Weiss Touristik & Fanreisen24

Fan travel - Sports travel - Football travel - Travel agency

Weiss Touristik & Fanreisen24
251 Reviews i
published (94%)
out of 267 reviews
Contact information
Experience the famous Liverpool Roar, watch the ball artists of FC Barcelona or experience the unique fan scenery at Schalke up close. We make it possible and bring you to your favorites. In addition to soccer trips, Fanreisen24 is also your...

Contact information

Weiss Touristik & Fanreisen24
Dr. Adalbert Heinrich Straße 5
8280 Fürstenfeld
Austria
Directions

Contact person
Ferdinand Weiß

Opening hours

Tuesday 09:00 am-06:00 pm

Websites

Social Media

Review from 03/22/2023  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Realization
Consulting
Top competencies

Customer satisfaction

4.87 out of 5
47 Reviews

Customer loyalty

4.84 out of 5
44 Reviews

Reliability

4.84 out of 5
44 Reviews

164 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
I was very impressed by the perfect communication despite the weekend, the provider was always available in case of uncertainties. I can highly recommend Fanreisen 24.
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Customer review & rating for:
Weiss Touristik & Fanreisen24
03/22/2023Herbert H.
5.00 out of 5
Excellent
Recommendation
Flawless process.

Have watched us to 6. BVB vs. RB Leibzig. Hotel was also very good.

Definitely recommend and we will book next time again with Fanreisen24.
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Customer review & rating for:
Weiss Touristik & Fanreisen24
03/09/2023Daniel M.
5.00 out of 5
Excellent
Recommendation
The Dubai trip was perfectly planned from A to Z, especially our tour guide contributed a lot to this great and unforgettable vacation.
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Customer review & rating for:
Weiss Touristik & Fanreisen24
03/01/2023S.
5.00 out of 5
Excellent
Recommendation
Easy booking, easy accessibility and high reliability, everything worked very well and smoothly, we can really recommend based on our experience
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Customer review & rating for:
Weiss Touristik & Fanreisen24
02/26/2023A.
5.00 out of 5
Excellent
Recommendation
The trip was super planned, without stress and waiting - tickets received on time. Would aufjedenfall book again!
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Customer review & rating for:
Weiss Touristik & Fanreisen24
02/20/2023Armin J.
4.90 out of 5
Excellent
Recommendation
The Anfield experience was unique! The hotel was well located and was as described. I had nothing to criticize about the Holiday Inn at Albert Dock. Also the delivery of the tickets was as previously communicated two days before the match. The responsible person always answered my questions quickly, thank you again!
Unfortunately, the price for the Liverpool trips is very high, otherwise I could book every weekend through Fanreisen24 :)
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Customer review & rating for:
Weiss Touristik & Fanreisen24
01/23/2023Manuel F.
4.80 out of 5
Excellent
Recommendation
Performance as in the offer was fulfilled 1 to 1. In case of queries, there were simple answers within one working day. For all concerns an answer ready. Trip to the Manchester Derby was 1 A organized. Gladly again.
To problem solutions I can not give any information, because there were no problems.
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Customer review & rating for:
Weiss Touristik & Fanreisen24
01/18/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We would like to inform you that we were very satisfied with the organization for our short trip to Milan! The location of the hotel (Hotel Sanpi) is ideal for sightseeing tours, was clean and the staff very friendly. Our seats at the San Siro were very high up, we had a great view of the game and the steepness of the stands was very impressive. Fortunately, we saw a game with 4 goals, even if the game was not always attractive, as Roma played very defensively. It definitely paid off though! By the way, we actually had to show our passports at the entrance. About the MilanoCard - the pickup is not directly in this building with the number 87, but is across the street in a traffic free place between the lanes
in a green kiosk where it says "Quotidiana". This was a bit of a hassle to find, because of course we first looked at no. 87 (a tobacconist's is inside there, among other things). Fortunately, we then read the note with the hint to the kiosk. We would not have needed the MilanoCard, because there are also 3 day tickets for € 12,00. The discounts through the MilanoCard are not possible everywhere, so the € 14.00 extra charge for the MilanoCard was not necessary, because we only got a 10% discount (€ 2.40) on the Hop on Hop off bus. It is also in 3 days time hardly possible to visit so many sights to get a total of more than € 14, - discount.

