Getright24

Digital. Right. Simple.

Getright24
4.38 out of 5
Good
298 Reviews
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Contact information

Getright24
Elsa-Brändström-Weg 8
14089 Berlin
Germany

Contact person
Jana Müller

Opening hours

Tuesday open all day

Websites & Profiles

96% Recommended
5 stars 73
4 stars 14
2 stars 0
1 star 1
Quality
Value
Services
Realisation
Consulting
Customer service
Excellent (4.72)
Cost-performance ratio
Excellent (4.61)
Top competencies

Customer loyalty

4.75 out of 5
8 Reviews

Professionalism

4.71 out of 5
7 Reviews

Efficiency

4.43 out of 5
7 Reviews

89 Reviews on ProvenExpert.com

4.76 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
I entered my gym data and automatically received updates on the case. After the case was decided after 7 months in court I got my contributions back and also on a demand was answered promptly. On the weekend, however, no one had responded, but on Monday directly.
I am very satisfied and had neither costs nor stress.
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Customer review & rating for:
Getright24 - Digital. Recht. Einfach.
14/03/2022B.
1.00 out of 5
Poor
No more feedback. I feel deceived. It was about account management fees. The last time I received feedback was 3 months ago. Since then nothing, nothing at all. In the last few weeks I have written several emails with no response. Best to stay away, something seems to be wrong there. Case#2030 Justin Jeffries
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Customer review & rating for:
Getright24 - Digital. Recht. Einfach.
03/03/2022Justin J.
Getright24 Comment from Getright24:
Hello Justin Jeffries,

Thank you for your feedback. However, it is not entirely true, the last time you received a response from us was on March 3, and you did not respond to that either. As explained, when the process is ongoing, we also cannot give you new updates. This is out of our hands, so the rating is really very very unfair.

Best regards
Your Getright24 Team
4.00 out of 5
Good
Recommendation
Basically good, only when it comes to the refund suddenly no more feedback.
I don't think that's so good.
Show original
Customer review & rating for:
Getright24 - Digital. Recht. Einfach.
01/03/2022B.
Getright24 Comment from Getright24:
This should not be the case! Please contact our customer service again as soon as possible. We are already legally obliged to pay out funds IMMEDIATELY. Sometimes, however, there are delays, for example, when we have a promise of payment to the point that we actually receive the payment itself. The same is true in court proceedings. Even after a judgment is won, it sometimes takes weeks until the money is with us.
3.00 out of 5
Average
We called getright in July 2020 to get the money back for a flight booking from RyanAir. From the beginning, there was hardly any communication from getright about the process. Only upon request information came, but also only to a small extent. Then I heard nothing at all from getright for a very long time (9 months). Although the pause is probably due to the long waiting times at court, unfortunately no information comes from getright, so that the impression arises that the matter is not advanced. We have now waited a year and did not know what is the state of the thing.

There needs to be better and more proactive communication from getright. We were not satisfied with the performance. getright offered us a termination on a goodwill basis, which we accepted.
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Customer review & rating for:
Getright24 - Digital. Recht. Einfach.
07/07/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Contacted Getright after my gym wouldn't pay. Got a payout from Getright right away.
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Customer review & rating for:
Getright24 - Digital. Recht. Einfach.
13/06/2021Anonymously
5.00 out of 5
Excellent
Recommendation
I had a "Corona flight" case with Lufthansa. Documents uploaded. Within 3 weeks I had the confirmation and the money was then transferred. The commission level of about 15% is absolutely justified.
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Customer review & rating for:
Getright24 - Digital. Recht. Einfach.
10/06/2021Martin T.
4.50 out of 5
Excellent
Recommendation
As a result, everything worked great. The instant payout took longer than 48h, but it came and I got the fees back from the gym in 5 days. Super
Show original
Customer review & rating for:
Getright24 - Digital. Recht. Einfach.
07/06/2021Janina K.
5.00 out of 5
Excellent
Recommendation
After 7 months of waiting unsuccessfully for the promised refund from the tour operator, I called Getright, provided the necessary documents and asked for processing. The process was completed to my complete satisfaction, the amount paid minus the 14% commission has now been credited to my account. The communication was goal-oriented, friendly and courteous. Should a problem of a similar nature arise again in the future, I will certainly call in HELLOGETRIGHT again.
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Customer review & rating for:
Getright24 - Digital. Recht. Einfach.
18/05/2021Ulrich R.
5.00 out of 5
Excellent
Recommendation
The whole process was stress-free and competent. Without the support of Getright we would
never have had success.
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Customer review & rating for:
Getright24 - Digital. Recht. Einfach.
05/02/2021U.
5.00 out of 5
Excellent
Recommendation
Hello,

