Tölke & Fischer Gruppe

New cars, used cars, workshop, service, parts service, rental cars

Tölke & Fischer Gruppe
5,476 Reviews i
published (99 %)
out of 5,492 reviews
Contact information
The automotive group of companies in Krefeld and the Lower Rhine region - 80 years of experience coupled with innovation and further development make us one of the largest automotive partners with the highest service promise for our customers. Our...

Contact information

Tölke & Fischer Gruppe
Gladbacher Straße 345
47805 Krefeld
Germany
Directions

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Review from 12/21/2023  
4.80 out of 5
Excellent
Recommendation
Quality
Service on offer
Consulting
Services
Processing
Top competencies

Customer loyalty

4.64 out of 5
14 Reviews

Professionalism

4.57 out of 5
14 Reviews

Customer satisfaction

4.57 out of 5
14 Reviews

58 Reviews on ProvenExpert.com

4.80 out of 5
Excellent
Recommendation
When buying a T-Cross, Mr. Ulrich Czarnetzki gave us excellent advice and helped us a lot with our decision. 5 stars! Any time again.
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Customer review & rating for:
Volkswagen Zentrum Krefeld - Tölke & Fischer GmbH & Co. KG
12/21/2023Anonymously
5.00 out of 5
Excellent
Recommendation
When we bought a VW Transporter 6.1, Mr. Vitalij Kokumov accompanied us as a sales consultant.
From the first meeting to the handover of the vehicle, Mr. Vitalij Kokumov impressed us with his open and honest communication, fair advice and comprehensive service.
We always had the impression that customer satisfaction was more important to him than a quick deal. In particular, the detailed, patient and also for technical laymen understandable advice and to be available for us at any time via his cell phone in case of problems.
We recommend the Tölke&Fischer company and Mr. Vitalij Kokumov in particular without reservation.
Once again a big thank you to Mr. Vitalij Kokumov.
Best regards from Krefeld Robert F.
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Customer review & rating for:
Tölke & Fischer Gruppe
12/12/2023Robert F.
5.00 out of 5
Excellent
Recommendation
Great team! Super service advice in the
cars and commercial vehicles. I am a very happy customer here and will remain so. The customer approach has been getting better and better over the last few months. Keep up the good work!
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Customer review & rating for:
Tölke & Fischer Gruppe
11/30/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Our sales consultant was Mr. Daniel Kaslik. We were completely satisfied with him and would recommend him at any time. We received a great offer, he was always easy to reach by phone and email and took care of all our questions. A very competent and friendly consultant. We felt very welcome and well advised!
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Customer review & rating for:
Tölke & Fischer Gruppe
11/07/2023Sina O.
5.00 out of 5
Excellent
Recommendation
Customer service Mr. Papenhagen is very eager to satisfy the customer. he takes time u.geht to the customer.
The service area is also very friendly.
From the reception to the parts service.
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Customer review & rating for:
Tölke & Fischer Gruppe
10/24/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I bought my car from Tölke and Fischer. I can recommend this dealership 100% at any time. A TOP VW dealer!!!!!
The team is just great and very friendly. All my questions were answered to my complete satisfaction. The handling was fast and perfectly organized. At the handover recently, the employee and the sales manager personally took a lot of time and explained everything in detail. I felt that I was in the best of hands. I will only buy my cars from
Tölke and Fischer. Thanks again for the excellent service!!!!!!
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Customer review & rating for:
Volkswagen Zentrum Krefeld - Tölke & Fischer GmbH & Co. KG
06/30/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Advice and the entire service when buying a new car VW Golf was absolutely TOP. Very competent, very friendly and always quick information on the current status. Sales talk with valuable advice on equipment, test drive offered uncomplicated and when handing over the vehicle took a lot of time to explain everything in detail. Clear recommendation.

