Die ReiseExperten

The good star for your trip

Die ReiseExperten
CUSTOMERS' CHOICE 2024
TOP SERVICE PROVIDER 2024
4.95 out of 5
Excellent
344 Reviews
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There are two places where it's all about you: your vacation destination and our travel agency!
Your individual needs are the focus of our actions.
We advise with sales conscience, also recommend you only what we are convinced of.
As an...
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Die ReiseExperten
Eisenbahnstr. 50
67655 Kaiserslautern
Germany
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100% Recommended
5 stars 234
2 stars 0
1 star 0
Quality
Value
Services
Performance
Consulting
Customer service
Excellent (4.96)
Cost-performance ratio
Excellent (4.82)
Top competencies

Customer loyalty

4.91 out of 5
58 Reviews

Customer satisfaction

4.98 out of 5
48 Reviews

Customer focus

4.92 out of 5
49 Reviews

243 Reviews on ProvenExpert.com

4.95 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Top vacation, everything as planned, gladly again 😎🙂
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Customer review & rating for:
Servicequalität
18/07/2024U.
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for the excellent rating.
5.00 out of 5
Excellent
Recommendation
Very good advice and great service. Can only be recommended.
Show original
Customer review & rating for:
Servicequalität
11/07/2024Anonymously
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for your great review!
5.00 out of 5
Excellent
Recommendation
Very friendly and very good advice; very reasonable price-performance ratio; consideration of personal interests when choosing the travel destination and hotel; it doesn't get any better than this!!!
Show original
Customer review & rating for:
Servicequalität
02/07/2024Beate S.
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for this excellent review! It shows that we are on the right track, which means a lot to us!
5.00 out of 5
Excellent
Recommendation
I have been receiving first-class advice and support here for years.
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Customer review & rating for:
Servicequalität
01/07/2024Herr L.
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for this TOP rating. We will continue in the same way for the next few years :-)
5.00 out of 5
Excellent
Recommendation
Our travel consultation with Hauke Berg was great! We can recommend Ur to others! Now we are looking forward to our vacation!
Show original
Customer review & rating for:
Servicequalität
18/06/2024Krämer H.
Die ReiseExperten Comment from Die ReiseExperten:
Thank you so much for this wonderful review!
I had a lot of fun organizing a great vacation for you :-)
5.00 out of 5
Excellent
Recommendation
We are very satisfied! Very good advice and friendly staff. "Know your customer" is still practiced here, which is very nice and appreciative.
TOP!
Show original
Customer review & rating for:
Servicequalität
20/05/2024Frau Da Silva A.
Die ReiseExperten Comment from Die ReiseExperten:
We are very pleased to read such appreciative words. Thank you very much for your excellent review.
5.00 out of 5
Excellent
Recommendation
The travel experts are always very helpful and answer all questions very nicely.
Always there for the customer in case of queries.
Can only report positive things.
Show original
Customer review & rating for:
Servicequalität
16/05/2024Anonymously
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for your kind words and your excellent review. We are very pleased that you only have positive things to say. See you next time.
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the service. My wishes were fully catered for and the result is top: an all-round successful vacation! Many thanks
Show original
Customer review & rating for:
Servicequalität
15/04/2024Frau Tan-Abu L.
Die ReiseExperten Comment from Die ReiseExperten:
We are pleased to hear that you are very satisfied with our service! Thank you very much for your excellent review. It was a pleasure to give you a great vacation and we are already looking forward to the next time!
5.00 out of 5
Excellent
Recommendation
They responded very well to our wishes and also showed us alternatives. The pre-selection of hotels based on the specifications given was very good.
Show original
Customer review & rating for:
Servicequalität
13/03/2024Anonymously
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for your great review! It was again a pleasure for us to find the perfect vacation for you :-)
5.00 out of 5
Excellent
Recommendation
As longtime customers of this travel agency, we are always very satisfied with good advice, recommendations and suggestions. We always receive excellent service. "The travel experts"always strive for the satisfaction of their customers. This travel agency deserves a recommendation.
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Customer review & rating for:
Servicequalität
01/03/2024Anonymously
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for your great review! We are very happy about your appreciation, it is a pleasure to have you as a customer.
5.00 out of 5
Excellent
Recommendation
Mrs. Rapp took a lot of time for us and responded to all our wishes - clear recommendation!
Show original
Customer review & rating for:
Servicequalität
06/02/2024Frau G.
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for the recommendation and the 5* stars! It was a pleasure for us.
5.00 out of 5
Excellent
Recommendation
Friendliness, competence and service orientation come together perfectly here.
And all this in beautiful premises.
That's really something special.
Show original
Customer review & rating for:
Unsere Servicequalität
03/02/2024T.
Die ReiseExperten Comment from Die ReiseExperten:
So many compliments, that makes us quite embarrassed :-)
It's great to hear that you feel at home with us!
Thank you very much for your praise!
5.00 out of 5
Excellent
Recommendation
We have booked our vacation here several times as a couple and also as a group and can only report positive things. We often got an appointment at short notice and were always given very competent advice. You don't get the feeling that you're being sold something, but are advised exactly according to your wishes and ideas. Even if we had any questions or problems during the trip, we were helped quickly.
Show original
Customer review & rating for:
Servicequalität
10/01/2024Anonymously
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for your wonderful review! We are really pleased that you are satisfied with our service. We are already looking forward to your future travel wishes :-)
5.00 out of 5
Excellent
Recommendation
Very good and friendly advice.
Flawless processing.
Always happy to return.
Show original
Customer review & rating for:
Servicequalität
29/12/2023Anonymously
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for your great review! Your kind words motivate us to continue to do our best.
4.00 out of 5
Good
Recommendation
Appeared at the travel agency without an appointment. Received advice and a good offer. Friendly and goal-oriented work and responded to personal wishes accordingly.
Show original
Customer review & rating for:
Servicequalität
21/12/2023Anonymously
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for your compliments and for taking the time to write a review.
We would have liked to know what was missing for 5 stars. Unfortunately, you have not provided a name and have deactivated the contact function. If you would like, we can discuss this in person.
5.00 out of 5
Excellent
Recommendation
Mr. Berg responded to all our wishes and was very committed to making our vacation possible.

