[3Be]...print Partner für PC-Druckkonzepte Peter Bauer e.K.

Thank you for your generous statement.

Our self-employed customer took delivery of an HP M477 with 10,000 pages. The device made
big noise, and the colors were also not top anymore. The device was not for the garbage
any case.

We explained to him: the toners must fit the user's behavior and must not be too large or too small.
or too small. We usually agree on this by asking the customer. The noise was
defect (insufficient lubrication, etc.), but toners that had to run for too long and did not run out.
empty. It sounded like braking in a marshalling yard. For the customer alone
this topic is not easy to grasp - that's what the consulting specialized trade is there for.

After new color toners were in the device, the color black was not the problem, the
printouts with new toners from us now shine in HP like optimal color printout. Our customer can now
with his offers, where color is used, convince his customers with appearance, competence and
a good offer price convince.

We supplemented our consultation with reference to the optimal paper selection. Dusty papers
lead to premature retirement in systems of this type, a good non-dusting paper costs only
less than 1 Euro more per pack. We can supply you with three good-quality paper grades for different
purposes are available from us.

There was also a conflict with the printout of some PDF files, where we could help.
could help. This is also part of our range of services, just like installation and
configuration according to customer requirements.

Thank you for the flowers.

We have access to a wide range of products in all versions, and regular receipt of goods from reliable distributors just for our corporate and business customers.

All customers can benefit from this. As a rule, if nothing comes up, the delivery time is similar to that of a pharmacy, i.e. even for urgent needs. The most important products for our customers are, however, additionally
are usually also kept in stock, since just-in-time delivery is not only environmentally unfriendly, but also costly and not quite as
reliable.

In the case of "oldies", please discuss your needs with us, as we do not have them in stock for reasons of durability.
have them in stock.

Thank you very much for your extensive execution on our work.

Supposedly well-intentioned, the quick procurement for the "oldie", with Brother TN2000 and DR2000, and unfortunately went in the pants. With 3bprint, this issue came off the table extremely quickly. The toner quietly trickles black - that really doesn't have to be the case.

The qualities in Asia are not consolidated, everything is possible. The suppliers in the Internet forums offer no service nor guarantee promises: and if, then everything is very laborious, and directly helped, by telephone or personally, you do not get. 3bprint is on the spot - experienced for 25 years, and that pays off. Sustainable in our trade is also that we save very many devices from the dustbin, and refit them with reasonable consumables - reliable and fair in price, not just "cheap".

The product you received from us for simplification reasons (TN2000, quasi our oldie service) was an original product at a very reasonable price. As with all our products (especially compatible brand quality from Germany) and service, you will receive an application warranty without ifs and buts, if necessary also
directly on site, completely free of charge. Who is so committed on site for its customers ?

Our offer is aimed at corporate customers and government agencies, as well as business customers, but we are open to all customer groups. Private customers can benefit from this concentrated, very specialized know-how. In the Saarland, probably no one knows as much about all facets of printer consumables as
facets as 3bprint: this knowledge does not just fly to you - trust me: it is very hard work.

What else can you expect from us: Advice on hardware selection as well as follow-up costs | Advice on sustainability |
Consumables (fresh, not old) in original as well as brand alternative quality | Support in the use of consumables | Repair and maintenance and much more. The aspect of sustainability has played an important role since the company was founded in 2000.

We have rounded off our program with a coordinated paper assortment, so that inferior qualities there do not affect the life span of the devices: 3bprint Premium | 3bprint Office | 3bprint balance is the name of our paper selection, which we discuss with manufacturers.

We are looking forward to the dialogue with you.

Remote diagnosis: this requires experience, perfect customer dialog and background knowledge. In this case, it was two toners from Chinese mass production, bought on the Internet, without support and warranty, which became increasingly faulty. Error is known, good if you know your way around: it's best to see it.

MIt our customer we have discussed the issue in detail, the factor product quality, as well as product age play a role. Of course, the majority of private customers say: the original is too expensive for me, where is the alternative
to the high costs ? There are some -- let's stay with the product for once.

