pro Hotel EDV Systeme

Hotel software

Contact information
We set up hotel software and cash registers according to your needs, keeping your processes in mind.

Contact information

pro Hotel EDV Systeme
Wasastraße 14
01219 Dresden
Germany
Directions

Contact person
Julian Zech

100% Recommended
5 stars 33
3 stars 0
2 stars 0
1 star 0
Customer service
Excellent (4.78)
Cost-performance ratio
Good (4.11)
Top competencies

Communication

4.81 out of 5
16 Reviews

Customer loyalty

4.93 out of 5
15 Reviews

Customer support

4.93 out of 5
15 Reviews

39 Reviews on ProvenExpert.com

4.79 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
As always, a very professional implementation and support for the integration of new software. Many thanks for the excellent cooperation.
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Customer review & rating for:
Projekt
13/02/2024Robert R.
4.78 out of 5
Excellent
Recommendation
Particular satisfaction: the work on the project on site; planning of the project and structure in the implementation
Recommendation: Experience, understanding of the content of the entire process and competence in training and implementation
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Customer review & rating for:
Projekt
14/12/2023Anonymously
5.00 out of 5
Excellent
Recommendation
The commitment and speed of problem solving is phenomenal from Mr. Berge.
I can warmly recommend him as a supporter.

LG
Marcus Wieck
MyTime mgt. AG
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Customer review & rating for:
Projekt
12/01/2022Marcus W.
5.00 out of 5
Excellent
Recommendation
We are very satisfied with the work of pro Hotel EDV Systeme. All requests that pro Hotel can solve are handled in a good time frame.
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Customer review & rating for:
Projekt
10/01/2022Rene Wisgickl - Projektleiter Badegärten E.
5.00 out of 5
Excellent
Recommendation
Before, during and after the installation, the customer support was excellent. Questions and requests were dealt with immediately at all times. Individual advice and implementation were a sign of service orientation and customer proximity. Gladly again at any time.
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Customer review & rating for:
Projekt
14/02/2020Ingo R.
4.60 out of 5
Excellent
Recommendation
Competent advice and good implementation! Fits everything!
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Customer review & rating for:
Projekt
11/10/2019Anonymously
5.00 out of 5
Excellent
Recommendation
Very professional, easy to contact, short response times, good cooperation in solving problems.
Matthias Netzker
Owner company DATASCRIPT
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Customer review & rating for:
Projekt
10/04/2019N.
5.00 out of 5
Excellent
Recommendation
About the fast and uncomplicated handling of the project
"Implementation of Revinate into our PMS system".
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Customer review & rating for:
Projekt
18/02/2019Michael B.
5.00 out of 5
Excellent
Recommendation
Thank you very much for the good support and the implementation of the project. A friendly and competent team and a good cooperation.
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Customer review & rating for:
Projekt
09/11/2018Seepark A.
4.58 out of 5
Excellent
Recommendation
We very much appreciate the fact that a lot of emphasis is still placed on personal contact and that many issues are discussed and resolved in conversation. The accessibility is top.
A lively company that does not sink into the anonymity of digitization....
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Customer review & rating for:
Projekt
28/02/2018Ulrike H. - GDW GmbH
4.80 out of 5
Excellent
Recommendation
I can only recommend the entire team. All employees are very competent and are also very quick to help us in the event of faults. This is an important factor in a 24-hour operation. The team is also open to new challenges. Together with us, they develop solutions that are practicable for us as customers and, above all, can be implemented in practice. Keep up the good work!
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Customer review & rating for:
Projekt
14/12/2017Anonymously
5.00 out of 5
Excellent
Recommendation
Very competent consulting and fast processing of the projects. We can recommend pro Hotel EDV Systeme as a competent partner in any case.
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Customer review & rating for:
Projekt
23/06/2017AnonymouslyTRIXI Park GmbH
4.52 out of 5
Excellent
Recommendation
For us as a pension with 18 rooms, ProtelAir is the first hotel system. It was important to us that the program is logically operable even with our manageable number of rooms, is always and from everywhere accessible and above all creates a relief for us in the daily processes. For this purpose, a quite individual setup of the system was a great advantage! Of course, we had to get used to the system and not everything worked as we had known it before; but thanks to the very good, personal training and the always available support, we learned how to use the ProtelAir in just a few days. If problems should still arise, they are usually taken care of immediately and everything is communicated well with us.
During the implementation of the project, our individual wishes for the program were always taken into account and good solutions were found for them. If something was not 100% feasible, we found good compromises together.
ProtelAir is certainly not the cheapest product on the market ;) But compared to the services and especially the good training and the free support as well as the possibilities of individual implementation, it is already worth it after a few days! :)
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Customer review & rating for:
Projekt
19/05/2017Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
Projekt
22/02/2024Mathias T.
3.90 out of 5
Good
Recommendation
Rating for:
Projekt
05/01/2024Thomas W.
5.00 out of 5
Excellent
Recommendation
Rating for:
Projekt
06/12/2023Berghotel Oberhof G.
4.55 out of 5
Excellent
Recommendation
Rating for:
Projekt
18/02/2022Anonymously
4.70 out of 5
Excellent
Recommendation
Rating for:
Projekt
11/01/2022T.
5.00 out of 5
Excellent
Recommendation
Rating for:
Projekt
03/01/2022Sandy P.
5.00 out of 5
Excellent
Recommendation
Rating for:
Projekt
26/04/2021Sachsenbaude I O.
9 Reviews from
1 other source
5.00 out of 5
Excellent
5.00 out of 5
Excellent
9 reviews on Google Maps
 
01/02/2024
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All reviews and experiences about pro Hotel EDV Systeme are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 28/04/2017  |  Last update: 22/02/2024   |  Report profile

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