But as mentioned at the beginning, everything OK and a wonderful short vacation.

Thank you for your efforts and mfG

Carina, Michael and Walter
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Customer review & rating for:
Weiss Touristik & Fanreisen24
01/12/2023W.
4.90 out of 5
Excellent
Recommendation
Dear staff!
I was very satisfied with your service! You reacted spontaneously to the match postponement and offered alternatives. The handling was uncomplicated and easy to handle.
I still have one small thing to complain about: it's a pity that the seats in the stadium were not next to each other. That diminished the family experience a bit.
But I will definitely recommend you and contact you again on occasion!
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Customer review & rating for:
Weiss Touristik & Fanreisen24
01/10/2023Elke Mag. B.
5.00 out of 5
Excellent
Recommendation
Fully deserved 5 stars. One of my personal highlights of 2022 was the father-and-son short trip to Manchester for the epic derby between City and United at the Etihad. Yes, it wasn't cheap. Yes, it was worth every penny. The service provided by Fanreisen24 was impeccable. A bit of a thrill was included: the tickets didn't arrive on your phone until the day before the game. So you travel there and don't have the tickets in your hand. That's quite a test. But it went smoothly. The hotline also responded immediately the day before the match. In short: Gladly again. Have Fanreisen24 now also recommended in the circle of friends. And without any reservation. We are still completely flashed to have experienced the match live at the Etihad. LG to Fanreisen 24! And see you soon.
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Customer review & rating for:
Weiss Touristik & Fanreisen24
12/31/2022Anonymously
5.00 out of 5
Excellent
Recommendation
The organization and handling of the trip was perfect. Above all, queries about the booking were responded to immediately. The entire travel group was extremely satisfied with the arrangement. Once again, thank you very much!
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Customer review & rating for:
Weiss Touristik & Fanreisen24
12/30/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Through a recommendation we booked our fan trip through Weiss Touristik and were very satisfied in every respect. The organization of the trip was perfect as well as the location of our hotel. The match tickets arrived on time and everything worked great with the flights! We can only recommend Weiss Touristik & Fanreisen24 and are already looking forward to the next fan trip!
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Customer review & rating for:
Weiss Touristik & Fanreisen24
12/11/2022Maximilian P.
Weiss Touristik & Fanreisen24 Comment from Weiss Touristik & Fanreisen24:
Thank you very much for the great review. We are very pleased.
4.90 out of 5
Excellent
Recommendation
The whole trip was very good, everything worked out wonderfully, and the support was top.
Except the price for the hotel (ship) MSC Opera was much too high.
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Customer review & rating for:
Weiss Touristik & Fanreisen24
12/06/2022Daniel O.
Weiss Touristik & Fanreisen24 Comment from Weiss Touristik & Fanreisen24:
Thank you for feedback. We are glad that everything went well. Yes, the prices at the World Cup for accommodation were a particular issue and also prevented many soccer fans from traveling to Qatar.
5.00 out of 5
Excellent
Recommendation
The initial situation for the acquisition of the tickets was hopeless and Ferdinand Weiß solved this task within half a week due to his good contacts.
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Customer review & rating for:
Weiss Touristik & Fanreisen24
11/17/2022Anonymously
Weiss Touristik & Fanreisen24 Comment from Weiss Touristik & Fanreisen24:
Thank you so much for the wonderful review.
5.00 out of 5
Excellent
Recommendation
everything was top 👍 have already booked several times with them and was certainly not the last time.
Yours sincerely, Christoph Strasser
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Customer review & rating for:
Weiss Touristik & Fanreisen24
11/10/2022Christoph S.
Weiss Touristik & Fanreisen24 Comment from Weiss Touristik & Fanreisen24:
