Zahnarztpraxis Dr. Nowak

Dentist Berlin, dental practice for implants and dentures

Zahnarztpraxis Dr. Nowak
TOP SERVICE PROVIDER 2022
4.80 out of 5
Excellent
536 Reviews
Contact information
Quality-oriented dental implantations with special concepts for anxiety patients and complete restorations with high-quality dentures from the practice laboratory. The Nowak dental practice is a CMD competence center. Periodontitis and periimplantitis early detection and treatment using the aMMp8 test.

Contact information

Zahnarztpraxis Dr. Nowak
Reichsstraße 2
14052 Berlin
Germany
Directions

Contact person
Dr. Marcus Nowak

Opening hours

Wednesday 08:00 am-08:00 pm

Websites & Profiles

67%
Recommended
on ProvenExpert.com
4 stars 0
3 stars 0
1 star 0
Service
Good (3.67)
Cost/Benefit
Good (3.67)

6 Reviews on ProvenExpert.com

3.87 out of 5
Good
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the practice. After moving to Berlin, I was looking for a new dentist and found it here. Very friendly treatment, dental cleaning every half year is top. Thank you!
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Customer review & rating for:
Zahnarztpraxis Dr. Nowak
04/04/2022Sebastian D.
1.80 out of 5
Fair
My problem was not properly addressed. I only wanted a 2nd opinion because of the incorrect bite block (CMD). He hardly commented on this. Instead, he suggested prophylaxis and nutritional counseling. He also said that my problem was more psychosomatic.
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Customer review & rating for:
Zahnarztpraxis Dr. Nowak
03/24/2022Anonymously
Zahnarztpraxis Dr. Nowak Comment from Zahnarztpraxis Dr. Nowak:
Thank you for your feedback. We are sorry if the appointment with us did not help you. We are a CMD competence center with many years of experience and many satisfied patients. As your comment indicates, we were probably not able to diagnose CMD in your case. Unfortunately, it is more common for patients to come to us with a self-diagnosed finding and then be disappointed when we find something else. As you state in your comment, we are not the first practice you have visited in this regard. We recommend that you have more confidence in the practices you visit and hope that your condition can be treated causally.
5.00 out of 5
Excellent
Recommendation
Good day ... I can not give a rating, it was too irritating ... so I consistently give 5 stars, then nothing can go wrong ... looking for modern dental practice I became aware of your practice (Dr. Nowak) ... a control appointment was arranged for 01.11.2021 10.15 clock ... in the appointment appeared (contrary to expectation) a young man who introduced himself as your son, it was a family business ... Dr. Nowak was also on the gown ... in the end X-ray images were taken and in evaluation pointed out that my wishes for bone augmentation etc. are rejected, because your practice does not offer bone augmentation etc. ... According to your son (=?), there are dental practices that offer bone augmentation, but not the dental practice of Dr. Marcus Nowak ... the situation seemed partly provocative and partly treatment-refusing and partly ashing, as if a movie in the dentist level of 40 years ago was playing ... Your son (=?) played quasi your person 40 years ago, so also with state of the art medicine possibility=!?= something like this feels terrible=!?= I could suggest what I wanted, it was all consistently wrong (for example bone -replacement material on bovine basis, Geistlich combi, Emdogain etc.) ... this irritates, because it is rather a question of will, up to the question of cost it did not even come ... contrary to the statement of your son, in your Internet presence, moreover, no son is mentioned (as of 27.09.2021) =!?= therefore I wonder why you make your practice available for such "control examination" =!?= ... Thank God I got the X-rays, which makes you forget the impression faster ... from this derive the positive rating 5 stars= unfortunately, your son still wanted to mention to me the dental practices for bone augmentation i.c. =!?= could you give me a hint=!?= (marginal: bizarrely, even a son may be advised or already in the starting blocks, but whether this then identical with the one perceived by me, is in the stars=!?= I, in any case, am irritated, but not surprised, for whatever reason=!?) === with kind regards Kevin Montany, the 01.11.2021 (with brgl. Jung-Montany, 27.01.1955)
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Customer review & rating for:
Zahnarztpraxis Dr. Nowak
11/01/2021kevin m.
Zahnarztpraxis Dr. Nowak Comment from Zahnarztpraxis Dr. Nowak:
Dear Mr. Montany,

Thank you for taking the time to evaluate our practice. From your evaluation, I understand that there were some ambiguities in your treatment that I would like to clear up. Dr. med. dent. Kalvin Nowak has been working in the practice since the beginning of the year and is the son of Dr. med. dent. Marcus Nowak. Bone augmentation is not performed in our practice, as you were correctly informed by Dr. Kalvin Nowak.

