[3Be]...print Partner für PC-Druckkonzepte Peter Bauer e.K.

Thank you for the detailed comment. The dealer has taken over almost the entire process for the customer, only then do issues come off the table. When the printer was first sent in, the fault was not found by the manufacturer, despite extensive documentation and prior recording, it had to be sent in a second time.

The second error case was a bit tricky, as two nozzles were suddenly "no longer there". A colleague helped us by chance, so that after extensive preparatory work we did not have to send the device to the manufacturer after all. At the same time, we adopted a small maintenance concept for the future.

The local dealer offers a statutory warranty, so he has to look after the customer for two years in the event of a fault. This fact is often (annoyingly) overlooked in the online business.

A specialist retailer appreciates working with customers and is committed. As a rule, they are VALUE FOR MONEY, but the work they do means that they cannot charge a pallet price for their goods. The added value for the customer is usually considerable when it comes to printers.

Thank you very much.

3bprint Partner für PC-Druckkonzepte was founded in 2000 with a new guiding principle at the time: Sustainability "First", here in the application area of printers and multi-function. The focus is completely different from that of our competitors in this sector.

Sustainability includes, among other things:

- remanufactured printer consumables: product and application guarantee on site
- Organization of the recycling of empty printer cartridges and recycling of old full cartridges
- Advice on the longest possible practicable service life of equipment (in 2010 the
- durability of 10 to 15 years "state of the art" for well-known manufacturers).
- REPAIR and maintenance of long-life systems in particular
- Advice on organizational support with the aim of optimizing printing costs
- Support for digitization projects
- Informing interested parties where a lot can be achieved with small means
- Sustainable paper solutions that also take full account of the technical requirements for
- stability.

Today, authentic sustainability is a wish of many customers.

Furthermore, 3bprint also supplies all components that are required in the context of the
required (printer, multifunction, document scanner), but also the original
original consumables from the manufacturers.

Thank you very much for taking the trouble to say a few qualified words about your many years of experience with our company.
with our company.

We are also happy to show smaller companies (including quality-oriented private customers), with up to 5 printers, the way through the wild printer landscape. REPAIR, maintenance or SECOND CHANCE are not left out, as well as advice on APPLICATION, or our opinion and advice on NEW PURCHASES. PURCHASE of consumables as well as printers is part of the program, including our areas of specialization, such as alternative branded consumables, here on site APPLICATION GUARANTEE. An exclusive offer in this sector.

Thank you very much.
The scanner on a Brother multifunctional device for 400 euros failed after a year.
failed. It was no longer possible to work with the device. We discussed various options with the customer
different options with the customer and finally deactivated the scan mechanism, which in this
rarely needed in this case.
A funny tip: what needs to be scanned is sent to the printer by cell phone.

The ecotank (new price: 550 euros) was 5 years old and had a paper jam: this shows how regional specialist dealers can work better, faster and cheaper than hotlines. The paper jam was removed and at the same time the print head was motivated to really step on the gas on all nozzles! If König Kunde still wants to take advantage of such services in the future: then support the regional service providers and put some effort into thinking about sustainable working and living.

We are also committed to sustainability: but this is only a small part of our overall program!

Knowledge is gained through the current acquisition of knowledge and evaluation of the usual sources, but also through market observation and research, as well as from conclusions drawn from our repair area. There are dealers who
tell, dealers who have knowledge, and a thinly sown specialized trade, which can go into depth due to its wealth of knowledge.
can go into greater depth.

And with them, every "deal" is worth the price!

Anyone who has fallen flat on their face, needs help and is hopeful
are welcome to come too!

Many thanks.

Our customer from Rhineland-Palatinate appreciates the contact and individuality to us, since 2009, which also includes the small official channels especially for "rarities" and special solutions. Of course everything needs structure and line, sometimes it goes differently but also as fast as you need it.

Today, in addition to the recycling of empty printer cartridges, we were also involved in the topic of "full, unused printer cartridges".
cartridges, which do not have to be thrown away due to a change of device, but can be used again in devices within the tolerances of the shelf life. Not everything that is "garbage" belongs in there. We take over the work of mediation from our customers.

