REISESERVICE Henkel

Professional travel advice with heart

REISESERVICE Henkel

TOP SERVICE PROVIDER 2026
TOP RECOMMENDATION 2026
4.86 out of 5
Excellent
561 Reviews
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With heart and passion, we offer you professional travel advice that will make your experience unforgettable. Since opening in August 1998, several thousand satisfied customers have already placed their trust in us. We specialize in planning your...
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REISESERVICE Henkel
Markt 26
04626 Schmölln
Germany
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Opening hours

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99% Recommended
5 stars 465
4 stars 50
1 star 0
Quality
Value
Services
Performance
Consulting
Customer service
Excellent (4.92)
Cost-performance ratio
Excellent (4.58)

As reviewers on ProvenExpert report, they experienced a high level of satisfaction with the customer experience provided by REISESERVICE Henkel, highlighting the attentive and heartfelt approach to travel consultation. Reviewers also noted a positive product search experience, appreciating the thoroughness and guidance they received. Overall, feedback suggests that the supportive travel planning contributed significantly to their overall satisfaction.

Top competencies

Customer loyalty

4.89 out of 5
54 Reviews

Professionalism

4.78 out of 5
55 Reviews

Customer focus

4.90 out of 5
49 Reviews

518 Reviews on ProvenExpert.com

4.87 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
We'd love to come along again anytime.
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
13/10/2026Elke Margit J.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
We are truly honored, dear J. family!
5.00 out of 5
Excellent
Recommendation
We searched long and hard until we found the right one. Thank you.
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
10/10/2026Anonymously
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Yes, that's who we are—always striving to provide the best for our guests!
A heartfelt THANK YOU from Team Henkel
5.00 out of 5
Excellent
Recommendation
A great team that provides excellent advice.
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
04/10/2026Andreas F.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
A huge THANK YOU to the F. family, and see you when we plan our next vacation ;-)
5.00 out of 5
Excellent
Recommendation
Awesome 👍🏻
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
03/10/2026Lydia E.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Thank you, dear Lydia 😊
5.00 out of 5
Excellent
Recommendation
Ms. Henkel and her team have been enriching our lives for years with original travel ideas that are always a perfect fit for us. Especially now, in these turbulent times, when changes sometimes arise not because of Ms. Henkel but due to special circumstances, she puts a great deal of time and dedication into finding alternative solutions that are often just as wonderful as the originally chosen itinerary. We thank her for her time, her dedication, and her wealth of experience.
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
03/10/2026Anonymously
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Thank you for sharing this with us. And of course, we’re proud to support you with creative travel ideas. Thank you so much for your extremely positive feedback—it really motivates us!
Your Henkel Travel Service
4.00 out of 5
Good
Recommendation
So far, everything we've experienced with Henkel Travel has gone very smoothly.
If you ever need their help with anything other than bookings, you'll receive the best possible support here.
The travel agency on Schmölln Markt is a great place to go.
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
03/10/2026Fredo Arnd L.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Dear L. Family—this also applies to future bookings.
We always give it our all 😊
See you soon at
REISESERVICE Hnekel on Schmöllner Markt
5.00 out of 5
Excellent
Recommendation
Very detailed and expert advice on all aspects of travel.
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
02/10/2026Heike B.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
We're really happy about that—we're already looking forward to the next "arrangement."
5.00 out of 5
Excellent
Recommendation
All the trips we booked were just like that in person, too
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
02/10/2026Mario Wolfgang G.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
We're so happy to hear that, dear G. family :-)
5.00 out of 5
Excellent
Recommendation
A conversation that's always pleasant and a lot of fun
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
02/10/2026Karsten D.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Well, Mr. Doepel—that always depends on the other person ;-)
Thank you so much!
Yours, REISESERVICE Henkel
5.00 out of 5
Excellent
Recommendation
Expert advice, top-notch service, and a friendly team...it just makes you want to go on vacation!
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
02/10/2026Hans G.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Thank you so much for "the flowers" ;-)
The Henkel team looks forward to your next visit
5.00 out of 5
Excellent
Recommendation
The consultation was conducted with the utmost care. Everything went perfectly. Keep up the good work.
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
23/05/2026Wolfgang Hermann R.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Many THANKS, dear family R. for your assessment :-)
5.00 out of 5
Excellent
Recommendation
Time and again, very friendly and helpful. Thank you.
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Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
22/05/2026Katrin Kerstin L.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Hello Katrin Kerstin L.,

