My mother was cared for by 24-hour staff for seven years.
After there were unfortunately irregularities with the first agency, we switched to Ulmer-Pflege24. The contact was very good from the first moment. Transparency, openness and friendly communication are important to us. With Mrs. Burghart we had a wonderful contact person who always had an open ear for our ideas and wishes. Our caregivers were also satisfied with the Bulgarian partner agency, so we felt that they were paid accordingly and were well insured. This is an important criterion for us, because we value the service of the women very much and we think that they should be treated fairly.
We will be very happy to recommend Ulmer Pflege to others because we have had the experience for many years that excellent work is done here with a lot of heart, empathy and patience.
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