The Cue Group GmbH

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The Cue Group GmbH
4.79 out of 5
Excellent
174 Reviews
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The Cue Group is synonymous with event solutions of the highest caliber, characterized by expertise and an unwavering commitment to quality and professionalism. Our global locations and standardized certifications enable us to operate at the...
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The Cue Group GmbH
Blumenstraße 6
65189 Wiesbaden
Germany
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Sekretariat

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Opening hours

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100% Recommended
5 stars 51
3 stars 0
2 stars 0
1 star 0
Programme
Realisation
Atmosphere
Quality
Customer service
Excellent (4.79)
Cost-performance ratio
Excellent (4.52)

As reviewers on ProvenExpert report, they experienced high levels of customer service when engaging with The Cue Group GmbH, highlighting the attentiveness and responsiveness of the staff. Reviewers also expressed satisfaction with the technology and expertise provided, which contributed to a positive overall experience. Many noted that the quality of service met their expectations, reinforcing their loyalty to the business.

Top competencies

Flexibility

4.92 out of 5
13 Reviews

Professionalism

4.92 out of 5
12 Reviews

Customer satisfaction

4.83 out of 5
12 Reviews

59 Reviews on ProvenExpert.com

4.81 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Excellent, professional service combined with dedicated and very friendly support throughout every stage. Highly recommended! 👍😀
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Customer review & rating for:
The Cue Group
22/06/2026Jan R.
The Cue Group GmbH Comment from The Cue Group GmbH:
Thank you very much, Jan! We really appreciate your positive review and the trust you've placed in us. Our goal is to deliver the highest quality and personalized support at every stage of the project. We look forward to working with you again!
5.00 out of 5
Excellent
Recommendation
After more than 40 years of FoH sound technology, I would like to say that PAM was and is the company on the Berlin market that has always offered the latest technology and know-how in over 30 years of cooperation.
Please keep it up!
René Kaiser
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Customer review & rating for:
PAM/events
29/07/2025René Kaiser, A.
The Cue Group GmbH Comment from The Cue Group GmbH:
Thank you very much for the positive feedback and the many years of cooperation. We are very pleased that our technical equipment and our expertise have impressed you over so many years. We particularly appreciate the appreciation from specialist circles such as yours and look forward to continuing our collaboration.
5.00 out of 5
Excellent
Recommendation
We had a good experience with the PAM team. They supported us as an AV service provider at a customer event in Berlin and were flexible, helpful and well organized. Many thanks for the great support!
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Customer review & rating for:
PAM/events
03/07/2025Anonymously
5.00 out of 5
Excellent
Recommendation
Schnell, kompetent und dabei nicht zu teuer. Sehr zu empfehlen!
Customer review & rating for:
PAM/events
04/06/2025Fabian S.
The Cue Group GmbH Comment from The Cue Group GmbH:
Vielen Dank für die tolle Rückmeldung, Herr Stemmer! Es freut uns sehr, dass Sie zufrieden waren. Auf eine weiterhin gute Zusammenarbeit.
4.50 out of 5
Excellent
Recommendation
Wir sind seit über 30 Jahren Kunde bei der Firma und können auf eine gute Zeit zurück blicken.
Auch komplizierte Veranstaltungen wurden immer erfolgreich abgeschlossen.
Mit freundlichem Gruß das Team von Profi Tours Berlin
Customer review & rating for:
PAM/events
28/05/2025Manuel L.
The Cue Group GmbH Comment from The Cue Group GmbH:
Lieber Herr Lützen, liebes Team von Profi Tours Berlin – herzlichen Dank für die tollen Worte und vor allem für über 30 Jahre partnerschaftliche Zusammenarbeit! Es bedeutet uns sehr viel, so viele gemeinsame Projekte erfolgreich gemeistert zu haben. Auch die besonders herausfordernden. Auf viele weitere gemeinsame Events!
5.00 out of 5
Excellent
Recommendation
I hired event technology and was very satisfied with the quality of the equipment and the smooth handling overall. A small note: The customer service was unfortunately no longer directly available from around 5 pm, as the answering machine was already active. For urgent queries on the day of the event, a slightly longer availability would be desirable. Otherwise, a reliable provider that I am happy to recommend!
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Customer review & rating for:
PAM/events
30/04/2025Anonymously
The Cue Group GmbH Comment from The Cue Group GmbH:
Thank you very much for your positive feedback and your confidence in our event technology! We are delighted that you were satisfied with the quality of our equipment and the smooth running of the event.