Very briefly about my story:
1. flight FRA-Chicago-FRA in June 2020. my flight was not rejected.
2. there is a 2 week COVID quarantine in USA. My congress was rejected and I have only one option: put a week in hotel.
3. lufthansa tells me: "it is not our problem, you have tickets and can fly".
4. i had no chance without getright to get my money back.

Getright did it.
Thank you!
Show original
Customer review & rating for:
Getright24 - Digital. Recht. Einfach.
11/01/2021V.
5.00 out of 5
Excellent
Recommendation
Great performance. I am very satisfied with you. Alone I would have had no chance against the airline. I will or have already recommended you. The customer is also happy.
Show original
Customer review & rating for:
Getright24 - Digital. Recht. Einfach.
14/11/2020M.
5.00 out of 5
Excellent
Recommendation
super easy submission, fast and nice customer contact, fast payout, super recommend and gladly again :)
Show original
Customer review & rating for:
Getright24 - Digital. Recht. Einfach.
29/09/2020B.
4.75 out of 5
Excellent
Recommendation
The settlement of your invoice for your efforts cost the same amount as your claim with payment slip. Otherwise everything went over very well and successfully. Thank you very much.
Kind regards and continued success.
Jürg Feller, CH-8634 Hombrechtikon, Switzerland
Show original
Customer review & rating for:
Getright24 - Digital. Recht. Einfach.
12/09/2020J.
5.00 out of 5
Excellent
Recommendation
The email response takes a few days but that is not a problem otherwise everything is great
Show original
Customer review & rating for:
Getright24 - Digital. Recht. Einfach.
07/09/2020Manfred S.
5.00 out of 5
Excellent
Recommendation
Everything worked great and fast despite Corona. I haeb not expected that it runs so smoothly and that it is so cheap. It was really smooth!
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Customer review & rating for:
Getright24 - Digital. Recht. Einfach.
06/09/2020G.
5.00 out of 5
Excellent
Recommendation
Brought me the breakthrough against Condor.
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Customer review & rating for:
Getright24 - Digital. Recht. Einfach.
06/09/2020H.
5.00 out of 5
Excellent
Recommendation
Processing has worked out great.
Show original
Customer review & rating for:
Getright24 - Digital. Recht. Einfach.
03/08/2020U.
5.00 out of 5
Excellent
Recommendation
Due to the corona pandemic, my trip around the world could not take place. As a student, one is not so liquid financially, so the possibility of commission payment was just right in my case. I was helped professionally and quickly. They were very courteous, gave good advice and were able to successfully process my request. I can only recommend it to everyone!
Show original
Customer review & rating for:
Getright24 - Digital. Recht. Einfach.
28/07/2020M.
5.00 out of 5
Excellent
Recommendation
Super, fast and uncomplicated communication, after 14 days my refund was in the account!
Show original
Customer review & rating for:
Getright24 - Digital. Recht. Einfach.
26/07/2020Sven K.
5.00 out of 5
Excellent
Recommendation
Best service!
Show original
Customer review & rating for:
Getright24 - Digital. Recht. Einfach.
21/07/2020David H.
209 Reviews from
3 other sources
4.22 out of 5
Good
5.00 out of 5
Excellent
5 reviews on Facebook
 
05/11/2019
4.20 out of 5
Good
102 reviews on Trustpilot
 
26/06/2022
4.20 out of 5
Good
102 reviews on Trustpilot
 
26/06/2022
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All reviews and experiences about Getright24 are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/12/2018  |  Last update: 05/07/2022   |  Report profile

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