REISESERVICE Henkel

Professional travel advice with heart

REISESERVICE Henkel

TOP SERVICE PROVIDER 2026
TOP RECOMMENDATION 2026
4.86 out of 5
Excellent
541 Reviews
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With heart and passion, we offer you professional travel advice that will make your experience unforgettable. Since opening in August 1998, several thousand satisfied customers have already placed their trust in us. We specialize in planning your...
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REISESERVICE Henkel
Markt 26
04626 Schmölln
Germany
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Opening hours

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99% Recommended
5 stars 447
4 stars 48
1 star 0
Quality
Value
Services
Performance
Consulting
Customer service
Excellent (4.91)
Cost-performance ratio
Excellent (4.58)

According to the feedback from reviewers on ProvenExpert, many noted a positive consultation experience, highlighting personalized and attentive service. Reviewers also reported high satisfaction with the customer service, indicating that their inquiries were handled effectively and with care. Overall, the strong feedback suggests a commendable level of support experienced by reviewers.

Top competencies

Customer loyalty

4.89 out of 5
54 Reviews

Professionalism

4.78 out of 5
55 Reviews

Customer focus

4.90 out of 5
49 Reviews

498 Reviews on ProvenExpert.com

4.86 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
The consultation was conducted with the utmost care. Everything went perfectly. Keep up the good work.
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
23/05/2026Wolfgang Hermann R.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Many THANKS, dear family R. for your assessment :-)
5.00 out of 5
Excellent
Recommendation
Time and again, very friendly and helpful. Thank you.
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
22/05/2026Katrin Kerstin L.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Hello Katrin Kerstin L.,

Thank you so much for your wonderful review! We are delighted that we were able to put a smile on your face again and again - that is our secret goal!
Your feedback feels like a warm cookie fresh out of the oven - simply heavenly. We hope to see you again soon to take the friendliness to the next level! ☺️

Your Team Henkel
5.00 out of 5
Excellent
Recommendation
Always available, prompt responses to questions, excellent advice
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
21/05/2026Anonymously
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Thank you for your wonderful review! 😊 Your words of praise motivate us to continue to do our best. If you have any questions or need support, please don't hesitate to contact us at any time. We are always here for you! Thank you for placing your trust in us!
5.00 out of 5
Excellent
Recommendation
Excellent advice. Very friendly.
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
21/05/2026Juergen Bernd R.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
That makes us very happy, dear family R.
We look forward to a new travel adventure! 😉
Your REISESERVICE Henkel
5.00 out of 5
Excellent
Recommendation
Excellent and friendly service, always available to answer questions—everything went perfectly 👍
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
21/05/2026Anonymously
REISESERVICE Henkel Comment from REISESERVICE Henkel:
THANK YOU very much for your rating says
Team Henkel
5.00 out of 5
Excellent
Recommendation
If you live in Schmöllln or the surrounding area, this is the place to book your vacation. The advice and service are top-notch. A great place to go for travel and vacation planning.
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
20/05/2026Annett Petra K.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
WoW! That's quite a statement. That makes us very proud and gives us hope that many still undecided vacation-hungry people will read it 😊
Thank you very much and see you soon at
REISESERVICE Henkel
5.00 out of 5
Excellent
Recommendation
Great advice and they really listened to what the customer wanted. A truly fantastic team. Keep up the good work.
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
20/05/2026Anonymously
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Thank you for your positive feedback! We are pleased to hear that you are satisfied with our advice and the commitment of our team. Your praise motivates us to continue to do our best. We appreciate your recommendations and look forward to your next visit.
Team Henkel 😊
4.50 out of 5
Excellent
Recommendation
with the tip, for example, a beverage package
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
20/05/2026Monika Ilse H.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Many THANKS Ms. Heber - and always happy to provide further useful & free tips for your next travel booking 😊
Your REISESERVICE Henkel
5.00 out of 5
Excellent
Recommendation
My experience with Henkel Travel has been very positive, from the bus driver to the tour guide and the pre-trip consultation.
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
20/05/2026Janet H.
5.00 out of 5
Excellent
Recommendation
We’re always very happy with Henkel Travel. The advice is great, and they’re incredibly patient until they find the right destination for us. And the places they’ve recommended have always been fantastic. I highly recommend them 👍🏻
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
20/05/2026Thomas & K.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Thank you very much for your positive feedback, Thomas & K.! We are pleased that you are so satisfied with us and appreciate our advice and patience in finding your destination. We look forward to continuing to offer you great travel opportunities in the future. Your recommendation means a lot to us!
5.00 out of 5
Excellent
Recommendation
Satisfied with everything...
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
20/05/2026Sven L.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
That makes us very happy! Thank you for your feedback.
See you soon at REISESERVICE Henkel
5.00 out of 5
Excellent
Recommendation
Always friendly and professional. Top-notch.
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
19/05/2026Ute L.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Many THANKS, dear Ms. Lukasch. That does us good and motivates us :-)
Your REISESERVICE Henkel
4.75 out of 5
Excellent
Recommendation
Friendly and knowledgeable. When problems arise,
they immediately look for solutions.
We’d be happy to come back anytime.
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
19/05/2026Angela J.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Dear Angela J.,