See you next time.
Show original
Customer review & rating for:
Unsere Servicequalität
08/12/2023Herr K.
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for your kind words! We are delighted that we were able to provide you with a great vacation!
5.00 out of 5
Excellent
Recommendation
Very competent and friendly advice, great service, pleasant and relaxed atmosphere without time pressure.
Show original
Customer review & rating for:
Servicequalität
08/12/2023Herr H.
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for your kind words and the great review. We are delighted that you are very satisfied with our advice and service.
5.00 out of 5
Excellent
Recommendation
The travel agency responds quickly to questions about the trip that arise after booking.
Show original
Customer review & rating for:
Unsere Servicequalität
06/12/2023M.
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for the great review! We are always happy to help you!
5.00 out of 5
Excellent
Recommendation
Ms. Rapp also provides excellent advice and support in the event of a substitution.
Show original
Customer review & rating for:
Unsere Servicequalität
02/12/2023Petra R.
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for the praise and the wonderful 5* stars!
5.00 out of 5
Excellent
Recommendation
...Perfection has a name : Silvia Rapp . ( by the way also applies to the rest of the team ! )
The vacation relaxation begins already in the travel agency....thank you very much
Show original
Customer review & rating for:
Unsere Servicequalität
22/07/2023HP P.
Die ReiseExperten Comment from Die ReiseExperten:
Thank you very much for your outstanding feedback! So much praise makes us extremely proud and I have just grown a few centimeters :-)
Thank you also, it is always a pleasure for us to be able to realize a beautiful vacation for you.
Best regards
Silvia Rapp
101 Reviews from
2 other sources
4.94 out of 5
Excellent
5.00 out of 5
Excellent
39 reviews on Facebook
 
07/11/2023
4.90 out of 5
Excellent
62 reviews on Google
 
14/07/2024

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All reviews and experiences about Die ReiseExperten are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 22/07/2020  |  Last update: 21/07/2024   |  Report profile

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