secu24 GmbH

Security service provider for private households and businesses

Contact information
Our "Electronic Security Guard" is more than just an alarm system! At secu24, we make you TOTALLY SAFE. Our security solution consists of a modern radio alarm system, professional monitoring by a 24/7 manned emergency call center and fast help in...

Contact information

secu24 GmbH
Albert-Einstein-Ring 9
14532 Kleinmachnow
Germany
Directions

Images & Videos

Websites & Profiles

95% Recommended
5 stars 30
2 stars 0
1 star 0
Customer service
Excellent (4.70)
Cost-performance ratio
Good (4.22)
Top competencies

Timeliness

5.00 out of 5
4 Reviews

Implementation

4.50 out of 5
4 Reviews

Customer loyalty

5.00 out of 5
3 Reviews

37 Reviews on ProvenExpert.com

4.75 out of 5
Excellent
4.40 out of 5
Good
Recommendation
I liked the advice and the installation. The operation is "idiot-proof", nevertheless, we had the one or other false alarm in the beginning and were immediately called and very friendly cared for.
Show original
Customer review & rating for:
secu24 GmbH
11/08/2020Jutta W.
secu24 GmbH Comment from secu24 GmbH:
We are glad to hear that, thank you very much for your review.
3.20 out of 5
Average
Recommendation
Camera 3 works only sporadically -cover front not complete - have informed that must be improved
Show original
Customer review & rating for:
secu24 GmbH
10/07/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Immediate feedback in case of alarm and processing of the complaint
Show original
Customer review & rating for:
secu24 GmbH
03/07/2020Sylvia und Bernd L.
secu24 GmbH Comment from secu24 GmbH:
That's how it should be! πŸ˜ƒ Thank you for your positive feedback.
4.00 out of 5
Good
Recommendation
Important documents, in which e.g. the legitimation ( password ) in case of a false alarm,
should be sent by registered mail for understandable reasons.
Show original
Customer review & rating for:
secu24 GmbH
01/07/2020Markus A.
secu24 GmbH Comment from secu24 GmbH:
You are absolutely right. Thank you for your comment and the rating here.
5.00 out of 5
Excellent
Recommendation
Absolutely reliable protection, competent customer care and good service
Show original
Customer review & rating for:
secu24 GmbH
01/07/2020T. C.
secu24 GmbH Comment from secu24 GmbH:
Thank you very much, that makes us very happy.
5.00 out of 5
Excellent
Recommendation
All employees are very friendly. Commitments and deadlines are met
Show original
Customer review & rating for:
secu24 GmbH
01/07/2020Anonymously
secu24 GmbH Comment from secu24 GmbH:
We are glad about that. Thank you for the positive review!
5.00 out of 5
Excellent
Recommendation
From planning to system deployment, everything went perfectly. The feeling of security is excellent. Mistakes on my part were dealt with in a friendly and professional manner.
Today I can speak of optimal partnership and a feeling of security that I would not have expected at the beginning.
Thank you, Willy Seidel June 27, 2020
Show original
Customer review & rating for:
secu24 GmbH
27/06/2020Willy S.
secu24 GmbH Comment from secu24 GmbH:
We are very pleased! Thank you for your feedback!
4.90 out of 5
Excellent
Recommendation
From the first contact to the acceptance of the installation: excellent service, professional competence, fast and clean work, help with the setup of the smartphones - everything worked out perfectly. Very good documentation, service of the control center impeccable (thanks for the understanding in case of self-inflicted false alarm on our part...).
We are always happy to recommend.
Show original
Customer review & rating for:
secu24 GmbH
26/06/2020Werner Prof. Dr. J.
secu24 GmbH Comment from secu24 GmbH:
Thank you very much for the positive feedback! We are very pleased that you are so satisfied
4.50 out of 5
Excellent
Recommendation
Very good experience - from getting a consultation appointment to the actual appointment to the installation and instruction. If alarm system, then here.
Show original
Customer review & rating for:
secu24 GmbH
23/06/2020Anonymously
secu24 GmbH Comment from secu24 GmbH:
Thank you for the positive feedback
5.00 out of 5
Excellent
Recommendation
Top service, top security, all around very satisfied !!!!
Show original
Customer review & rating for:
secu24 GmbH
19/06/2020Anonymously
