Katzenhaus Shop

cathouse.store

Katzenhaus Shop
280 Reviews i
published (99%)
out of 282 reviews
Contact information
Online store for outdoor cat houses.

Contact information

Katzenhaus Shop
Rauchfangkehrergasse 3/2
2560 Berndorf
Austria

Contact person
Katzenhaus Shop e.U.

Images & Videos

Review from 02/16/2024  
5.00 out of 5
Excellent
Recommendation
Service on offer
Payment
Delivery
Information
Website
Top competencies

Reliability

5.00 out of 5
6 Reviews

Availability

4.83 out of 5
6 Reviews

Customer satisfaction

4.83 out of 5
6 Reviews

50 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
The quality has convinced me. The cat house is now in the covered area of our animal shelter and is undergoing the practical test.
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Customer review & rating for:
Katzenhaus Shop 2024
02/16/2024Sabine K.
4.50 out of 5
Excellent
Recommendation
The cat house is very solidly built and is therefore a warmer place for our cats to sleep and retreat even in sub-zero temperatures. I have also put in a self-heating blanket. The ventilation slits are sufficient. All in all, I am satisfied.
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Customer review & rating for:
Katzenhaus Shop 2024
02/14/2024E.
5.00 out of 5
Excellent
Recommendation
The cat house is perfectly made, no comparison with the strange houses you can buy in the shops.
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Customer review & rating for:
Katzenhaus Shop 2024
02/14/2024R.
4.87 out of 5
Excellent
Recommendation
Hello dear Katzenhaus-Shop employees, I haven't had such a positive buying experience for a long time. I was taken care of - if I had any questions. I was even answered when the store was officially closed. My feedback about a broken foot due to miserable transportation (fault of the transport company!) was also accepted and I was sent a new foot without any problems or fuss. The package even included a great screwdriver. Sincere thanks for everything - the house is great and the service is second to none. Keep up the good work! Best regards, Suse
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Customer review & rating for:
Katzenhaus Shop
02/04/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I had a few questions about the cat house at the beginning. The employee on the phone was super friendly and explained everything to me patiently and calmly. The delivery went without a hitch. The house arrived without any damage. The assembly is easy, as it even comes with a small multitool, which I am also completely delighted with :-). The Momy cat house is a real eye-catcher on our patio. Our stray loves the sun terrace, but she is still afraid of the flap.
All in all, a wonderful and well thought-out cat home for outdoor cats who also want to sleep outside at night.
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Customer review & rating for:
Katzenhaus Shop 2023
11/07/2023K.
5.00 out of 5
Excellent
Recommendation
Thank you everything okay
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Customer review & rating for:
Katzenhaus Shop
10/31/2023B.
4.80 out of 5
Excellent
Recommendation
This house of cards is one of the few models where I have the feeling that it does not fall apart immediately. Very solid workmanship and very good insulation worthy of the name insulation complete the overall picture.

In answering various technical and practical questions, the cat store was always very helpful to me. In this way, I was able to get various questions answered that are related to a cat house. This be very important to me, as this is my 1st cat.

Also the implementation of special requests, with me it is an additional cat flap, has been easily feasible in a fair price-performance ratio.
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Customer review & rating for:
Katzenhaus Shop 2023
10/30/2023T.
Katzenhaus Shop Comment from Katzenhaus Shop:
Thank you very much for your review.
5.00 out of 5
Excellent
Recommendation
Finally an inexpensive and durable product. Fast delivery and fast support, Thank you !
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Customer review & rating for:
Katzenhaus Shop
10/29/2023Maria M.
5.00 out of 5
Excellent
Recommendation
A very informative and competent consultation. Nice that you are still so well looked after in Austria.
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Customer review & rating for:
Katzenhaus Shop
01/15/2023H.
5.00 out of 5
Excellent
Recommendation
From the advice to the delivery and payment, just everything fits. And just the idea that you can buy a product like my wooden cat house, I find super!
I find your company just great!
Thank you that there are you.
Sunny greetings from Vorarlberg E. Leyrouz
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Customer review & rating for:
Katzenhaus Shop
09/23/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Very nice contact, since we live right nearby we could look in advance at the quality of the cat houses and also ask questions. We also got a great idea proposal what we then so also ordered. It was built in record time of just under a week! Top!!!
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Customer review & rating for:
Katzenhaus Shop
08/18/2022F.
5.00 out of 5
Excellent
Recommendation
We got a great custom home for our favorite charter! The support and advice on this was sensational.
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Customer review & rating for:
Katzenhaus Shop
06/04/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Before placing my order, I still had some questions and uncertainties. I was neither on hold nor did I have the feeling of being dispatched on the phone. That's what I call true customer service! *****
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Customer review & rating for:
Katzenhaus Shop
05/31/2022Anonymously
5.00 out of 5
Excellent
Recommendation
The cottage was delivered very quickly.it is well made and high quality. You can smell the natural wood. Thank you :-)
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Customer review & rating for:
Katzenhaus Shop
05/20/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Quality Top, fast delivery time and very friendly customer service!!! :)
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Customer review & rating for:
Katzenhaus Shop
04/03/2022Mila K.
5.00 out of 5
Excellent
Recommendation
Great service, high quality.
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Customer review & rating for:
Katzenhaus Shop
03/18/2022Emina N.
5.00 out of 5
Excellent
Recommendation
Our cat immediately accepted the cat house Mao. The delivery was made within 3 days. Thank you!
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Customer review & rating for:
Katzenhaus.shop
01/12/2022Anonymously
4.20 out of 5
Good
Recommendation
The cat house is unfortunately not yet accepted by my cats. But that will come. The gift arrived on time and exactly in the time as it was indicated in the tracking of DPD.
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Customer review & rating for:
Katzenhaus.shop
12/27/2021Ulrike S.
Katzenhaus Shop Comment from Katzenhaus Shop:
Thank you for your review. Maybe our blog post will help you to get your cat used to the cat house: https://katzenhaus.shop/katze-ans-katzenhaus-gewoehnen/
5.00 out of 5
Excellent
Recommendation
Very friendly even with further questions or complaints, good selection, good quality
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Customer review & rating for:
Katzenhaus.shop
12/20/2021Cornelia W.
4.96 out of 5
Excellent
Recommendation
We purchase the XXL cat house with chip door. The overall work on the house is really good. I was disapointed to see that the inside bottom layer of the house was not fully covering the middle layer, about 1cm shorter on the length of the house, under the door. I would add a photo but there is no option here to do that.
As sugestion, maybe the door to be a bit higher, to be able to put a cat bed in it and to be applied on the side of the house. A possibility to add special pet warming mat in it would be also a plus.
Otherwise, very good and solid product.
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Customer review & rating for:
Katzenhaus Shop
11/14/2021M.
230 Reviews from
3 other sources
4.98 out of 5
Excellent
5.00 out of 5
Excellent
18 reviews on Google Maps
 
12/10/2023
5.00 out of 5
Excellent
204 reviews on eBay
 
04/25/2024
4.30 out of 5
Good
8 reviews on Trustpilot
 
05/16/2022
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* All reviews and experiences about Katzenhaus Shop are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/25/2021  |  Last update: 05/30/2024   |  Report profile

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