Unfortunately, I was not informed at the time of commissioning that a trainee would be involved. Do I incur additional costs because of this? Furthermore, the technician has carried out an interim without my required consent due to lack of spare part. Another issue is that I saw just under two hours duration for the work - but the report states 2.5 hours, which the technician did not specifically inform me of, especially since I know it well due to my tightly-tackled virtual home office schedule. The Spanke technicians were polite and they did their job competently. Regarding "implementation" I can only judge it as "neutral" in terms of time and efficiency, since I have no or little experience in this regard.
Dear Sir or Madam,
Thank you very much for the all-round professional service, starting with the recording of my problem via the emergency number, the expert advice on the phone and the punctual on-site visit with rectification of the problem.
With warm regards
Your Rainer Haas
We are completely satisfied. The work was completed on time, the disruption to the house was kept to a minimum, and the staff cleaned up the site perfectly after the work was completed. While I hope no water damage occurs again, if it does, it's good to know we can rely on Spanke Haustechnik.
All reviews and experiences about Spanke Haustechnik are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 25/09/2017 | Last update: 09/08/2022
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