arcus Treppen GmbH

Staircase construction

Contact information
arcus stairs - professional staircase construction at friendly prices

arcus stairs are individually made to measure according to your wishes and ideas in highest quality. Our many years of experience as stair builders and our craftsmanship...

Contact information

arcus Treppen GmbH
Heinrich-Schicht-Straße 6
42499 Hückeswagen
Germany
Directions

Contact person
Nina Stockebrand

Images & Videos

Opening hours

Wednesday 08:00 am-05:00 pm

Websites & Profiles

99% Recommended
5 stars 77
1 star 0
Cost-performance ratio
Good (4.48)
Top competencies

Customer focus

4.95 out of 5
19 Reviews

Efficiency

4.89 out of 5
19 Reviews

Surveying

5.00 out of 5
17 Reviews

80 Reviews on ProvenExpert.com

4.86 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
An all-round carefree package was delivered to us by arcus Treppen GmbH. Promised deadlines were met, advice understandable and much more.
Many thanks for this and to recommend for other homeowners.
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Customer review & rating for:
arcus Treppen GmbH
10/06/2022Anonymously
arcus Treppen GmbH Comment from arcus Treppen GmbH:
Thank you for the nice feedback and continue to enjoy your new staircase!
5.00 out of 5
Excellent
Recommendation
The two installers did a very good job. I like the stairs very much. Mr. Müllenmeister has advised and accompanied me very well.
I will gladly recommend your company.
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Customer review & rating for:
arcus Treppen GmbH
26/01/2022Cornelia H.
arcus Treppen GmbH Comment from arcus Treppen GmbH:
Thank you for the great praise! We are pleased that you like your new staircase - continue to enjoy it!
5.00 out of 5
Excellent
Recommendation
Very good communication, on time at the specified date there!!! Fast, reliable and above all clean work. A super job delivered............
Always gladly greetings and good luck
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Customer review & rating for:
arcus Treppen GmbH
13/01/2022Oliver S.
arcus Treppen GmbH Comment from arcus Treppen GmbH:
Thank you for the great praise and continue to enjoy your new staircase!
4.50 out of 5
Excellent
Recommendation
Compared to the appointments with other companies, everything was just in time at Arcus, and where there's some planing, there's some chipping. With the model selection in the store, there is certainly something for everyone and the result is impressive.
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Customer review & rating for:
arcus Treppen GmbH
05/12/2021Anonymously
arcus Treppen GmbH Comment from arcus Treppen GmbH:
Thank you for the feedback and continue to enjoy your new staircase!
4.75 out of 5
Excellent
Recommendation
Communication could be minimally better, but overall really a good experience. Great product, Friendly and knowledgeable installers and the price has actually been cheaper than any other competitor.
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Customer review & rating for:
arcus Treppen GmbH
10/11/2021Jens A.
arcus Treppen GmbH Comment from arcus Treppen GmbH:
Thank you for the feedback!
5.00 out of 5
Excellent
Recommendation
In our project, an existing staircase was removed, replaced with construction stairs, and after some time a new staircase was installed.

We are very satisfied with the staircase removal, the craftsmen have done great, careful work and left a clean "construction site".

During the installation was a different team, which also left a very professional impression. The craftsmen have done great, impressive work. Especially the individual adaptation to the circumstances and thinking along have impressed us positively.

On the whole, we are very satisfied with the result.

