Weiss Touristik & Fanreisen24

Fan travel - Sports travel - Football travel - Travel agency

Weiss Touristik & Fanreisen24
133 Reviews i
published (90%)
out of 148 reviews
Contact information
Experience the famous Liverpool Roar, watch the ball artists of FC Barcelona or experience the unique fan scenery at Schalke up close. We make it possible and bring you to your favorites. In addition to soccer trips, Fanreisen24 is also your...

Contact information

Weiss Touristik & Fanreisen24
Dr. Adalbert Heinrich Straße 5
8280 Fürstenfeld
Austria
Directions

Contact person
Ferdinand Weiß

Opening hours

Wednesday 09:00 am-06:00 pm

Websites & Profiles

Review from 05/15/2022  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Realization
Consulting
Top competencies

Customer satisfaction

4.96 out of 5
26 Reviews

Customer loyalty

4.91 out of 5
23 Reviews

Availability

4.95 out of 5
21 Reviews

94 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
We enjoyed the trip with the Majesitc Imperator and the stay in Opatja very much! The boat trip to Rijeka was also very interesting, as we had so far noticed mainly the port and the industrial plants in this city, but not the beautiful city center.
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Customer review & rating for:
Weiss Touristik & Fanreisen24
05/15/2022Sabine A.
4.40 out of 5
Good
Recommendation
Very nice trip. The fact that Mr. Rieck was there was a great enrichment.
The musical interlude during the trip was successful.
The fact that you were allowed to smoke on the train was great.
The hotel was good. Unfortunately, not barrier-free for people who are badly on foot. Food was good, breakfast very good.
The boat ride to Rijeka and Dovan was very nice. Lunch in Rijeka was ok.
All in all - a successful, well organized and unforgettable trip! Thank you!
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Customer review & rating for:
Weiss Touristik & Fanreisen24
05/05/2022Christa N.
Weiss Touristik & Fanreisen24 Comment from Weiss Touristik & Fanreisen24:
Thank you for your very positive feedback for our cruise on the Majestic Imperator. Thank you for your participation and we look forward to seeing you again soon.
4.60 out of 5
Excellent
Recommendation
Service on the train very good
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Customer review & rating for:
Weiss Touristik & Fanreisen24
05/05/2022Adalbert S.
Weiss Touristik & Fanreisen24 Comment from Weiss Touristik & Fanreisen24:
Thank you very much for your so positive feedback about the trip.
3.70 out of 5
Good
Recommendation
I was very reluctant to give stars for the services and expectations as well as the advice. Reason: The program was sent at very short notice, the hotel changed. The actually booked hotel was excellent, but another was promised. Even more short-term, the program of day 2 was also changed, obowhl in a nice email still the reference to rain jackets for the island visit was mentioned. Also here: The visit to the city of Rijeka was fantastic, the guide top, as he imparted knowledge and has humor. I was prepared for a visit to the island, which has a different flair than a visit to a city. The Gardens restaurant has a great decor. The music was very varied, but too loud. There were no 20 year olds meeting here. This is a trip for adults who can be assumed to have their own interests. Tips and hints for day 1 would have been helpful. Overall, I still come to a very good quality and recommend you and the trip, because the train ride is unique and the destination Opatija is a beautiful place. Furthermore, the times mentioned were meticulously kept. The staff on the train and in the hotel are very friendly and accommodating. Outstanding service that was natural at all times and never seemed put upon. I felt very comfortable. But I consider the points mentioned borderline, regardless of the price range. In my opinion, you give away points here by making changes at short notice and not communicating them more transparently. Too bad. A little more effort and the changes would probably have been more appreciated or understood at all.
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Customer review & rating for:
Weiss Touristik & Fanreisen24
05/03/2022Martin G.
Weiss Touristik & Fanreisen24 Comment from Weiss Touristik & Fanreisen24:
Thank you very much for your detailed comment. To the points raised that we could do better.

Hotel change: Of course, we also have no joy with it, but in this case it was rather a stroke of luck for you as a customer. The Palace Bellvue is not only from the location the better hotel, although, you would have filled well in the originally intended house.