Thank you very much for your review! We are pleased that we were able to win your heart (and probably also your problems) with our friendliness and expertise. We are like detectives; in search of solutions....
We are already looking forward to your next visit 😊

Your REISESERVICE Henkel
5.00 out of 5
Excellent
Recommendation
Good service, very satisfied
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
19/05/2026Anonymously
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Thank you very much for your positive feedback and we look forward to seeing you again :-)
5.00 out of 5
Excellent
Recommendation
For years, I have consistently relied on the expertise, experience, and personal touch of Reiseservice Henkel. They have worked with me to discuss my specific travel requests—which no other travel agency could accommodate—find solutions, and organize the entire trip to my complete satisfaction. The staff is friendly and courteous, and always available when needed. I look forward to planning my next trip with Henkel Travel Service again.
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
18/05/2026Anonymously
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Thank you for your positive feedback. We are pleased to read that you are satisfied with our expertise, experience and personal approach. We make every effort to fulfill individual travel requirements and are pleased that we were able to find solutions in your case. Your praise of the friendliness and reliability of our staff is very valuable to us. We look forward to planning your next trip together again. Thank you very much for your recommendation!
Your REISESERVICE Henkel
4.00 out of 5
Good
Recommendation
You could always reach out with any questions about your booked destination. They were always there to help.
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
17/05/2026Frank Werner L.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Thank you for your feedback, Frank Werner L. We are pleased to hear that you were satisfied with our customer service and received support with your concerns at all times. Your positive review motivates us to continue to provide a good service. If you have any further suggestions or ideas for improvement, please let us know. We look forward to welcoming you again.
Your REISESERVICE Henkel
5.00 out of 5
Excellent
Recommendation
They have a wealth of experience. They address every question and help out in any situation to ensure you have a great trip. Thank you 🛬
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
16/05/2026Edith Anna Bauer und Wolfgang M.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Thank you very much for your positive feedback, Edith Anna B. & Wolfgang M.! We are pleased to hear that you were satisfied with our experience and service. We look forward to assisting you with your travel inquiries in the future. If you have any further suggestions or requests, please do not hesitate to contact us.
Your Team Henkel
5.00 out of 5
Excellent
Recommendation
Expert and honest advice. We’d be happy to do it again anytime.
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
15/05/2026Ralf G.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Dear Ralf G.,

Thank you very much for your wonderful review! We are very pleased that you are satisfied with our advice and would like to visit us again. Your positive feedback motivates us to continue to do our best. We look forward to seeing you again soon!
Team Henkel says THANK YOU

Best regards,
[Your name]
5.00 out of 5
Excellent
Recommendation
As always, the advice was extremely knowledgeable, and I was completely satisfied.
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
15/05/2026Gerd Bernd P.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Dear Gerd Bernd P.,

Thank you very much for your fantastic feedback! We're delighted to hear that you're so happy with our advice - we've mixed extra expertise into the coffee! ☕️ Your 5 stars are like the icing on a perfect piece of cake - simply irresistible!
Here's to new destinations!
Your REISESERVICE Henkel

If you ever have the feeling that we can do something better, let us know. We're ready to do everything we can to keep you as happy as a kitten in a bed of clouds!

See you next time and stay competent! 😄

Best regards,
Your customer service team
5.00 out of 5
Excellent
Recommendation
always willing to listen, very friendly, great advice
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
14/05/2026Cornelia Maria S.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Thank you very much, dear Ms. Stache :-)
43 Reviews from
2 other sources
4.84 out of 5
Excellent
5.00 out of 5
Excellent
9 reviews on Facebook
 
27/07/2025
4.80 out of 5
Excellent
34 reviews on Google Maps
 
23/05/2026
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All reviews and experiences about REISESERVICE Henkel are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 18/06/2020  |  Last update: 21/08/2026   |  Report profile

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