Many thanks for the implementation and all the best.
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Customer review & rating for:
arcus Treppen GmbH
09/10/2021Johann T.
arcus Treppen GmbH Comment from arcus Treppen GmbH:
Thank you for the great praise and continue to enjoy your new staircase!
5.00 out of 5
Excellent
Recommendation
Very friendly and reliable assembly staff!
The smallest complaint was fixed IMMEDIATELY.
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Customer review & rating for:
arcus Treppen GmbH
22/09/2021H. u. U. K.
arcus Treppen GmbH Comment from arcus Treppen GmbH:
Thank you very much for the great review. We are glad that you were satisfied with us and wish you continued enjoyment with the new staircase!
5.00 out of 5
Excellent
Recommendation
Beautiful wooden stairs at a reasonable price. Very good advice and timely planning and completion. We are completely satisfied and everyone admires our stairs.
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Customer review & rating for:
arcus Treppen GmbH
31/08/2021Fam. O.
arcus Treppen GmbH Comment from arcus Treppen GmbH:
Thank you for the great review! We are pleased that you are satisfied with your new staircase and wish you continued enjoyment with it!
4.83 out of 5
Excellent
Recommendation
On the whole, very good work. Small misunderstanding in the appointment this was but promptly clarified and rectified. Professional perfect implementation just become super :)
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Customer review & rating for:
arcus Treppen GmbH
18/08/2021D.
arcus Treppen GmbH Comment from arcus Treppen GmbH:
Thank you for the review and again sorry for the misunderstanding in the appointment! Continue to enjoy your new staircase!
5.00 out of 5
Excellent
Recommendation
Dear team,
every employee did a professional job!
It does not get better than this!!!
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Customer review & rating for:
arcus Treppen GmbH
03/08/2021K.
arcus Treppen GmbH Comment from arcus Treppen GmbH:
Thanks for the great review!
5.00 out of 5
Excellent
Recommendation
We would like to thank you very much for the excellent work! Uncomplicated, on time, friendly and reliable in all respects! Genuine GERMAN workmanship! We are thrilled and will gladly recommend you!
Best regards from Kierspe
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Customer review & rating for:
arcus Treppen GmbH
13/07/2021Anonymously
arcus Treppen GmbH Comment from arcus Treppen GmbH:
Thanks for the great feedback and continue to enjoy your new staircase!
5.00 out of 5
Excellent
Recommendation
Everything went great from the consultation to the installation and completion ,we are very happy about our new stair treads.
Thank you and best regards
Show original
Customer review & rating for:
arcus Treppen GmbH
07/07/2021Anonymously
arcus Treppen GmbH Comment from arcus Treppen GmbH:
Thanks for the great review and continue to enjoy your new stairs!
4.75 out of 5
Excellent
Recommendation
Good advice!
The whole process from ordering to installation went perfectly. Super staircase !
Again and again. Is also after all the third Arcus staircase in the family circle.
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Customer review & rating for:
arcus Treppen GmbH
01/07/2021Anonymously
arcus Treppen GmbH Comment from arcus Treppen GmbH:
Thank you for the great review. We are pleased that you are satisfied with our services and wish you continued enjoyment with the new staircase!
5.00 out of 5
Excellent
Recommendation
After many cancellations or no return call, I was very surprised when finally a friendly voice listened to the solution proposals. Deadlines were met and until the successful installation, Arcus and all involved remain very positive in my memory. Many thanks
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Customer review & rating for:
arcus Treppen GmbH
30/06/2021Juliane B.
arcus Treppen GmbH Comment from arcus Treppen GmbH:
We are happy about that! Thank you for the great praise. Continue to enjoy the new staircase!
5.00 out of 5
Excellent
Recommendation
From the consultation to the installation of the stairs am fully satisfied.
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Customer review & rating for:
arcus Treppen GmbH
10/05/2021Marcus G.
arcus Treppen GmbH Comment from arcus Treppen GmbH:
We are pleased! Thank you for your feedback!
5.00 out of 5
Excellent
Recommendation
We are very satisfied with the stairs. In advance we could come at very short notice for a sampling and the advice was very good. The assembly also went without problems. The freshly wallpapered wall has not taken any damage.
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Customer review & rating for:
arcus Treppen GmbH
06/05/2021S.
arcus Treppen GmbH Comment from arcus Treppen GmbH:
Thanks for the great review!
5.00 out of 5
Excellent
Recommendation
Absolutely! We were served from A-Z. Best & friendly advice, best & professional support & best satisfied with a staircase installed on time & on schedule, which is now already a highlight of our house - at an extremely fair price!
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Customer review & rating for:
arcus Treppen GmbH
08/04/2021Matthias B.
arcus Treppen GmbH Comment from arcus Treppen GmbH:
Thank you for the positive feedback!
5.00 out of 5
Excellent
Recommendation
Everything went perfectly, friendly and competent throughout!
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Customer review & rating for:
arcus Treppen GmbH
16/03/2021Anonymously
arcus Treppen GmbH Comment from arcus Treppen GmbH:
Thank you for the great praise!
4.50 out of 5
Excellent
Recommendation
From the consultation to the execution everything top. The employees are very friendly and eager to explain and implement everything to your satisfaction. The only small defect is that the complete staircase is delivered complete on the first day of installation. You can then no longer move in your own house.
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Customer review & rating for:
arcus Treppen GmbH
15/03/2021Kai G.
arcus Treppen GmbH Comment from arcus Treppen GmbH:
Thank you for the feedback!
5.00 out of 5
Excellent
Recommendation
Excellent advice, optimal punctuality in appointments, extremely careful work on site.
Definitely and without any qualification to recommend!
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Customer review & rating for:
arcus Treppen GmbH
27/01/2021Christoph M.
arcus Treppen GmbH Comment from arcus Treppen GmbH:
Thanks for the great feedback!
43 Reviews from
5 other sources
4.72 out of 5
Excellent
5.00 out of 5
Excellent
1 review on Facebook
 
02/08/2018
4.90 out of 5
Excellent
27 reviews on Google Maps
 
11/05/2022
4.50 out of 5
Excellent
6 reviews on Google Maps
 
13/01/2021
4.30 out of 5
Good
6 reviews on Facebook
 
17/05/2018
4.30 out of 5
Good
3 reviews on Google Maps
 
14/12/2021
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All reviews and experiences about arcus Treppen GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 25/05/2018  |  Last update: 15/06/2022   |  Report profile

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