Island tour: You are right, our announcement in the program did not cover 100% with the actual trip. The organizer reserves the right to change the program if the situation requires it. However, it is always done with the goal of providing the best possible overall experience for the guests. I had done the original trip as advertised in our program exactly one week earlier. In rainy weather and cold wind. Malinska on the island of Krk is undoubtedly a nice place in sunshine and warm weather, but not in bad weather. Also, there is no restaurant on the island of Krk or Cres that could serve 70 people under roof. Since we did not want to take any risk the program was changed as it was on Saturday. With Rijeka the Capital of Culture 2020 as a "stopover".

We hope that next time we can achieve the full number of points. Best regards from Styria
4.80 out of 5
Excellent
Recommendation
It was a wonderful trip for me, with one downer. The location of the room that was assigned to me and Mrs. Kohl was an imposition. Such a room can be offered in the Restplatzbörse, but not in a high-level trip, which is of course also reflected in the price. After our complaint it was possible to get another room. I do not know who is responsible for the allocation of the rooms. However, it is incomprehensible to offer a paying guest an indisputable room and to give travel companions a good room. Our traveling friends, for whom the trip was a gift from us, were assigned the room above us, which was also unacceptable due to the location. Mr. Rieck then exchanged his room with our friends, which was accommodating, but there should not be such a situation. This has clouded the joy a little for the time being. Too bad!!!!!
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Customer review & rating for:
Weiss Touristik & Fanreisen24
05/03/2022Höttinger A.
Weiss Touristik & Fanreisen24 Comment from Weiss Touristik & Fanreisen24:
Thank you very much for your kind feedback. We are very pleased that you enjoyed the trip.
The arrangement of the rooms is up to the hotel. The organizer has no influence on it. However, we were assured by the hotel management that all rooms were of the same quality.
4.90 out of 5
Excellent
Recommendation
The trip with this particular train was very nice, as well as the choice of destination Opatja. It would be interesting during the trip to get information on special features along the route. In Opatja it would be nice to get the possibility for rooms with balcony and sea view (of course for appropriate surcharges). Overall, I was very satisfied and have already recommended them.
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Customer review & rating for:
Weiss Touristik & Fanreisen24
05/03/2022Dr. Helga W.
Weiss Touristik & Fanreisen24 Comment from Weiss Touristik & Fanreisen24:
Thank you for your kind and very positive feedback on the Majestic Train de Lux trip. We take your suggestion and will offer different room qualities in the future.
4.90 out of 5
Excellent
Recommendation
The trip on the Imperial train to Opatija and the stay there was very nice. Everything well organized, bus transfer, hotel, great boat ride.
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Customer review & rating for:
Weiss Touristik & Fanreisen24
05/03/2022Anonymously
5.00 out of 5
Excellent
Recommendation
really great trip, train ride was the highlight, great hotel, great location and great food. included boat trip was a nice experience, everything perfect and gladly again!
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Customer review & rating for:
Weiss Touristik & Fanreisen24
05/02/2022A. H.
Weiss Touristik & Fanreisen24 Comment from Weiss Touristik & Fanreisen24:
Thank you very much for the highest score. We are very pleased.
5.00 out of 5
Excellent
Recommendation
Always perfectly organized. Everything very good!
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Customer review & rating for:
Weiss Touristik & Fanreisen24
04/24/2022Anonymously
Weiss Touristik & Fanreisen24 Comment from Weiss Touristik & Fanreisen24:
Thanks for the great review.
5.00 out of 5
Excellent
Recommendation
Sehr viel neues gesehen und sehr interessant.
Customer review & rating for:
Weiss Touristik & Fanreisen24
04/13/2022Tobias K.
5.00 out of 5
Excellent
Recommendation