Once again a pragmatic commitment to the environment! Thanks to our customers for taking part!

Thank you for your generous statement.

Our self-employed customer took delivery of an HP M477 with 10,000 pages. The device made
big noise, and the colors were also not top anymore. The device was not for the garbage
any case.

We explained to him: the toners must fit the user's behavior and must not be too large or too small.
or too small. We usually agree on this by asking the customer. The noise was
defect (insufficient lubrication, etc.), but toners that had to run for too long and did not run out.
empty. It sounded like braking in a marshalling yard. For the customer alone
this topic is not easy to grasp - that's what the consulting specialized trade is there for.

After new color toners were in the device, the color black was not the problem, the
printouts with new toners from us now shine in HP like optimal color printout. Our customer can now
with his offers, where color is used, convince his customers with appearance, competence and
a good offer price convince.

We supplemented our consultation with reference to the optimal paper selection. Dusty papers
lead to premature retirement in systems of this type, a good non-dusting paper costs only
less than 1 Euro more per pack. We can supply you with three good-quality paper grades for different
purposes are available from us.

There was also a conflict with the printout of some PDF files, where we could help.
could help. This is also part of our range of services, just like installation and
configuration according to customer requirements.

Thank you for the flowers.

We have access to a wide range of products in all versions, and regular receipt of goods from reliable distributors just for our corporate and business customers.

All customers can benefit from this. As a rule, if nothing comes up, the delivery time is similar to that of a pharmacy, i.e. even for urgent needs. The most important products for our customers are, however, additionally
are usually also kept in stock, since just-in-time delivery is not only environmentally unfriendly, but also costly and not quite as
reliable.

In the case of "oldies", please discuss your needs with us, as we do not have them in stock for reasons of durability.
have them in stock.

Thank you very much for your extensive execution on our work.

Supposedly well-intentioned, the quick procurement for the "oldie", with Brother TN2000 and DR2000, and unfortunately went in the pants. With 3bprint, this issue came off the table extremely quickly. The toner quietly trickles black - that really doesn't have to be the case.

The qualities in Asia are not consolidated, everything is possible. The suppliers in the Internet forums offer no service nor guarantee promises: and if, then everything is very laborious, and directly helped, by telephone or personally, you do not get. 3bprint is on the spot - experienced for 25 years, and that pays off. Sustainable in our trade is also that we save very many devices from the dustbin, and refit them with reasonable consumables - reliable and fair in price, not just "cheap".

The product you received from us for simplification reasons (TN2000, quasi our oldie service) was an original product at a very reasonable price. As with all our products (especially compatible brand quality from Germany) and service, you will receive an application warranty without ifs and buts, if necessary also
directly on site, completely free of charge. Who is so committed on site for its customers ?

Our offer is aimed at corporate customers and government agencies, as well as business customers, but we are open to all customer groups. Private customers can benefit from this concentrated, very specialized know-how. In the Saarland, probably no one knows as much about all facets of printer consumables as
facets as 3bprint: this knowledge does not just fly to you - trust me: it is very hard work.

What else can you expect from us: Advice on hardware selection as well as follow-up costs | Advice on sustainability |
Consumables (fresh, not old) in original as well as brand alternative quality | Support in the use of consumables | Repair and maintenance and much more. The aspect of sustainability has played an important role since the company was founded in 2000.

We have rounded off our program with a coordinated paper assortment, so that inferior qualities there do not affect the life span of the devices: 3bprint Premium | 3bprint Office | 3bprint balance is the name of our paper selection, which we discuss with manufacturers.

We are looking forward to the dialogue with you.

Remote diagnosis: this requires experience, perfect customer dialog and background knowledge. In this case, it was two toners from Chinese mass production, bought on the Internet, without support and warranty, which became increasingly faulty. Error is known, good if you know your way around: it's best to see it.

MIt our customer we have discussed the issue in detail, the factor product quality, as well as product age play a role. Of course, the majority of private customers say: the original is too expensive for me, where is the alternative
to the high costs ? There are some -- let's stay with the product for once.

Without making demands on consumables, you are quickly in a dead end, even as a private person, especially in a * non-consold * manufacturer world in Asia, with main center China. Bad for your own wallet, (nothing is saved), bad for the printer, possibly damage, bad for any thought of sustainability. Fortunately, our customer did not throw it away, but looked for experts who would take care of his private issue.

