Competent and sympathetic advice, I was shown several options for my Beurufsunfähigkeitsversicherung, the differences were summarized and a non-binding, anonymous preliminary inquiry was made.
In addition, the assistance with the health check was very professional.
At no point did I have the feeling that they were trying to talk me into something, but that my interests were at the center. I can only recommend this service!
Show original
Translation
In this respect I can understand the rating, from the customer's point of view it was not a satisfactory experience. It was unreliable because the online consultation did not work. It was inconvenient because rework was required. We could have had personal contact through the online consultation, we could have seen each other when we spoke. It should be understandable that I do without direct contact in times of a pandemic. I have perfectly functioning digital processes that have been tried and tested hundreds of times. We deviated from these processes here at the request of the customer, which ultimately caused this mess. I vow to do better and will insist on my processes in the future!