REISESERVICE Henkel

Professional travel advice with heart

REISESERVICE Henkel
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out of 477 reviews
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With heart and passion, we offer you professional travel advice that will make your experience unforgettable. Since opening in August 1998, several thousand satisfied customers have already placed their trust in us. We specialize in planning your...
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REISESERVICE Henkel
Markt 26
04626 Schmölln
Germany
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Review from 31/10/2025  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Consulting
Show rating
Top competencies

Customer loyalty

4.88 out of 5
51 Reviews

Professionalism

4.76 out of 5
51 Reviews

Customer focus

4.89 out of 5
46 Reviews

437 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Rundum positiv
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
31/10/2025Anonymously
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Vielen Dank für Ihr tolles Feedback! Es freut uns zu hören, dass Sie rundum positiv gestimmt sind.
Wir schätzen Ihre Empfehlung sehr und freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.
5.00 out of 5
Excellent
Recommendation
Very good preliminary advice, with useful details about the vacation on site :-)
Many thanks
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
20/09/2025Jens B.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Many THANKS dear family B.
We are already looking forward to seeing what you decide on :-)
Your Team Henkel
5.00 out of 5
Excellent
Recommendation
With the detailed information and advice of Mrs. O. Hildebrandt.
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
09/09/2025Constanze B.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Thank you very much, Constanze B., for your positive feedback. We are pleased to hear that you are satisfied with the detailed information and advice provided by Ms. O. Hildebrandt. Your feedback is important to us and helps us to continue to improve our service. We hope to welcome you again in the future.
5.00 out of 5
Excellent
Recommendation
Ms. Henkel and her colleagues at the travel agency always provide friendly advice. I would recommend anyone to book a trip with this travel agency.
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
03/09/2025Manfred Walter Richard F.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
We are very pleased Mr. F. that you are so satisfied with us.
Thank you for your feedback.
Your REISESERVICE Henkel
5.00 out of 5
Excellent
Recommendation
everything is fine - we feel very well advised!
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
31/08/2025Tina B.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
That makes us very happy, dear Ms. Tina :-)
That's how it can and should be.
Until the next travel planning with us at
REISESERVICE Henkel
5.00 out of 5
Excellent
Recommendation
Is always available for all problems and concerns and always looks for and finds a solution.
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
30/08/2025Reinhard Harri J.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Thank you for your great review, Reinhard Harri J.! We are like a good superhero - always available and ready to solve your problems, no matter what time! If we had a bat signal lamp, we would turn it on every night! Your support means a lot to us and we look forward to continuing to help you! 🦸‍♂️✨ and send you off into the wide world happy to travel.
Your REISESERVICE Henkel
5.00 out of 5
Excellent
Recommendation
Very friendly and courteous service
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
28/08/2025Gabriele Gunda N.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
We are very pleased, dear Mrs. N., that you feel that way :-)
See you soon at REISESERVICE Henkel
5.00 out of 5
Excellent
Recommendation
Always competent, friendly and reliable.
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
28/08/2025Werner August Willi S.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Dear Sch. family
We are very happy to see you "again and again" - and we would love to see you too!
See you soon at our travel agency.
Your Team Henkel
5.00 out of 5
Excellent
Recommendation
Good advice 👍
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
28/08/2025Anonymously
REISESERVICE Henkel Comment from REISESERVICE Henkel:
That makes us particularly happy for new customers :-)
Thank you for your feedback. And we look forward to seeing you on your next trip.
Your Team Henkel
5.00 out of 5
Excellent
Recommendation
Processing of our cancellation of the travel booking (non-utilization of an alternative offer) without any objections
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
28/08/2025Anonymously
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Thank you very much for your feedback! We're very pleased to hear that the processing of your cancellation went smoothly. We are always here to make sure our customers receive the best service. If you are planning a trip again in the future or have any questions, please don't hesitate to contact us! We would be happy to help you again. 😊
Your Team Henkel
5.00 out of 5
Excellent
Recommendation
Very friendly, competent and helpful. All previous questions were dealt with and answered quickly.
I can only recommend this travel agency.
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
28/08/2025Anonymously
REISESERVICE Henkel Comment from REISESERVICE Henkel:
We are very pleased that you are happy to recommend us :-) and look forward to planning your next trip with you.
Your REISESERVICE Henkel
5.00 out of 5
Excellent
Recommendation
Always a friendly and competent contact.
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
28/08/2025H.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Thank you Mrs. H. for your kind assessment.
Your Team Henkel
5.00 out of 5
Excellent
Recommendation
Very satisfied for 20 years.
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
27/08/2025Anonymously
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Thank you very much for your great feedback! Having satisfied customers for 20 years is like storing a good wine - the older the better! We are delighted that we have been able to put a smile on your face for so long. Your trust in us means the world and we hope to be at your side for the next 20 years too! Cheers to many more wonderful years! 🍷✨ says Team Henkel
5.00 out of 5
Excellent
Recommendation
Pleasant atmosphere, good advice, also individual, spontaneous, reliable, responsive to customers and still give the customer comprehensive advice in all areas.
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
27/08/2025Heike G.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Dear Mrs. Greese
such a nice compliment lets us start the travel advice day cheerfully!
Many THANKS for that
Your REISESERVICE Henkel
5.00 out of 5
Excellent
Recommendation
Years of good work together.
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
27/08/2025Anonymously
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Dear Mr. B.
wonderful - that's how it should be and it spurs us on!
Thank you, says Team Henkel
4.50 out of 5
Excellent
Recommendation
Good advice, comprehensive travel program, more about this after the trip
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
27/08/2025Dagmar Alice M.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Thank you dear Mrs. Mutz for your review.
We look forward to hearing what you have to say :-)
5.00 out of 5
Excellent
Recommendation
Hassle-free sending of a gift voucher
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
27/08/2025Astrid W.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Dear Astrid W.,
Thank you very much for your wonderful review! We are delighted that sending your gift voucher was so easy - almost as if we had hired a magician! 🎩✨
We can do much more: put together magical trips and book them for you
Your REISESERVICE Henkel
5.00 out of 5
Excellent
Recommendation
I was extremely satisfied with the advice, every question was answered and they were very friendly and courteous. Any time again and I would definitely recommend. Thank you very much.
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
27/08/2025Doreen R.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Dear Ms. Rossbach
THANK YOU very much for your great assessment. It makes our travel hearts swell :-) and we are already looking forward to our next trip together.
Your REISESERVICE Henkel
5.00 out of 5
Excellent
Recommendation
Thermin at short notice, friendly and very good advice, professional answers to our questions
Explanation of the cruise, always happy to return
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
27/08/2025Horst Karl S.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Dear Family S.
It sounds like we not only found you an appointment at short notice, but also sparked a little bit of cruise anticipation. If we ever win a prize for the most heartfelt advice, we'll name you as our VIP sponsor! 🏆

We look forward to welcoming you on board again soon :-)
THANK YOU says Team Henkel
Your team
5.00 out of 5
Excellent
Recommendation
Thank you very much for the friendly and competent advice, we will be happy to return every year. Best regards Fam. Falk
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
26/05/2025E. F.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Thank you very much, dear Falk family. That gives me new strength :-)
39 Reviews from
2 other sources
4.80 out of 5
Excellent
5.00 out of 5
Excellent
9 reviews on Facebook
 
27/07/2025
4.74 out of 5
Excellent
30 reviews on Google Maps
 
14/11/2025
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* All reviews and experiences about REISESERVICE Henkel are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 18/06/2020  |  Last update: 24/11/2025   |  Report profile

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