Lapp GmbH & Co KG

digital printing systems, managed print services, document management, software, Xerox

Lapp GmbH & Co KG
75 Reviews i
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out of 76 reviews
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We are a Xerox contract partner with a comprehensive service portfolio covering all aspects of printing, scanning, copying and office communication in the B2B sector. We offer solutions in all areas of document processing, from compact and...
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Lapp GmbH & Co KG
Berta-Ottenstein-Str. 10
79106 Freiburg
Germany
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Review from 09/06/2026  
5.00 out of 5
Excellent
Recommendation
Sales relationship
Quality of Products and/or Solutions
Service Quality
Overall
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Top competencies

Reliability

5.00 out of 5
2 Reviews

Product satisfaction

5.00 out of 5
1 Reviews

Agreements

5.00 out of 5
1 Reviews

29 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
With personalized service
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Customer review & rating for:
Lapp GmbH & Co KG // Kundenzufriedenheit XGH
09/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
We received very friendly, thorough, and expert advice from Ms. Hartmann at Lapp. We often had to put her off because the decision-making process wasn’t exactly easy, but she was always very patient and understanding.
Reliable delivery and setup of the new printer.
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Customer review & rating for:
Lapp GmbH & Co KG // Kundenzufriedenheit XGH
01/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
I leased a new "AltaLink" multifunction printer with a finisher and am very happy with it.
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Customer review & rating for:
Lapp GmbH & Co KG // Kundenzufriedenheit XGH
18/03/2026Andreas H.
5.00 out of 5
Excellent
Recommendation
We would like to thank you for the good setup and the smooth change of the printer.
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Customer review & rating for:
Lapp GmbH & Co KG // Kundenzufriedenheit XGH
16/12/2025Viktor D.
5.00 out of 5
Excellent
Recommendation
We work with Lapp GmbH and the communication is always very pleasant and solution-oriented!
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Customer review & rating for:
Support Zufriedenheitsabfrage
15/12/2025Andreas B.
5.00 out of 5
Excellent
Recommendation
I have appreciated their reliability and expertise for years. Very professional and also wonderfully friendly.
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Customer review & rating for:
Lapp GmbH & Co KG // Kundenzufriedenheit XGH
04/09/2025D.
5.00 out of 5
Excellent
Recommendation
Friendly and competent advice, good assistance with problems. TOP
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Customer review & rating for:
Lapp GmbH & Co KG // Kundenzufriedenheit XGH
03/09/2025Manuela W.
4.75 out of 5
Excellent
Recommendation
I am very satisfied with the personal and uncomplicated customer advice/customer service.
If I have any questions, I get an immediate answer or feedback, great team! Thank you for that.
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Customer review & rating for:
Lapp GmbH & Co KG // Kundenzufriedenheit XFT
28/08/2025Anonymously
4.00 out of 5
Good
Recommendation
Unfortunately, the technician was in the office during the lunch break. It was not possible to speak to him directly. Everything is now working again, so we think he did a good job. But this scheduling with consideration of availability could be improved from our side. He was on site within 1.5 days. That is positive.
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Customer review & rating for:
Support Zufriedenheitsabfrage
15/08/2025Steuerkanzlei Philipp und B.
4.63 out of 5
Excellent
Recommendation
Mr. Feder is also available after the sale to provide advice and assistance and to help with problems.
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Customer review & rating for:
Lapp GmbH & Co KG // Kundenzufriedenheit XTF
25/06/2025Anonymously
4.88 out of 5
Excellent
Recommendation
We have been looked after by Lapp and Mr. Feder for over 17 years now.
The whole Lapp team is helpful, friendly and very competent.
We are in good and safe hands here.
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Customer review & rating for:
Lapp GmbH & Co KG // Kundenzufriedenheit XTF
25/06/2025Vatter Bildungszentrum GmbH (Michael F.
4.88 out of 5
Excellent
Recommendation
Very friendly support and fast help
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Customer review & rating for:
Support Zufriedenheitsabfrage
04/06/2025Karin D.
4.75 out of 5
Excellent
Recommendation
Rating for:
Lapp GmbH & Co KG // Kundenzufriedenheit XGH
01/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
Lapp GmbH & Co KG // Kundenzufriedenheit XGH
12/03/2026Anonymously
4.50 out of 5
Excellent
Recommendation
Rating for:
Lapp GmbH & Co KG // Kundenzufriedenheit XGH
26/01/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
Lapp GmbH & Co KG // Kundenzufriedenheit XGH
08/01/2026Rainer V.
4.63 out of 5
Excellent
Recommendation
Rating for:
Lapp GmbH & Co KG // Kundenzufriedenheit XGH
07/01/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
Support Zufriedenheitsabfrage
17/12/2025Anonymously
4.67 out of 5
Excellent
Recommendation
Rating for:
Lapp GmbH & Co KG // Kundenzufriedenheit XGH
16/12/2025Jürgen T.
5.00 out of 5
Excellent
Recommendation
Rating for:
Lapp GmbH & Co KG // Kundenzufriedenheit XGH
09/12/2025Anonymously
46 Reviews from
1 other source
4.50 out of 5
Excellent
4.50 out of 5
Excellent
46 reviews on Google Maps
 
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* All reviews and experiences about Lapp GmbH & Co KG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 06/07/2023  |  Last update: 11/07/2026   |  Report profile

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