secu24 GmbH Comment from secu24 GmbH:
Thank you very much, that makes us very happy!
4.60 out of 5
Excellent
Recommendation
In particular, the consultation was very comprehensive and good. The installation and instruction were also carried out absolutely professionally.
The operation is conceivably simple.
Show original
Customer review & rating for:
secu24 GmbH
19/06/2020Anonymously
secu24 GmbH Comment from secu24 GmbH:
Thank you very much, we appreciate your positive review and that you are satisfied with us.
5.00 out of 5
Excellent
Recommendation
Everything works without complaints. Exactly as it should be. Unobtrusive and reliable. Absolutely recommendable.
Show original
Customer review & rating for:
secu24 GmbH
18/05/2020Anonymously
secu24 GmbH Comment from secu24 GmbH:
Thank you very much, that makes us very happy.
4.80 out of 5
Excellent
Recommendation
Quick contact, consultation with a sense of proportion, technical execution very conscientious.
Show original
Customer review & rating for:
secu24 GmbH
15/05/2020Anonymously
secu24 GmbH Comment from secu24 GmbH:
Thank you very much for your review. We are glad that you are satisfied.
5.00 out of 5
Excellent
Recommendation
Am only a few weeks, but everything is fine
Show original
Customer review & rating for:
secu24 GmbH
14/05/2020Anonymously
secu24 GmbH Comment from secu24 GmbH:
Thank you very much, that makes us happy! However, if there should be anything, our customer service is happy to be there for you! ;)
5.00 out of 5
Excellent
Recommendation
Was uncomplicated and fast. Now we are happy about more security.
Show original
Customer review & rating for:
secu24 GmbH
12/05/2020Anonymously
secu24 GmbH Comment from secu24 GmbH:
Thank you for your review! We are glad that we could help you feel safe.
4.00 out of 5
Good
If one has problems, like e.g. Fehlalrme, announces itself also after 14 DAYS NO ONE; NO REACTION.
Show original
Customer review & rating for:
secu24 GmbH
08/04/2020Ralf L.
secu24 GmbH Comment from secu24 GmbH:
Dear Mr. Liebschner, first of all, thank you very much for your honest feedback! The fact that you did not receive any feedback on your request should not have happened. We apologize very much and guarantee that our technical department will contact you directly today to solve the problem.
5.00 out of 5
Excellent
Recommendation
Very very good advice and installers do clean workπŸ‘. Advice is also topπŸ‘ Make for every budget what possible without the security suffers. I can only recommend πŸ‘πŸ˜ƒπŸ˜ƒ
Show original
Customer review & rating for:
secu24 GmbH
18/03/2020R.
secu24 GmbH Comment from secu24 GmbH:
Thank you very much for this review! We are very pleased that you are satisfied with us.
5.00 out of 5
Excellent
Recommendation
Quick solution for problems
Show original
Customer review & rating for:
secu24 GmbH
18/03/2020Anonymously
secu24 GmbH Comment from secu24 GmbH:
We are pleased! Thank you for your positive review.
4.00 out of 5
Good
Recommendation
Fast recall in the event of a false alarm
Show original
Customer review & rating for:
secu24 GmbH
18/03/2020Dr. F. F.
secu24 GmbH Comment from secu24 GmbH:
Thank you very much for the positive feedback. We will continue to do everything we can to respond as quickly as possible.
5.00 out of 5
Excellent
Recommendation
I am satisfied and that is what it is all about
πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘
Show original
Customer review & rating for:
secu24 GmbH
18/03/2020Anonymously
secu24 GmbH Comment from secu24 GmbH:
Thank you for the positive feedback, we are glad!
1,038 Reviews from
3 other sources
3.99 out of 5
Good
5.00 out of 5
Excellent
2 reviews on Facebook
 
24/02/2020
4.10 out of 5
Good
629 reviews on KΓ€uferPortal
 
28/08/2021
3.82 out of 5
Good
407 reviews on Aroundhome
 
28/08/2021
Request a callback Write a message
Submit a review
Tell a friend

Your message to secu24 GmbH

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.

I accept the privacy policy.

All reviews and experiences about secu24 GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 24/02/2020  |  Last update: 28/08/2021   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, ad-free, and neutral. Customers make reviews of their own accord β€” their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2022 Expert Systems GmbH