In times when service and customer friendliness in Germany go towards 0 , an amazing experience. i purchased a solar charge controller from westech more than a decade ago. This controller "Tracer 1210 RN has worked trouble-free in the times in question. Due to a carelessness on my part, I lost two tiny screws of the regulator during a disassembly. Mr. Suess from Westech went on a long search and sent me 4 of these (nowhere to be found anymore ) screws free of charge.
A rarity in the service desert that is Germany. Westech is one of the few companies that deserve 100% that you buy from them. Armin Schmid
Since the manual for the product (isolating relay) was kept very short, I was missing some information on how it works. Ready after 2 days, my questions were answered in detail and professionally. I am very satisfied with the product and support.
Despite the defect of a component (after about 8 months), there was a fast, trouble-free and free exchange. The personal contact was great. I can only recommend.
Many thanks
With kind regards
K. Krüger
Had difficulties with a product. After inquiry I immediately got a perfect solution from the customer service. Here, customer is king. I can recommend WSE without reservation!
*
All reviews and experiences about Westech Solar Energy GmbH are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 10/06/2017 | Last update: 05/27/2023
| Report profile
Quality assurance is the top priority of ProvenExpert's terms of use and evaluation guidelines.
However, should you feel that a review is in violation of our guidelines, you can submit a request to have the review assessed by the ProvenExpert quality assurance team by using the following contact form.
Send email to reviewer
* Required fields
Keep your company data (e.g. address, phone number) accurate and reliable across many platforms, including Google and Facebook.