Without making demands on consumables, you are quickly in a dead end, even as a private person, especially in a * non-consold * manufacturer world in Asia, with main center China. Bad for your own wallet, (nothing is saved), bad for the printer, possibly damage, bad for any thought of sustainability. Fortunately, our customer did not throw it away, but looked for experts who would take care of his private issue.

The "Provenexpert Banner" in the footer of the homepage helps to find the right one.

In the year 2000 sustainability, related to all topics around printers and multifunction, was the reason to found 3bprint. When this word and the associated action in the complete process chain was not yet on everyone's lips.

3bprint - simply more informative, we enlighten.
Sustainability is the key to economic, continuous action, and thus also the key to environmental protection and conservation.

This begins with our topic with the right advice in the selection, konzpetionell as well as with thoughts on the hardware side. Just a concept: [3Be]...print partner for PC printing concepts. Maintenance, repair and long equipment runtimes are another key. "Compatible" is a topic all of its own, and this includes comprehensive information - just selling is far too little here. There are not many people in Germany who have excellent knowledge and up-to-date expertise in this area. Sellers as a rule often do not.

The damage to devices, caused by products from Asia, explodes felt - these are new customer appointments. Likewise toners are defective and must be replaced: Money lost. Users, however, do not even think about it and buy new all the time: and save on butter in the supermarket!

Dear CO2, do you arise only with the traffic, with the heating, with the flying, with the many (unnecessary) journeys of the parcel services, or perhaps also by overemphasized economical behavior of the economy world-wide, which optimizes also by short-livedness of goods ("breaking point") profits ? Economically critically to see. Consequently, the policy must counteract regularly (if the lobby allows it), as now, for example, the "Repair First Initiative" for electrical appliances (the right to repair), which is being discussed in the EU, but is not yet in the dry.

A first very small step in the electronics market.
When consumers define requirements, things move faster.

Look for warranties in all your purchases, ask questions. Get informed.
It's work - it's worth it. Shopping is also effort!

Our customer works professionally in media, was very interested in clarification on this topic, and was happy to get help quickly. Maybe he also got a tip from other users in his circle of colleagues who have known us for years and appreciate quality, reliability and dependability of statements at a good price.

Our private customer switched from a small color laser multifunction to an ink multifunction. Since he generates little output, we offered him the technology that does not cause nozzles to dry out. With the purchase there were also detailed user tips. The system is assumed, and it is also proven, that it usually runs for 5 years plus X.

3bprint - even Santa Claus would beam because his "customers" are satisfied.
Sustainability avoids costs and trouble - and relieves the waste mountain. Plus point for the environment.

Thank you for the compliment!
As my colleague in the team just said: he just does it right.

Megatank printer, the area market was not individual enough and did not have the ink set
for the Mega Tank printer, which would generally be out of stock. We saw it differently. In the dialog
we discussed technical matters, there was advice on what to consider when cleaning the nozzles.
cleaning.
Another topic: despite regular use, even of the inks, nozzle cleaning must always be initiated.
nozzle cleaning must always be initiated, with a device that is not yet 3 years old and
the cost was more than 300 euros. User tip on this, and we clarify still further
clarify.

3bprint - follow, observe, think, act
Practice makes experience.

That can just specialized trade for printers & multifunction on site.

Thank you very much for the stars! Speedy Conzales was really nimble again this time, as with the delivery toner before and the paper for the menu, as well as the multifunctional equipment, which is therefore provided on loan to our customer despite Corona supply chain disruption and principle inflated delivery prices.

Of course, we also have an eye on the issue of paper, and make recommendations for trouble-free operation, so that things don't go the way they did here:

https://posts.gle/D83WBZ

With this equipment HP M477 perfect in output, just as in the restaurant perfect in menu and ambience, as well as
Friendliness as well as reliability, that's what we all want!

And affordable, and not just visually cheap.

3bprint | old school!

Our customer had a printer with individual ink tanks, a device of the lower price range, and meanwhile a
very low print volume. A new solution was sought and the question was also raised as to whether a laser printer as a multifunction device would not be a better solution. We checked the proposed solutions for
technical reliability, as well as the need / price / performance ratio.

