Verbraucherdienst e.V.

Verbraucherdienst e.V. - Consumer protection for debt collection demands and subscription traps

Verbraucherdienst e.V.
CUSTOMERS' CHOICE 2023
4.70 out of 5
Excellent
758 Reviews
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Contact information
The aim of Verbraucherdienst e.V. is to provide consumers with competent help with their problems. These include difficulties with debt collection, yellow pages, capital investments, warning copyright and labor law and Hartz4.
We want to educate, offer help and improve consumer protection.
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Contact information

Verbraucherdienst e.V.
Gänsemarkt 47
45127 Essen
Germany

Contact person
Verbraucherdienst e.V.

Opening hours

Friday 08:00 am-01:00 pm
02:00 pm-05:00 pm

Websites

Social Media

98% Recommended
5 stars 298
4 stars 48
1 star 3
Quality
Value
Services
Performance
Consulting
Customer service
Excellent (4.65)
Cost-performance ratio
Excellent (4.53)
Top competencies

Customer loyalty

4.88 out of 5
48 Reviews

Goal orientation

4.91 out of 5
47 Reviews

Project success

4.89 out of 5
47 Reviews

358 Reviews on ProvenExpert.com

4.74 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Very fast processing and still very helpful. I was the recommended.
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Customer review & rating for:
Verbraucherdienst e.V.
06/05/2023Hamid T.
5.00 out of 5
Excellent
Recommendation
I was helped in a flash after a failed contract with Copecart and a related half-assed coaching. Many thanks for that !
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Customer review & rating for:
Verbraucherdienst e.V.
05/30/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Fast, competent advice and good solutions.
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Customer review & rating for:
Verbraucherdienst e.V.
05/30/2023Rainer D.
4.80 out of 5
Excellent
Recommendation
My experience with Verbraucherdienst e.V. has been positive.
Of course, I incurred costs, since the consumer service is only active for members and I first had to acquire a membership. But I was informed about this in advance and agreed to it. Even if I usually had doubts whether or what the cooperating lawyer would achieve in my matter, Ms. A. Krause always managed to calm me down.
Without any further costs, the file of my matter against CopeCart/PayPal was closed on 17.05 in my favor.
For this, I would like to express my sincere thanks to Verbraucherdienst e.V..

24.05.2023
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Customer review & rating for:
Verbraucherdienst e.V.
05/24/2023Helena S.
5.00 out of 5
Excellent
Recommendation
I am totally thrilled and would do it again and again and recommend it to everyone. My case was closed within a week.
Many thanks to the team consumer service.

Kind regards,
Carina Gänzler
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Customer review & rating for:
Verbraucherdienst e.V.
05/24/2023Carina G.
4.67 out of 5
Excellent
Recommendation
The consumer service has helped me in a problem that I would NEVER have solved alone without this competence and support and not at all with this great result. I am grateful for this support from the bottom of my heart.

However, the request for feedback is a bit hasty for me, since not all actions have been completed for me visibly. The refund was only announced to me today and the lawyer's invoice is still pending. And yet the next reminder for feedback has already arrived. This is a bit unfortunate, but it does not diminish the great success of the consumer service and my gratitude.
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Customer review & rating for:
Verbraucherdienst e.V.
05/24/2023Karin S.
5.00 out of 5
Excellent
Recommendation
I was helped at any time, in a nice way and whiteness. One has also felt safe here. Thank you for everything!
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Customer review & rating for:
Verbraucherdienst e.V.
05/24/2023Kevin S.
5.00 out of 5
Excellent
Recommendation
In our case, the best result has been achieved.
Very good and friendly advice.
Thank you again
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Customer review & rating for:
Verbraucherdienst e.V.
05/23/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We are simply delighted with them thank you
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Customer review & rating for:
Verbraucherdienst e.V.
05/17/2023Peter Und James F.
5.00 out of 5
Excellent
Recommendation
Competent people who really help. Thanks to the consumer service I got out of the credit contract with a dubious online coach. Saved almost 4,000 euros. Super, keep up the good work!!!
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Customer review & rating for:
Verbraucherdienst e.V.
05/17/2023Sven W.
5.00 out of 5
Excellent
Recommendation
My case was perfectly defended and I even got my money back and all the installments payment after that were stopped thanks to consumer services ❤️
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Customer review & rating for:
Verbraucherdienst e.V.
03/20/2023Abdelrahman H.
5.00 out of 5
Excellent
Recommendation
Two years ago, we unfortunately fell for a dubious telemarketing by Movido Media to improve the Google ranking.
At that time, the association had already helped us a lot with a warning letter and recovered the unjustly paid fees.
Now at the end of the year the windy operator Movido Media again dared to use a collection enterprise, which again tried to dun the fees, which however Dr. Mueller answered with a sharp letter completely clearly and thus the affair could be put now finally to the files.
Our special thanks go to Dr. Müller and his association members.
Andreas Neumann
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Customer review & rating for:
Verbraucherdienst e.V.
02/05/2023Andreas N.
5.00 out of 5
Excellent
Recommendation
Anderson Partner and Card Compact do these two companies mean anything to you? If you have problems with them , I can recommend them with the utmost confidence . The best lawyer and the most passionate staff only here I have found!!!.... Thanks a lot
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Customer review & rating for:
Verbraucherdienst e.V.
02/02/2023Alina Manuela C.
4.00 out of 5
Good
Recommendation
Everything has gone great so far
Immediate contact and helpfulness
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Customer review & rating for:
Verbraucherdienst e.V.
02/01/2023Christine L.
4.67 out of 5
Excellent
Recommendation
I was very satisfied with the advice and help.
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Customer review & rating for:
Verbraucherdienst e.V.
01/26/2023Anonymously
5.00 out of 5
Excellent
Recommendation
After being harassed for at least 2 years with unjustified claims from a credit card provider, the Consumer Service provided me with excellent advice and ended the matter in my favor. I am very happy to recommend the consumer service.
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Customer review & rating for:
Verbraucherdienst e.V.
01/04/2023Ulrike A.
5.00 out of 5
Excellent
Recommendation
Just super many thanks !!!
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Customer review & rating for:
Verbraucherdienst e.V.
12/28/2022Thomas V.
4.60 out of 5
Excellent
Recommendation
With my request I would be helped and very helpful it was also and also the rest of the open is also clarified
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Customer review & rating for:
Verbraucherdienst e.V.
11/24/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I have been confronted with a big problem and I have been provided with perfect assistance through this matter in a short and concise manner. I would come here again and again for perfect assistance. Thank you again.
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Customer review & rating for:
Verbraucherdienst e.V.
08/29/2022Torsten N.
5.00 out of 5
Excellent
Recommendation
We would like to thank you for the successful handling of the case. We were very satisfied.
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Customer review & rating for:
Verbraucherdienst e.V.
05/31/2022Anonymously
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All reviews and experiences about Verbraucherdienst e.V. are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/22/2016  |  Last update: 06/08/2023   |  Report profile

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