Many thanks to Mr. Bermes from Tölke & Fischer in Krefeld and the customer service.
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Customer review & rating for:
Volkswagen Zentrum Krefeld - Tölke & Fischer GmbH & Co. KG
06/14/2023Frank G.
5.00 out of 5
Excellent
Recommendation
Always TOP service at Tölke & Fischer in Willich for inspections, repairs or other concerns. Top mark and 5 stars. Many thanks to the whole team.
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Customer review & rating for:
Tölke & Fischer Gruppe
04/11/2023Anonymously
4.40 out of 5
Good
Recommendation
Mr. Florian Mennig from Ford Store Krefeld Untergath 179 (parts service and accessories) has served me excellently and my problem was solved quickly!
Many thanks again!
Frank Bornefeld
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Customer review & rating for:
Tölke & Fischer Gruppe
03/29/2023Frank B.
5.00 out of 5
Excellent
Recommendation
We picked up our new Skoda Karoq last week and are very happy with it.
Mr. Domink Leinhos accompanied the sale from initial contact to vehicle delivery in a very friendly, competent and reliable manner. Inquiries by e-mail or phone were answered comprehensively and promptly, extra requests were considered professionally. The very good instruction of the new vehicle is also worth mentioning.
Conclusion: very good advice, friendly and competent staff.
Many thanks!
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Customer review & rating for:
Tölke & Fischer Gruppe
02/16/2023E. u. K. V.
5.00 out of 5
Excellent
Recommendation
Very competent, honest advice; Mr. Kaslik deserves special mention here. He advises authentically and gives his personal opinion.
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Customer review & rating for:
Tölke & Fischer Gruppe
02/14/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I was with Mr. Olmo and was very well advised appointment was kept on time I am very satisfied.
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Customer review & rating for:
Volkswagen Zentrum Krefeld - Tölke & Fischer GmbH & Co. KG
01/27/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We bought a Q3 annual car. Mr. Vogel advised us very well, was available for any queries at any time and made everything possible so that we could take delivery of our car a few days before the agreed pickup. Top service and advice. Very friendly team
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Customer review & rating for:
Tölke & Fischer Gruppe
01/22/2023Anonymously
4.80 out of 5
Excellent
Recommendation
Hello, I would like to make a special mention of the Willich branch, Mr. Günay. He took time for dialogue acceptance and offered a cost-just solution. During the inspection informed about further developments and the vehicle was made available again on time. 10 out of 10 points.
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Customer review & rating for:
Tölke & Fischer Gruppe
11/29/2022Andreas M.
5.00 out of 5
Excellent
Recommendation
This was the second time I took my Volvo XC70 in for its annual service. Having met other Volvo dealerships before, I can say with conviction that I feel well taken care of. I have rarely been treated so friendly, courteous and competently informed/advised by the ladies from the reception and the customer service masters.
Thank you very much, dear Volvo team!
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Customer review & rating for:
Volkswagen Zentrum Krefeld - Tölke & Fischer GmbH & Co. KG
11/27/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I have come to know Marvin Paß in Volvo Sales as an extremely reliable and competent employee! Takes time for the concerns of the customer. You feel like you are in good hands. The right man in the right place!
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Customer review & rating for:
Tölke & Fischer Gruppe
06/30/2022Winfried S.
5.00 out of 5
Excellent
Recommendation
At Tölke & Fischer I bought a VW Golf 7 as good as new from you. Excellent advice from Mr. Stefan Müller. Before the handover, "Apple Car Play" was installed. For whatever reason, the infotainment (radio / nav / phone) did not work in full. After my mail to Mr. Müller I got within 1h (!) A feedback with the forwarding to the technology, Mr. Botzen. He was unbelievably endeavored. Since I live 90 km away, I got to avoid a long journey, within 2 days 3 calls. Mr. Botzen went through the system with me in individual steps. Unfortunately, I still had to drive to Krefeld again. Here I was received by Mr. Botzen personally very friendly. After one hour I could successfully drive home again with a successful software update. So must VW! Thank you very much!
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Customer review & rating for:
Volkswagen Zentrum Krefeld - Tölke & Fischer GmbH & Co. KG
04/29/2022Peter H.
5.00 out of 5
Excellent
Recommendation
New car handover very dedicated!
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Customer review & rating for:
Tölke & Fischer Gruppe
04/27/2022Familie S.
5.00 out of 5
Excellent
Recommendation
Competent and friendly staff, reliable appointments and service. I feel well taken care of here with my car.
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Customer review & rating for:
Tölke & Fischer Gruppe
03/15/2022Anonymously
4.75 out of 5
Excellent
Recommendation
On 26.01.2022 we were at the Autozentrum Krefeld - Tölke & Fischer. We were advised by Mr. Martin Posnansky very detailed and competent, regarding a car purchase, including leasing. He was a very pleasant and friendly partner! A nice experience!
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Customer review & rating for:
Volkswagen Zentrum Krefeld - Tölke & Fischer GmbH & Co. KG
01/28/2022Anonymously
5,418 Reviews from
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4.60 out of 5
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4.60 out of 5
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4.60 out of 5
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4.60 out of 5
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4.60 out of 5
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4.56 out of 5
Excellent
49 reviews on mobile.de
 
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4.53 out of 5
Excellent
43 reviews on mobile.de
 
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4.53 out of 5
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146 reviews on mobile.de
 
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4.50 out of 5
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4.50 out of 5
Excellent
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4.49 out of 5
Good
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4.48 out of 5
Good
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4.47 out of 5
Good
304 reviews on mobile.de
 
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4.42 out of 5
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4.40 out of 5
Good
92 reviews on mobile.de
 
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4.40 out of 5
Good
40 reviews on Facebook
 
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4.40 out of 5
Good
9 reviews on Facebook
 
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4.30 out of 5
Good
321 reviews on Google Maps
 
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4.08 out of 5
Good
37 reviews on mobile.de
 
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4.03 out of 5
Good
21 reviews on mobile.de
 
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3.90 out of 5
Good
125 reviews on Facebook
 
10/14/2023
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* All reviews and experiences about Tölke & Fischer Gruppe are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 11/13/2017  |  Last update: 05/18/2024   |  Report profile

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