The "Provenexpert Banner" in the footer of the homepage helps to find the right one.

In the year 2000 sustainability, related to all topics around printers and multifunction, was the reason to found 3bprint. When this word and the associated action in the complete process chain was not yet on everyone's lips.

3bprint - simply more informative, we enlighten.
Sustainability is the key to economic, continuous action, and thus also the key to environmental protection and conservation.

This begins with our topic with the right advice in the selection, konzpetionell as well as with thoughts on the hardware side. Just a concept: [3Be]...print partner for PC printing concepts. Maintenance, repair and long equipment runtimes are another key. "Compatible" is a topic all of its own, and this includes comprehensive information - just selling is far too little here. There are not many people in Germany who have excellent knowledge and up-to-date expertise in this area. Sellers as a rule often do not.

The damage to devices, caused by products from Asia, explodes felt - these are new customer appointments. Likewise toners are defective and must be replaced: Money lost. Users, however, do not even think about it and buy new all the time: and save on butter in the supermarket!

Dear CO2, do you arise only with the traffic, with the heating, with the flying, with the many (unnecessary) journeys of the parcel services, or perhaps also by overemphasized economical behavior of the economy world-wide, which optimizes also by short-livedness of goods ("breaking point") profits ? Economically critically to see. Consequently, the policy must counteract regularly (if the lobby allows it), as now, for example, the "Repair First Initiative" for electrical appliances (the right to repair), which is being discussed in the EU, but is not yet in the dry.

A first very small step in the electronics market.
When consumers define requirements, things move faster.

Look for warranties in all your purchases, ask questions. Get informed.
It's work - it's worth it. Shopping is also effort!

Our customer works professionally in media, was very interested in clarification on this topic, and was happy to get help quickly. Maybe he also got a tip from other users in his circle of colleagues who have known us for years and appreciate quality, reliability and dependability of statements at a good price.

Our private customer switched from a small color laser multifunction to an ink multifunction. Since he generates little output, we offered him the technology that does not cause nozzles to dry out. With the purchase there were also detailed user tips. The system is assumed, and it is also proven, that it usually runs for 5 years plus X.

3bprint - even Santa Claus would beam because his "customers" are satisfied.
Sustainability avoids costs and trouble - and relieves the waste mountain. Plus point for the environment.

Thank you for the compliment!
As my colleague in the team just said: he just does it right.

Megatank printer, the area market was not individual enough and did not have the ink set
for the Mega Tank printer, which would generally be out of stock. We saw it differently. In the dialog
we discussed technical matters, there was advice on what to consider when cleaning the nozzles.
cleaning.
Another topic: despite regular use, even of the inks, nozzle cleaning must always be initiated.
nozzle cleaning must always be initiated, with a device that is not yet 3 years old and
the cost was more than 300 euros. User tip on this, and we clarify still further
clarify.

3bprint - follow, observe, think, act
Practice makes experience.

That can just specialized trade for printers & multifunction on site.

Thank you very much for the stars! Speedy Conzales was really nimble again this time, as with the delivery toner before and the paper for the menu, as well as the multifunctional equipment, which is therefore provided on loan to our customer despite Corona supply chain disruption and principle inflated delivery prices.

Of course, we also have an eye on the issue of paper, and make recommendations for trouble-free operation, so that things don't go the way they did here:

https://posts.gle/D83WBZ

With this equipment HP M477 perfect in output, just as in the restaurant perfect in menu and ambience, as well as
Friendliness as well as reliability, that's what we all want!

And affordable, and not just visually cheap.

3bprint | old school!

Our customer had a printer with individual ink tanks, a device of the lower price range, and meanwhile a
very low print volume. A new solution was sought and the question was also raised as to whether a laser printer as a multifunction device would not be a better solution. We checked the proposed solutions for
technical reliability, as well as the need / price / performance ratio.