Thank you also for your comment regarding our availability by telephone in the evening. We take your feedback seriously and are currently looking into ways of making our service more flexible and available for longer on event days - especially for urgent matters.

We would be delighted to be able to support you again at future events!
5.00 out of 5
Excellent
Recommendation
The team is super flexible, fulfills our wishes and contributes their own ideas. Communication is always uncomplicated. The assignments run smoothly. Special requests are dealt with spontaneously. I can only recommend this company with a very clear conscience.
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Customer review & rating for:
PAM/events
24/04/2025Diana P.
The Cue Group GmbH Comment from The Cue Group GmbH:
Dear Mrs. Podeus,
Thank you very much for your wonderful 5-star rating! We are delighted that you appreciate our flexibility, straightforward communication and diversity of ideas. We are particularly pleased that you find our assignments calm and solution-oriented - this is exactly how we want to work.
Your recommendation means a lot to us and reinforces our commitment to being there for you reliably and in partnership at all times.
Here's to continued successful and pleasant cooperation!
5.00 out of 5
Excellent
Recommendation
Everything was great, a bit expensive in comparison, but it was still a good fit!
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Customer review & rating for:
PAM/events
01/04/2025Anonymously
The Cue Group GmbH Comment from The Cue Group GmbH:
Thank you very much for your honest feedback!
We are very pleased that you were very satisfied with our service overall and that everything went well. We attach great importance to quality, reliability and professional support - and always try to offer a fair price-performance ratio.
We very much appreciate the fact that you rate us positively despite the price perception. We take your feedback seriously and use it to further improve our services.
Perhaps we will be able to support you again with a future project - we would be delighted!
4.50 out of 5
Excellent
Recommendation
The staff member responsible for preparation responded to requests in an uncomplicated manner and made flexible changes to the offer. The colleagues on site were friendly, knowledgeable and service-oriented.
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Customer review & rating for:
B&B Technik + Events GmbH
14/11/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Many thanks for the perfect implementation of the event once again. The colleagues on site were friendly, helpful and flexible at all times; all schedules were perfectly adhered to. An absolute recommendation.
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Customer review & rating for:
B&B Technik + Events GmbH
28/10/2024Cristian M.
The Cue Group GmbH Comment from The Cue Group GmbH:
Thank you very much Mr. Meuter, we look forward to your Halloween event next year.
5.00 out of 5
Excellent
Recommendation
PAM/events has already organized the Magic Silence Open Air for the third time. As an organizer, I can't imagine anyone else at my side. The contact and communication with the project manager, the creative ideas, the service, the staff on site and the commitment are top-notch and extremely important to me. Pam/events works reliably and properly. The employees are all well attuned to each other and everything always ran smoothly on site. Many thanks for this wonderful collaboration and here's to many more successful years together.
Miss Parhelion - Founder Magic Silence Open Air
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Customer review & rating for:
PAM/events
22/10/2024Andrea S.
The Cue Group GmbH Comment from The Cue Group GmbH:
Thank you very much for your great feedback and your trust in PAM/events! It is a special honor for us to be able to accompany the Magic Silence Open Air and to create this special experience for your guests together with you. Your recognition of our work - from the commitment of our team to our service - is a real pleasure for us. It is always important to us to offer you and everyone involved a smooth and inspiring collaboration.

We look forward to many more successful projects and years of partnership with you to come!

With best regards,
Your PAM/events team
5.00 out of 5
Excellent
Recommendation
For me, PAM/Events is a reliable, competent partner to whom I am happy to entrust my events. They also respond quickly and reliably to last-minute adjustments to requirements.

Here's to a good future cooperation.
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Customer review & rating for:
PAM/events
22/08/2024Anonymously
5.00 out of 5
Excellent
Recommendation
PAM has been at our side for many years in the realization of events. We appreciate the extraordinary reliability as well as the first-class service. The technology used is always state of the art and the staff "know what they are doing". Small and large problems, when they occur, are solved quickly, precisely and, above all, silently. We hope that we can continue to work together for many years to come.
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Customer review & rating for:
PAM/events
19/08/2024Torsten G.
The Cue Group GmbH Comment from The Cue Group GmbH:
Thank you very much Mr. Grau for your many years of trust and your appreciative words! We are very pleased to hear that you are satisfied with our service and reliability. When implementing your events, we attach great importance to always being at the cutting edge of technology and solving problems efficiently and unobtrusively. We also very much appreciate the good cooperation and hope for many more successful years together!
5.00 out of 5
Excellent
Recommendation
We are always incredibly satisfied with our collaboration with PAM and have been for years! No matter what size of project the production entails, we always feel taken seriously and wonderfully looked after! Even in emergency situations, help is provided quickly and unbureaucratically and we have grown particularly fond of our project manager Timo over the years! No one is as solution-oriented, quick, patient (❤) and dedicated to the project as he is, and he is a wonderful person who makes every project fun and is extremely professional and respectful in his dealings, regardless of the level of expertise. And there is always a pleasant atmosphere on productions too, from the rigger to the project manager - nobody loses their head, everyone is friendly and hands-on, even in stressful times. Many thanks for the many joint projects, we look forward to many more years with PAM!
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Customer review & rating for:
PAM/events
16/08/2024Alessa N.
The Cue Group GmbH Comment from The Cue Group GmbH:
Thank you very much for this detailed and warm feedback! It is incredibly nice for us to hear that our collaboration with you has been so positive and reliable for years. The fact that you always feel that you are in good hands with us and can count on our support even in stressful moments makes us very proud.

