 Reviews
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The luggage service with included all-round carefree guarantee
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TEFRA Travel Logistics GmbH
Obenhauptstraße 2
22335 Hamburg
Germany
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98% Recommended
5 stars 1,243
4 stars 166
3 stars 24
1 star 5
Service on offer
Payment
Delivery
Information
Website
Customer service
Excellent (4.83)
Cost-performance ratio
Excellent (4.56)
Top competencies

Reliability

4.81 out of 5
102 Reviews

Quality

4.75 out of 5
103 Reviews

Customer satisfaction

4.72 out of 5
102 Reviews

1,446 Reviews on ProvenExpert.com

4.78 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Fast and reliable. Always happy to return.
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Customer review & rating for:
TEFRA Gepäckservice
04/23/2024Jürgen H.
4.67 out of 5
Excellent
Recommendation
My experience so far has been very good.
Our travel company had to reschedule a cruise due to the very uncertain situation in the Middle East and the luggage transport was canceled accordingly. Tefra Luggage Service canceled our order without any complications and absolutely free of charge. A very good for this!
We will continue to work with Tefra Gepäckservice in the future.
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Customer review & rating for:
TEFRA Gepäckservice
04/22/2024Norbert und Christel C.
4.00 out of 5
Good
Recommendation
I was very satisfied with the uncomplicated styling.
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Customer review & rating for:
TEFRA Gepäckservice
04/20/2024Dieter W.
4.33 out of 5
Good
Recommendation
Everything OK Faster than expected.
E. Galler
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Customer review & rating for:
TEFRA Gepäckservice
04/19/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I've been a customer for eeeeeeeeons and have always been very satisfied.
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Customer review & rating for:
TEFRA Gepäckservice
04/19/2024Angelika Van den B.
5.00 out of 5
Excellent
Recommendation
Everything worked out perfectly. Thank you very much!
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Customer review & rating for:
TEFRA Gepäckservice
04/19/2024Kalka P.
4.67 out of 5
Excellent
Recommendation
Better highlighting of the costs for transportation (pick-up service there and back). The first impression is that the transportation there and back is one price and you book it together!
Pick-up service very punctual and correct, driver very friendly!
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Customer review & rating for:
TEFRA Gepäckservice
04/18/2024A.
5.00 out of 5
Excellent
Recommendation
The announcement of the delivery with the time specified by email matched the actual delivery time very well. The delivery man was also helpful and friendly!
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Customer review & rating for:
TEFRA Gepäckservice
04/16/2024R.
4.67 out of 5
Excellent
Recommendation
Cancellation of the return trip went smoothly via my customer portal.
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Customer review & rating for:
TEFRA Gepäckservice
04/16/2024Anonymously
5.00 out of 5
Excellent
Recommendation
We were made aware of this by guests on the Aida trip who were/are also very satisfied.

I/we would also like to confirm our complete satisfaction and finally thank the driver who is very friendly and helpful 🙏🍀🍀🍀🍀
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Customer review & rating for:
TEFRA Gepäckservice
04/13/2024M.
5.00 out of 5
Excellent
Recommendation
We have never had a luggage service that worked so smoothly before. We were particularly impressed by the short time window (2 hours). From booking to suitcase at home ---- TOP ! We will remain your customers. MfG Fam.Aust
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Customer review & rating for:
TEFRA Gepäckservice
04/12/2024U.
5.00 out of 5
Excellent
Recommendation
Hat alles super geklappt
Customer review & rating for:
TEFRA Gepäckservice
04/12/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Prompt and reliable
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Customer review & rating for:
TEFRA Gepäckservice
04/12/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very reliable. We are delighted with the excellent service.
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Customer review & rating for:
TEFRA Gepäckservice
04/12/2024Anonymously
4.67 out of 5
Excellent
Recommendation
The super service from collection to delivery is well worth the money. Hopefully the staff will benefit too!
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Customer review & rating for:
TEFRA Gepäckservice
04/04/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Super punctual, very well structured, reliable, very good and friendly service all round. Absolutely recommendable.
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Customer review & rating for:
TEFRA Gepäckservice
04/03/2024Anonymously
5.00 out of 5
Excellent
Recommendation
We are completely satisfied with Tefra,
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Customer review & rating for:
TEFRA Gepäckservice
04/03/2024Kurt Karl B.
4.67 out of 5
Excellent
Recommendation
Thank you for the smooth processing and handling.
I will be happy to return to you at any time. You can start your journey with peace of mind and your luggage travels ahead and awaits you at your destination.
Thank you
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Customer review & rating for:
TEFRA Gepäckservice
04/03/2024Hedi M.
4.00 out of 5
Good
Recommendation
Once again a very good experience
Punctual delivery and collection by friendly staff
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Customer review & rating for:
TEFRA Gepäckservice
04/02/2024W.
5.00 out of 5
Excellent
Recommendation
We used TEFRA for the first time after fellow travelers told us about it. On AIDA Diva, ordering was super easy and both delivery and payment are super simple. We are completely satisfied and will gladly recommend their service to others.
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Customer review & rating for:
TEFRA Gepäckservice
03/27/2024Schilling, G.
79 Reviews from
3 other sources
4.59 out of 5
Excellent
5.00 out of 5
Excellent
4 reviews on Google Maps
 
08/04/2023
5.00 out of 5
Excellent
11 reviews on Facebook
 
09/22/2020
4.50 out of 5
Excellent
64 reviews on Google Maps
 
04/22/2024
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All reviews and experiences about TEFRA Travel Logistics GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/07/2017  |  Last update: 04/24/2024   |  Report profile

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