Thank you so much for your wonderful review! We are delighted that we were able to put a smile on your face again and again - that is our secret goal!
Your feedback feels like a warm cookie fresh out of the oven - simply heavenly. We hope to see you again soon to take the friendliness to the next level! ☺️

Your Team Henkel
5.00 out of 5
Excellent
Recommendation
Always available, prompt responses to questions, excellent advice
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
21/05/2026Anonymously
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Thank you for your wonderful review! 😊 Your words of praise motivate us to continue to do our best. If you have any questions or need support, please don't hesitate to contact us at any time. We are always here for you! Thank you for placing your trust in us!
5.00 out of 5
Excellent
Recommendation
Excellent advice. Very friendly.
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
21/05/2026Juergen Bernd R.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
That makes us very happy, dear family R.
We look forward to a new travel adventure! 😉
Your REISESERVICE Henkel
5.00 out of 5
Excellent
Recommendation
Excellent and friendly service, always available to answer questions—everything went perfectly 👍
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
21/05/2026Anonymously
REISESERVICE Henkel Comment from REISESERVICE Henkel:
THANK YOU very much for your rating says
Team Henkel
5.00 out of 5
Excellent
Recommendation
If you live in Schmöllln or the surrounding area, this is the place to book your vacation. The advice and service are top-notch. A great place to go for travel and vacation planning.
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
20/05/2026Annett Petra K.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
WoW! That's quite a statement. That makes us very proud and gives us hope that many still undecided vacation-hungry people will read it 😊
Thank you very much and see you soon at
REISESERVICE Henkel
5.00 out of 5
Excellent
Recommendation
Great advice and they really listened to what the customer wanted. A truly fantastic team. Keep up the good work.
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
20/05/2026Anonymously
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Thank you for your positive feedback! We are pleased to hear that you are satisfied with our advice and the commitment of our team. Your praise motivates us to continue to do our best. We appreciate your recommendations and look forward to your next visit.
Team Henkel 😊
4.50 out of 5
Excellent
Recommendation
with the tip, for example, a beverage package
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
20/05/2026Monika Ilse H.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Many THANKS Ms. Heber - and always happy to provide further useful & free tips for your next travel booking 😊
Your REISESERVICE Henkel
5.00 out of 5
Excellent
Recommendation
My experience with Henkel Travel has been very positive, from the bus driver to the tour guide and the pre-trip consultation.
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
20/05/2026Janet H.
5.00 out of 5
Excellent
Recommendation
We’re always very happy with Henkel Travel. The advice is great, and they’re incredibly patient until they find the right destination for us. And the places they’ve recommended have always been fantastic. I highly recommend them 👍🏻
Show original
Customer review & rating for:
Reiseberatung, Empfehlung & Buchung
20/05/2026Thomas & K.
REISESERVICE Henkel Comment from REISESERVICE Henkel:
Thank you very much for your positive feedback, Thomas & K.! We are pleased that you are so satisfied with us and appreciate our advice and patience in finding your destination. We look forward to continuing to offer you great travel opportunities in the future. Your recommendation means a lot to us!
43 Reviews from
2 other sources
4.84 out of 5
Excellent
5.00 out of 5
Excellent
9 reviews on Facebook
 
27/07/2025
4.80 out of 5
Excellent
34 reviews on Google Maps
 
23/05/2026
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All reviews and experiences about REISESERVICE Henkel are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 18/06/2020  |  Last update: 13/10/2026   |  Report profile

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