Vock & Liebhart GmbH was founded as a consulting and service company for customer service organizations by Herbert Vock in 1989. The Austrian family business is successfully managed by Alexander Liebhart in the 2nd generation.
Our passion is to... support customer service organizations and their employees with practical tools to become even more successful in customer service.
Through our many years of experience and customized services, we actively contribute to customer and employee satisfaction.
The ProvenExpert Quality Seal is awarded to service providers who have received at least 10 customer reviews with a recommendation rate of 90% or higher.
Instructive and interesting! He involves his trainees throughout and shows them actively how they can deal better with certain situations and can be a benefit for themselves and the company
Alex's very friendly, relaxed manner made the hours fly by. I was able to take away some very valuable tips for my day-to-day work and will try to put them into practice.
I went to the training without any great expectations.
And it was true, and I am still enthusiastic about how many topics from everyday life were addressed.
I picked up a few tools that make it easier for me to deal with customers and everyday life.
Alex designs the communication module in a very practical way and conveys solutions for everyday problems in customer service in an understandable way. ---> 5 stars
Very entertaining, relaxed atmosphere, entertaining - even experienced customer service technicians will find something new to bring to their daily work
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Profile active since 23/02/2018 | Last update: 17/11/2025
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