At the penultimate inspection already problem that my Fiat 500x has lost oil, this was also not clear, but black. Man could not explain but has allegedly fixed a fault, I assume that the old oil drain plug has come back in. Ok bill paid what also only cash or by card goes. At VW I can also pay by invoice within 14 days.
So now to the last inspection, the car again delivered and it was previously received by an employee and one has looked at it on defects together. In the evening picked up the car and when I was home found that on the hood next to the Fiat sign had a belle / two scratches with paint damage, called and we should come by again the following day. Said, done, now it comes thick, that would be no damage from the workshop, it is a stone chip, but we received a cost estimate of 1426,51.-€ of which the workshop would take 1000,-€. Each workshop has a liability insurance for such cases, and we should take over 400,-€. In my opinion, we would have paid for the repair (Smartrepair) ourselves. No one can tell me that you want to paint a whole hood for that.
That was definitely the last time with you.
Inquiry at another workshop what it would cost such a STONE chip damage to fix we were grinned at" Stone chip" No that is not a stone chip. Rather from a tool or high-pressure lance and in Smartrepair about 150, - to 180, - €
Thanks again for the free car wash, at Klos.
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Translation
We are very sorry that you had to go through this experience.
Since we do not have any data (name, license plate number, etc.) from you, please contact us by e-mail at bewertung@kosautomobile.de or call your service advisor so that we can clarify your concerns.
Thank you in advance
With kind regards
Your team from Klos Automobile