We are always open to criticism and complaints, but this should be done with mutual respect. We invite you to review your evaluation again for malicious insinuations and disrespect and adjust it if necessary.

Yours sincerely
Practice Dr. Nowak

\ef
5.00 out of 5
Excellent
Recommendation
Now I finally found the time to thank Dr. Nowak and his team. Treatment is great, practice is nice, staff is friendly. I like the way Dr. Nowak explains things in an understandable and unagitated way, he gives me the feeling of being with an expert. The first time I came to the practice I was still a patient with anxiety. That has completely subsided. Thank you very much!
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Customer review & rating for:
Zahnarztpraxis Dr. Nowak
09/28/2021Georg H.
Zahnarztpraxis Dr. Nowak Comment from Zahnarztpraxis Dr. Nowak:
Thank you for taking the time to rate us!
1.60 out of 5
Fair
After an extensive examination and cost clarification, I was then to have teeth removed. Then come to the appointment and not one tooth was pulled. So only for 2 impressions driven over 200 km. Got a new appointment for the removal of the teeth. Of course, again nothing was done. I was told that the whole planning was not really ideal. Suddenly the question of costs was raised again. Despite 100% coverage of the health insurance, it was suddenly said that a personal contribution always remains. I could not and still cannot understand this. I then said that I had chosen this practice because of the good reviews and only got a half-hearted apology. I wanted to think about it again thoroughly, whether I stay in this practice. I also communicated that very clearly. I was still supposed to be sent a new plan for health insurance. The only thing I received was a plan for private treatment. There was no mention of that at all. When I asked where the plan for the health insurance was, I was told that they sent it to the health insurance right away. Funny, even though I said I don't know if I want to stay at this practice after the back and forth. The first plan was also sent to me and not to the health insurance company. Felt pretty left out to me. In my opinion, health insurance patients without significant equity for expensive treatments are not welcome in this practice. At least that's how I felt. I then called and said that I would not be coming back. I was then quite rudely stalled.
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Customer review & rating for:
Zahnarztpraxis Dr. Nowak
08/24/2021Petra S.
Zahnarztpraxis Dr. Nowak Comment from Zahnarztpraxis Dr. Nowak:
Dear Petra Schübler,

thank you for taking the time to evaluate our practice. We are sorry that we could not satisfy you with our performance. We would like to comment on your accusations. As you already knew, your treatment was postponed at short notice due to illness of your dentist. You were informed of this by telephone. It is a pity that you now reproach us for this.

In our practice, we welcome both patients with health insurance and private patients. One of the main focuses of our practice is a quality-oriented and sustainable provision of dental prostheses, with which our patients are still satisfied even after years. The good ratings you mention come about precisely because of our good quality results and the resulting satisfied patients.

However, in our experience, a standard provision of dentures without a co-payment does not usually lead to satisfied patients and satisfactory solutions that last and give pleasure even after years.

Please understand that we are in a quandary here. The legislator has determined that health insurance companies only have to cover the absolute minimum treatment (§56, paragraph 2, SGB V), which is sufficient and appropriate for the moment, but often does not lead to patient satisfaction. Within the standard care, it is often not possible for us to satisfactorily meet the justifiably high expectations placed on us.

Nevertheless, we do our utmost to offer patients with little financial leeway solutions that represent good care for them. That is why we have taken the trouble to revise the treatment and cost plan in your case as well. So are co-payments to the health insurance premiums unjustified and only serve our profit? In our opinion, no, the profit lies largely with the patients who receive satisfactory care.
4.80 out of 5
Excellent
Recommendation
Customer review & rating for:
Zahnarztpraxis Dr. Nowak
01/26/2021Anonymously
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All reviews and experiences about Zahnarztpraxis Dr. Nowak are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 07/12/2018  |  Last update: 04/04/2022   |  Report profile

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