Special thanks go to Timo, who is valued not only professionally but also personally - we are delighted that he is such an important part of your project's success with his commitment and attitude. We are lucky to have such committed team members who master every challenge with heart and mind.

Here's to many more exciting and successful projects - we look forward to working with you in the future!

Best regards,
Your PAM/events team
4.88 out of 5
Excellent
Recommendation
I have had nothing but good experiences with all my colleagues at PAM.
In production and in the pure dry hire business, everyone has been helpful and has also been able to support me with challenges.
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Customer review & rating for:
PAM/events
15/08/2024Jan M.
The Cue Group GmbH Comment from The Cue Group GmbH:
Thank you for your positive feedback and the cooperation you share with us! We are delighted that you appreciate our support with productions and in the dry hire business and that you have had a consistently good experience with our team. We take your customer satisfaction rating of 4 out of 5 points as valuable feedback to help us improve further. We would be pleased to hear from you in which areas we can still optimize so that we can fully meet your expectations next time. Thank you again for your trust!
5.00 out of 5
Excellent
Recommendation
Competent teams with a friendly approach and customer focus. Technically at a high and up-to-date level. There are solutions for every problem here.
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Customer review & rating for:
Freie Techniker
14/08/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Fairness, reliability, transparency and commitment are good
good reasons to work with PAM/events.
Show original
Customer review & rating for:
Freie Techniker
09/08/2024C.
4.67 out of 5
Excellent
Recommendation
I have been working with PAM/events for more than 10 years and am very satisfied.
Communication, planning and implementation work wonderfully.
Any difficulties are dealt with quickly and in open communication.
The technical staff is always professional, committed and collegial.
Show original
Customer review & rating for:
Freie Techniker
09/08/2024S.
The Cue Group GmbH Comment from The Cue Group GmbH:
Thank you very much for your trust and many years of cooperation! We are delighted to receive your positive feedback on communication, planning and the professional implementation of our projects. It is great to hear that you are so satisfied with our team and the fast, open coordination when challenges arise. Your words motivate us to continue to do our best. If there is still potential for optimization in certain areas, we look forward to your suggestions to ensure an even more perfect collaboration in the future!
5.00 out of 5
Excellent
Recommendation
A great experience for our kick-off event in Berlin
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Customer review & rating for:
PAM/events
18/07/2024J.
5.00 out of 5
Excellent
Recommendation
Technically top and absolutely customer-oriented
Show original
Customer review & rating for:
B&B Technik + Events GmbH
13/05/2024Anonymously
115 Reviews from
10 other sources
4.79 out of 5
Excellent
5.00 out of 5
Excellent
18 reviews on Facebook
 
26/08/2025
5.00 out of 5
Excellent
2 reviews on Google Maps
 
02/01/2026
5.00 out of 5
Excellent
1 review on Google Maps
 
02/01/2026
5.00 out of 5
Excellent
5 reviews on Google Maps
 
11/06/2026
4.90 out of 5
Excellent
8 reviews on Google Maps
 
07/05/2026
4.90 out of 5
Excellent
8 reviews on Google Maps
 
07/05/2026
4.90 out of 5
Excellent
8 reviews on Google Maps
 
01/06/2026
4.90 out of 5
Excellent
8 reviews on Google Maps
 
01/06/2026
4.80 out of 5
Excellent
8 reviews on Google Maps
 
04/05/2026
4.60 out of 5
Excellent
49 reviews on Google Maps
 
13/07/2026
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All reviews and experiences about The Cue Group GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 18/07/2024  |  Last update: 22/08/2026   |  Report profile

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