Frequently asked questions and answers

The ProvenExpert FAQs offer quick help and information about ProvenExpert.

Questions about
General
What is ProvenExpert?
What is the ProvenExpert Enterprise Solution?
How can I use ProvenExpert?
What does Proven Expert cost?
Is my data safe?
Your ProvenExpert profile
What's the difference between the company profile and the expert profile?
How can I change my profile type?
How can I change my profile name?
How can I change my email address?
How do I change my password?
How can I create a new password if I forgot mine?
Why can't I change my field of activity?
How do I unsubscribe from the newsletter and notifications?
How can I delete my account?
Why are stars, overall grade, and recommendation quote missing from my seal?
Why can't I see any ratings on my profile?
Why can't I see older ratings on my profile?
Can my profile be found by search engines?
Customer surveys
Can I delete surveys?
I deleted a survey by accident. What can I do?
What are top competencies and how are they determined?
Can I formulate my own questions?
Can I change the topic of my survey?
Customer feedback and ratings
How do I get customer feedback and reviews?
What is rating aggregation?
Which reviews can I aggregate?
What is an API and what can it do for me?
Who can evaluate me?
Can one person rate me more than once?
Will all my reviews be made public?
Can reviews be deleted?
Can I correct spelling mistakes in a review?
When will the star rating appear in my Google profile?
Can Google star ratings also appear for my website?
Rating seals
What is the ProvenExpert rating seal?
Why is the rating seal a plus for me?
How can I embed the rating seal?
Why are stars, overall grade, and recommendation quote missing from my seal?
Plans and terms
What is the minimum term?
Can I switch between plans?
How does invoicing take place?
Can I cancel at any time?
How can I cancel?
Support and feedback
How can I contact your support?
Where can I send my suggestions for improvement?

Still have questions?

Send us an email at info@provenexpert.com or get in touch via Facebook, Twitter, XING, or LinkedIn. We're happy to answer any questions you may have.
Terms and Conditions  |  Privacy Policy  |  Quality Assurance  |  Legal Notice  © 2011 - 2017 Expert Systems AG