Your highest rating makes us very happy. THANK YOU Your Fanreisen24 Team
5.00 out of 5
Excellent
Recommendation
Hotel in Milan perfect, 5 steps from the train station, room and breakfast 1a, seats in the San Siro stadium also okay, the extra charge has paid off, will book again and I will also recommend you to others
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Customer review & rating for:
Weiss Touristik & Fanreisen24
11/05/2022Anonymously
Weiss Touristik & Fanreisen24 Comment from Weiss Touristik & Fanreisen24:
The team of Fanreisen24 says THANK YOU
1.20 out of 5
Poor
Here it's all about profit, the customer is secondary.
Soccer travelers beware. Errors of the travel agency are presented in such a way that basically everything is at the expense of the customer. Poor advice on the hotel, although you must be informed on the part of the travel agency that this hotel is a filthy stable. Whether room, hallway or walls, everything is run down. This is the kind of thing this travel agency recommends.
Hotel Adelphi In Liverpool.
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Customer review & rating for:
Weiss Touristik & Fanreisen24
11/02/2022E.
Weiss Touristik & Fanreisen24 Comment from Weiss Touristik & Fanreisen24:
Thank you for your feedback to which we would like to respond as follows.
The historic Liverpool Hotel Adelphi certainly has its best days behind it, but is also appreciated by many of our customers for its good location and historical background. You are right, some of the rooms are dingy. We therefore give this official 3* hotel only 2* and explicitly point out in our advertisement on the Internet that demanding customers should choose another hotel.
It was pointed out in writing before booking and for a small surcharge was also offered a 4* hotel.
We must therefore contradict your criticism because of bad advice.
1.20 out of 5
Poor
Poor advice, resulting in a loss of about € 200.00. When booking a soccer match in Liverpool, I was told that the match had been moved to another day, which meant that I had to extend a day.
It turned out that only the time was moved. I was also given a hotel, which was a flophouse. Terrible hotel and amateurish handling.
Everything at the risk of the customer. Never again this travel agency.
Warning. Warning. Warning!!!
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Customer review & rating for:
Weiss Touristik & Fanreisen24
11/02/2022S.
Weiss Touristik & Fanreisen24 Comment from Weiss Touristik & Fanreisen24:
The customer is king with us. But we must clearly refute the accusations made here in order to protect our employee, who has advised correctly and comprehensively, from unobjective and false accusations.
5.00 out of 5
Excellent
Recommendation
Everything went exactly as planned. Negative was that 2 days later I was Corona positive. Overall it was a great experience.
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Customer review & rating for:
Weiss Touristik & Fanreisen24
11/02/2022Josef G.
Weiss Touristik & Fanreisen24 Comment from Weiss Touristik & Fanreisen24:
Fanreisen24 says thank you for the great review and wish you a speedy recovery.
4.20 out of 5
Good
Recommendation
Everything has worked out so far! Only one hotel room was very borderline. Very small and unpleasant smell! We have reported it to the reception but found no hearing because the room is the booked category accordingly. It is but neimand gone to look. The match and the city of Madrid have pleased us very much.
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Customer review & rating for:
Weiss Touristik & Fanreisen24
10/28/2022W.
Weiss Touristik & Fanreisen24 Comment from Weiss Touristik & Fanreisen24:
Thank you for your kind feedback on the trip to Madrid and regret that the hotel room did not quite meet expectations and they did not bother on site true at least look at the matter.
87 Reviews from
2 other sources
4.52 out of 5
Excellent
4.80 out of 5
Excellent
46 reviews on Google
 
05/27/2023
4.20 out of 5
Good
41 reviews on Facebook
 
05/23/2023
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* All reviews and experiences about Weiss Touristik & Fanreisen24 are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 11/27/2019  |  Last update: 06/06/2023   |  Report profile

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