MIKO Reservations GmbH

 

Contact information
30 Years | Hotel Service | Trade Fairs | Events

Contact information

MIKO Reservations GmbH
Edith-Fürst-Str. 36-38
40219 Düsseldorf
Germany

Websites

100% Recommended
5 stars 16
3 stars 0
2 stars 0
1 star 0
Customer service
Excellent (5.00)

The reviews published on ProvenExpert indicate that reviewers consistently highlight a positive customer service experience with MIKO Reservations GmbH. They express satisfaction with the customer support received, noting that it is effective and responsive. Additionally, feedback reflects strong team engagement, contributing to a favorable overall impression of their interaction with the company.

17 Reviews on ProvenExpert.com

4.96 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
We’ve been booking hotel rooms for our employees and customers through MIKO for many years, and Ms. Veronika Hohmann always provides us with excellent service.
Ms. Hohmann responds to our requests and requirements very reliably and always tries to provide us with several suitable options. Everything also runs quickly, smoothly, and flawlessly when it comes to processing payments or issuing refunds.
We are very satisfied with MIKO’s service and, in particular, with the support provided by Ms. Hohmann, and we will, of course, make our next hotel reservations through MIKO as well.
Thank you very much for the great and reliable support!
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Customer review & rating for:
MIKO Reservations
29/09/2026Frank Fassnacht - WAFIOS do Brasil
5.00 out of 5
Excellent
Recommendation
The service, the contact person, the friendliness—all in all, a great collaboration
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Customer review & rating for:
MIKO Reservations
28/09/2026Frau Wörle
5.00 out of 5
Excellent
Recommendation
Great customer support
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Customer review & rating for:
MIKO Reservations
25/09/2026Herr Sampels
5.00 out of 5
Excellent
Recommendation
We have been working with Miko Reservation for the past 3,5 years and have always been satisfied. I am working with Svenja and she gives a first class customer service. Proactive and handles last minute changes and wishes fantastic and professional.
Customer review & rating for:
MIKO Reservations (e)
25/09/2026Kata
5.00 out of 5
Excellent
Recommendation
Highly recommended!
The team provided us with active support in managing participants (employee inquiries, email mailings, hotel room allocation management).
Employee inquiries were answered promptly and professionally. They handled related tasks independently after a brief briefing. It couldn’t have been any less stressful for me. What a huge help! The room block management was handled with the utmost professionalism. Here, too, you can really tell they’re specialists with years of experience.
As for me: I’d definitely use them again!
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Customer review & rating for:
MIKO Reservations
24/09/2026C. Altmann
5.00 out of 5
Excellent
Recommendation
Highly qualified, professional, and approachable staff. They always provide tailored solutions, and their proposals are excellent. The selection of hotels is carried out with great care and thoroughly verified.
Customer review & rating for:
MIKO Reservations (e)
07/07/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Working with Silke Arends has been an absolute pleasure. She consistently goes above and beyond to support her customers, always responding quickly, proactively finding solutions, and paying close attention to every detail. Whether handling last-minute changes, coordinating directly with hotels, or resolving unexpected issues, she approaches everything with professionalism, efficiency, and genuine care. Her dedication, reliability, and customer-focused mindset made a significant difference throughout our projects, and I truly appreciated her outstanding support. Thank you, Silke, for always making things easier and for being such a wonderful partner to work with.
Customer review & rating for:
MIKO Reservations (e)
07/07/2026Jui Mendonca
5.00 out of 5
Excellent
Recommendation
Excellent communication and quick, precise responses from the person who usually assists me [Svenja Kluge]. Great work not only during the search and booking process—I’ve always received excellent support for modifications or changes as well. She’s fantastic when difficulties or unexpected issues arise; I’ve always received a quick response and timely solutions to every problem.
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Customer review & rating for:
MIKO Reservations (e)
22/06/2026Anonymously
4.40 out of 5
Good
Recommendation
Great team, very dedicated.
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Customer review & rating for:
MIKO Reservations
10/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Best service, very professional, friendly and reliable team. Hotel recommendations very appropriate, up-to-date and with honest reviews.
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Customer review & rating for:
MIKO Reservations (e)
12/05/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Many thanks for the excellent advice in selecting a conference hotel for the management meeting of an important client. The very competent personal support on all topics was extremely helpful and the event was a great success. I will definitely work with MIKO Reservations again and can recommend this great, professional team without reservation.
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Customer review & rating for:
MIKO Reservations
28/10/2025Babette Woldt, TROVA Personal- und Managementberatung
MIKO Reservations GmbH Comment from MIKO Reservations GmbH :
Dear Mrs. Woldt,
Thank you very much for your kind words. We very much enjoyed working with you.
Best regards
T. Julius
5.00 out of 5
Excellent
Recommendation
Rating for:
MIKO Reservations (e)
07/07/2026Stella
5.00 out of 5
Excellent
Recommendation
Rating for:
MIKO Reservations (e)
06/07/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
MIKO Reservations (e)
02/07/2026Rob
5.00 out of 5
Excellent
Recommendation
Rating for:
MIKO Reservations (e)
09/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
MIKO Reservations (e)
03/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
MIKO Reservations (e)
07/05/2026Anonymously
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All reviews and experiences about MIKO Reservations GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 25/07/2025  |  Last update: 30/09/2026   |  Report profile

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