Our customer made the following comments after completing the new purchase:

"The only person who behaves reasonably is my tailor. He takes new measurements every time
he meets me, while everyone else always applies the old standards in the opinion that they still fit today.
still fit today. -- George Bernard Shaw -- "

3bprint adds the following:

The expenditure for this consultation and support, which is free of charge, is usually economically
by an equipment sale in our time not representable. The tailor would be with the yields in
unemployed in our industry.

In the context also of our large clientele we will these individual consultations, also
even if one or the other attaches little importance to it because of supposedly cheap equipment prices,
continue to offer. With a knowledge also from our practice of the offer/product selection
as well as the repair area of the customer groups business and corporate customers.

Many thanks to our newly acquired customers for the praise!

I would like to thank our ambitious private user, whose application allowed us to equip him with a Color workgroup printer from HP for his extensive graphics applications. It's not only faster, but also a bit more professional.

Our user knows IT, he also knows the background of the product and the production, which we use for our business customers. We are supported by our partners, who are among the most prominent in the industry and are just as close to their customers. Here, too, "the kings" speak at eye level: in the sense of customer success. The customer's wish is a sustainable alternative product in brand quality.

In addition to business customers, small customers and private customers can also benefit from this: always close to your side. Of course, more than 22 years of continuous experience and development, from a professional and interpersonal point of view, also contribute significantly to the success of the overall concept.

Selling only would be too little - our total package is convincing, especially from the price/performance ratio. One does not pull out the invoice block with every handshake.

3bprint - we like to commit ourselves to our customers,
and the sustainable idea. We have been doing this for over 22 years!

Open to all customer groups, whether large, medium or small. Companies, businesses, crafts, service, self-employed, administration to name a few - and just private users, ambitious private power users who get a
a somewhat different, more demanding program. The printer is passion, high functionality and
sustainability in all heart matter. One can move some with view and thinking.

Thank you very much!

A business printer, the little brother of the big one, after 4-5 years showed a fault with a single
Nozzle that has a minimal fault so that it keeps closing. Unfortunately, spare parts are no longer available.
Only original ink has been used, as the customer had agreed a supply subscription with the manufacturer.

In our opinion, the failure was too early, with another manufacturer held print heads for private
users up to year of manufacture 2015 approx. 10 years, in the meantime also there the value went back to max. 7 years,
with good handling, which we convey. We are not even discussing the new developments yet.

And now we have Corona time, the prices are high, the devices hard to get. The boomerang
is coming back with full force and will hit many users the same way.

We will agree with our customer on an individual utilization concept for a system from our pool
so that we can continue with him now, reliably and at a very reasonable cost.

This is what specialized trade can do, listening and discussing.
That is care, where a customer may "disturb" at any time.

Disturb ? No, that is our business to help.
3bprint - the personal support scout at your side !!!

Thank you for the flowers, especially in these turbulent times.

Especially small and medium sized customers benefit from our know how from the upper business sector.
More than 21 years, steady engagement and reliable work and "not just selling something"
what just fits into the sales track, leave traces.

We will soon launch "3bprint protect", a service enhancement for IT equipment, which will not leave our
users in the rain, if the device should ever malfunction.

Thank you!
Our customer had problems with the ink print head of an Epson WF printer, within the warranty period.
The area market, which had sold the product, was not interested in a support of this small customer in the technical department.
not interested.

We provided our customer with user instructions so that after the warranty repair, these problems would no longer occur.
after the warranty repair: the warranty is over after one year. The area market handled the repair
Epson without any problems.

Buying only one device is not enough: there are users who print very little and a few who print a lot.
print. Based on this knowledge, different systems come into question, about which we properly
explain in terms of functionality and running costs. Only the cost view is seen too briefly.

Our view of our successful business customers on the subject of ink is thus also for private customers
a great advantage.

