Our system has been producing solar power for 2 months. Our experience with Straßburg was very positive.
Consultation: as we were already very well informed, the consultant did not impose himself, only asked for a few key data and the next day the offer was in the mailbox. It was very, very attractive and better than we had previously received from some (also very large) companies.
Implementation: when the weather finally allowed it this winter, the project was implemented in 3 stages. First delivery of the modules, then work on the roof and after a few days the rest of the installation in the house. The employees were very friendly and seemed very competent, and always kept the construction site clean and tidy. In addition to telephone calls, a WhatsApp chat was set up for communication so that we could post our questions and concerns. They responded very promptly. The project manager kept an eye on everything and was quickly available.
Support: after installation, there were problems with a certain charging mode. They worked on it quickly and found a solution.
Product: the overall solution from Sungrow, including the inverter, storage system, wallbox and app, otherwise works perfectly. Although we have no comparisons with other companies, we can rate the manufacturer as very good.
We are very happy to have worked with the regional company Straßburg and can recommend them without reservation
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