Our customer made the following comments after completing the new purchase:

"The only person who behaves reasonably is my tailor. He takes new measurements every time
he meets me, while everyone else always applies the old standards in the opinion that they still fit today.
still fit today. -- George Bernard Shaw -- "

3bprint adds the following:

The expenditure for this consultation and support, which is free of charge, is usually economically
by an equipment sale in our time not representable. The tailor would be with the yields in
unemployed in our industry.

In the context also of our large clientele we will these individual consultations, also
even if one or the other attaches little importance to it because of supposedly cheap equipment prices,
continue to offer. With a knowledge also from our practice of the offer/product selection
as well as the repair area of the customer groups business and corporate customers.

Many thanks to our newly acquired customers for the praise!

I would like to thank our ambitious private user, whose application allowed us to equip him with a Color workgroup printer from HP for his extensive graphics applications. It's not only faster, but also a bit more professional.

Our user knows IT, he also knows the background of the product and the production, which we use for our business customers. We are supported by our partners, who are among the most prominent in the industry and are just as close to their customers. Here, too, "the kings" speak at eye level: in the sense of customer success. The customer's wish is a sustainable alternative product in brand quality.

In addition to business customers, small customers and private customers can also benefit from this: always close to your side. Of course, more than 22 years of continuous experience and development, from a professional and interpersonal point of view, also contribute significantly to the success of the overall concept.

Selling only would be too little - our total package is convincing, especially from the price/performance ratio. One does not pull out the invoice block with every handshake.

3bprint - we like to commit ourselves to our customers,
and the sustainable idea. We have been doing this for over 22 years!

Open to all customer groups, whether large, medium or small. Companies, businesses, crafts, service, self-employed, administration to name a few - and just private users, ambitious private power users who get a
a somewhat different, more demanding program. The printer is passion, high functionality and
sustainability in all heart matter. One can move some with view and thinking.

Thank you very much!

A business printer, the little brother of the big one, after 4-5 years showed a fault with a single
Nozzle that has a minimal fault so that it keeps closing. Unfortunately, spare parts are no longer available.
Only original ink has been used, as the customer had agreed a supply subscription with the manufacturer.

In our opinion, the failure was too early, with another manufacturer held print heads for private
users up to year of manufacture 2015 approx. 10 years, in the meantime also there the value went back to max. 7 years,
with good handling, which we convey. We are not even discussing the new developments yet.

And now we have Corona time, the prices are high, the devices hard to get. The boomerang
is coming back with full force and will hit many users the same way.

We will agree with our customer on an individual utilization concept for a system from our pool
so that we can continue with him now, reliably and at a very reasonable cost.

This is what specialized trade can do, listening and discussing.
That is care, where a customer may "disturb" at any time.

Disturb ? No, that is our business to help.
3bprint - the personal support scout at your side !!!

Thank you for the flowers, especially in these turbulent times.

Especially small and medium sized customers benefit from our know how from the upper business sector.
More than 21 years, steady engagement and reliable work and "not just selling something"
what just fits into the sales track, leave traces.

We will soon launch "3bprint protect", a service enhancement for IT equipment, which will not leave our
users in the rain, if the device should ever malfunction.

Thank you!
Our customer had problems with the ink print head of an Epson WF printer, within the warranty period.
The area market, which had sold the product, was not interested in a support of this small customer in the technical department.
not interested.

We provided our customer with user instructions so that after the warranty repair, these problems would no longer occur.
after the warranty repair: the warranty is over after one year. The area market handled the repair
Epson without any problems.

Buying only one device is not enough: there are users who print very little and a few who print a lot.
print. Based on this knowledge, different systems come into question, about which we properly
explain in terms of functionality and running costs. Only the cost view is seen too briefly.

Our view of our successful business customers on the subject of ink is thus also for private customers
a great advantage.

Customers should have fun with printers for 5 years and more - everything else is a waste of resources, a waste of time, and a waste of money.
wasted, time wasted, and money wasted. Only
printing costs alone leads to a dead end, because end users do not know the facets of the
the facets of the manufacturers' price modeling and cannot grasp them.

Cheap product alternatives are not cheap, but expensive, because they generate an above-average amount of waste.
a higher than average amount of waste. Without consulting, nothing runs reliably here - in the long run.

3bprint - sustainable by design - for more than 20 years.
Competence and perseverance convince.