Customers should have fun with printers for 5 years and more - everything else is a waste of resources, a waste of time, and a waste of money.
wasted, time wasted, and money wasted. Only
printing costs alone leads to a dead end, because end users do not know the facets of the
the facets of the manufacturers' price modeling and cannot grasp them.

Cheap product alternatives are not cheap, but expensive, because they generate an above-average amount of waste.
a higher than average amount of waste. Without consulting, nothing runs reliably here - in the long run.

3bprint - sustainable by design - for more than 20 years.
Competence and perseverance convince.

Thank you very much!

Before this device goes to the trash was then after a few attempts a little harder force. Not
recommended for imitation for private customers. It worked. The cartridges were remanufactured, but of
modified, and thus 1 mm too large: thus blockage. This is not common, but can happen with compatible
without the "predicate brand quality" can happen.

We are starting from scratch with consumables, and have reduced the cost of the service, which is usually billed to the customer.
in the sense of promoting sustainability (35 euros) and our customer to zero. So: for the customer a free service, and for the environment a small plus, just no waste.

3bprint - practical sustainability.
Our commitment as a company, informative and active. For more than 21 years.

An HP Laserjet 6P, launched in 1996. Built to last ?
A showpiece of the quality philosophy of manufacturers in the last century,
and currently a meaningful contribution to practical sustainability. The customer received
an original toner from us in a state of completion that can still run to the end of the
of the filling quantity.

In the corporate context, many of our customers who value the "old quality" and the environmental factor
as well as the environmental factor, proceed similarly: we support you in this!

The infeed roller can also be "refreshed" and adequately cleaned if necessary.
clean: come by and borrow a set! Free of charge
for our customers.

3bprint | more sustainable - experienced.
Throwing away too quickly, after 1 to 2 years, is definitely not
IN anymore!

Thank you!
...and if not, we are just around the corner!

The offer is still valid: we have many devices, which we recommend, on site, so you don't have to
not need to bring your equipment, if there is still something to clarify. But that is up to everyone.
So that we can set up: please make an appointment informally.

Error: Paper feed only possible several times, also "crumpling of paper".

Our customer uses an inkjet in the home office, but due to ignorance dusty paper. After 1,300 pages, the paper input was clearly too high, the paper path completely dirty, and all rolls attacked and
provided with a receipt or "worn out".

The saving on the paper purchase was perhaps 3 Euros, the amount of work plus workshop maintenance exceeded this amount very significantly, as min. 30 minutes of work were involved. We will gladly ADVISE you about the differences in paper, which lead to increased costs and malfunctions. The user himself has
no basis for decision when buying, neither the private user, nor the business owner, nor the large
company.

Read our complete report on this topic on our blog: https://posts.gle/DKUCQ1

For us, this is PRAGMATIC sustainability, since the customer is also financially
financially, and will continue to use the equipment for many years to come, instead of
instead of throwing it away, creating waste, and buying new. It is not foreseen for small
not foreseen (or not available) by the manufacturer to replace roller sets!
to replace!

Service case, display of a higher-quality device flickering after short use, then failure.
Handling the warranty for the customer | that is service.

BUT: the customer receives a comparable loaner device, so that it can continue without the corresponding
delay can continue. WITHOUT costs.

3bprint - that can specialized trade locally.
Are you still searching as an interested customer - or have you already identified your partner ?

Our customer purchased an office ink multifunctional device in the upper price
(400 to 400 euros) - however, the print volume as a private individual with club
work is, however, rather low at most times of the year. We informed him about
consequences, and gave him a smart organizational hint, so that he now
so that he will now be able to use his device with 1000 pages per cartridge for many years.
years without any problems.

3bprint - more informative in the sense of our customers.
More durable and thus "practically sustainable" in use.

Our BestAger aged family needed some assistance. The desired multifunctional
they could already use from our equipment pool, since there were delivery delays due to Corona.
delivery bottlenecks existed. We carried out the connection Lan/Wifi -Direct/Fax for the new device, checked the functionality
the functionality/application and explained some functionalities with additional tips.
Calls and efforts with a HOT-Line were thus superfluous. This is how service works!