Wir haben über Fanreisen24 ein langes Wochenende in Manchester gebucht und haben uns das Topspiel Manchester City vs Liverpool angesehen. Wir mussten uns um nichts kümmern. Das Hotel war super, vor allem das Personal und das Frühstück. Die Karten für den Matchday waren pünktlich für uns hinterlegt. Die Beratung durch das Team von Fanreisen24 war super. Auf weitere Rückfragen wurde immer direkt geantwortet. Wir haben ein super Wochenende erlebt und würden jederzeit wieder mit Fanreisen24 unseren Urlaub planen. Danke nochmal
Customer review & rating for:
Weiss Touristik & Fanreisen24
04/11/2022Linda t.
4.40 out of 5
Good
Recommendation
Reiseleitung vor Ort war der in der deutschen Sprache sehr gut , lustig und sehr kompetent.
Eine sehr schöne Reise und gut organisiert.
Customer review & rating for:
Weiss Touristik & Fanreisen24
04/09/2022Anonymously
5.00 out of 5
Excellent
Recommendation
We booked for the first time through Weiss Touristik and were extremely satisfied. Quick and uncomplicated processing. Always well informed and you also have the feeling during the vacation that someone is always there when you need someone. Also gives a good feeling of security, especially in times like these. Great German speaking tour guide!
Very good price / performance ratio! Thanks for everything!
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Customer review & rating for:
Weiss Touristik & Fanreisen24
04/07/2022Sabine und D.
Weiss Touristik & Fanreisen24 Comment from Weiss Touristik & Fanreisen24:
Thank you very much for the very motivating evaluation of our services. We are pleased that everything went well.
5.00 out of 5
Excellent
Recommendation
We were in London for a football weekend incl. 2 Premier League games. Great travel support and punctual delivery of documents and tickets. Quick responses to queries - even on weekends! Gladly again
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Customer review & rating for:
Weiss Touristik & Fanreisen24
04/07/2022Markus O.
Weiss Touristik & Fanreisen24 Comment from Weiss Touristik & Fanreisen24:
Thank you for the fantastic review of our service. We are very pleased.
4.00 out of 5
Good
Recommendation
Nach anfänglichen Buchungsschwierigkeiten (1x Nachfrage wegen bereits getätigter Zahlung und 1x Nachfrage zu bereits übersendeten Reisepassdaten) war die Durchführung der Dubai-Reise in Ordnung. Besonders erwähnenswert war der lokale Reiseführer mit sehr guten Landes-, Personal- und sonstigen Kenntnissen (Reise vom 09. - 16.01.2022).
Customer review & rating for:
Weiss Touristik & Fanreisen24
03/26/2022Gerhard E.
5.00 out of 5
Excellent
Recommendation
Wir waren das erste mal mit Weiss Touristik unterwegs und wir können den kompletten Ablauf nur in höchsten Tönen loben. Von der Vorbereitung bis zu den Unterlagen die vorab geschickt wurden (sogar ein Reiseführer) bis hin zum Reiseantritt - Betreuung während der Reise und dem Nachhause bringen alles tip top. JEDERZEIT wieder!
Customer review & rating for:
Weiss Touristik & Fanreisen24
03/25/2022Christian S.
5.00 out of 5
Excellent
Recommendation
Das ich das Preis-/Leistungsverhälnis nur mit zufriedenstellend bewertete liegt allein daran, das ich als Single diesen hohen Aufpreis habe zu zahlen!!!!!!
Customer review & rating for:
Weiss Touristik & Fanreisen24
03/24/2022Sabine T.
5.00 out of 5
Excellent
Recommendation
Gut durchgeplant , sehr informativer Reiseführer.
Customer review & rating for:
Weiss Touristik & Fanreisen24
03/24/2022Christa T.
5.00 out of 5
Excellent
Recommendation
Die Reise und die Reiseleitung vor Ort waren bestens organisiert u. man musste sich um nichtskümmern, sie war sehr informativ und die Wüstensafari ein unvergeßliches Ereignis.
Wir können Weiß Touristik jedem wärmstens empfehlen.
Customer review & rating for:
Weiss Touristik & Fanreisen24
03/24/2022C.
4.80 out of 5
Excellent
Recommendation
Mit der ganzen Reise war ich sehr zufrieden.
Customer review & rating for:
Weiss Touristik & Fanreisen24
03/24/2022Anonymously
39 Reviews from
2 other sources
4.75 out of 5
Excellent
4.80 out of 5
Excellent
19 reviews on Facebook
 
03/18/2022
4.70 out of 5
Excellent
20 reviews on Google
 
04/28/2022
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* All reviews and experiences about Weiss Touristik & Fanreisen24 are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 11/27/2019  |  Last update: 05/16/2022   |  Report profile

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