Klos Automobile GmbH

New car trade Used car trade Car trade Saarland Fiat Jeep Service

Klos Automobile GmbH
TOP SERVICE PROVIDER 2022
TOP RECOMMENDATION 2022
4.57 out of 5
Excellent
3,599 Reviews
Contact information
We are Fiat, Alfa Romeo, Fiat Professional, Abarth and Jeep authorized dealers with 6 locations in Saarland, Rhineland-Palatinate & Hesse. In addition, with over 50 years of experience, we offer you a comprehensive range of services.

Contact information

Klos Automobile GmbH
Illinger Straße 48
66646 Marpingen - Urexweiler
Germany
Directions

Images & Videos

Opening hours

Sunday CLOSED

Websites & Profiles

96% Recommended
5 stars 1,355
4 stars 450
3 stars 66
2 stars 26
1 star 22
Excellent (4.61)
Cost-performance ratio
Good (4.31)
Top competencies

Reliability

4.65 out of 5
312 Reviews

Customer satisfaction

4.58 out of 5
320 Reviews

Customer loyalty

4.59 out of 5
317 Reviews

1,919 Reviews on ProvenExpert.com

4.60 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
I am very satisfied all around. I like the Jeep Compass very much. The sale by Mr. Pohl went perfectly. The 1st inspection that just took place also went smoothly. Since I had to go to a follow up appointment that day, the service was very reliable and kept the time slot I suggested. All employees are very friendly. Everything in the best way. You can't ask for more!
M.L. Venter
Show original
Customer review & rating for:
Autohaus Milzetti
06/23/2022Anonymously
4.80 out of 5
Excellent
Recommendation
Very nice and courteous team!
Show original
Customer review & rating for:
Klos Automobile GmbH
06/22/2022Anonymously
5.00 out of 5
Excellent
Recommendation
We are completely satisfied customers and are happy to recommend you.
Show original
Customer review & rating for:
Klos Automobile GmbH
06/21/2022Anonymously
4.80 out of 5
Excellent
Recommendation
great contact persons, service
Show original
Customer review & rating for:
Klos Automobile GmbH
06/21/2022Ralf Britzius
3.80 out of 5
Good
Recommendation
Appointment allocation and adherence to appointments very good. Professional competence not optimal due to lack of information from the manufacturer. Motivation and helpfulness very good. It is not the fault of Kloos but of Fiat!
Show original
Customer review & rating for:
Klos Automobile GmbH
06/21/2022Michael Seimetz
5.00 out of 5
Excellent
Recommendation
I am very satisfied
Show original
Customer review & rating for:
Klos Automobile GmbH
06/21/2022Anonymously
4.36 out of 5
Good
Recommendation
All settings were deleted by the update. This was also communicated. But unfortunately no help was provided with the reprogramming. Very sad!! Otherwise, everything gladly again.
Show original
Customer review & rating for:
Klos Automobile GmbH
06/18/2022Bettina Hegmann-Janiszewski
5.00 out of 5
Excellent
Recommendation
Very good advice Little waiting time in the workshop.
Vehicle delivery as discussed
Show original
Customer review & rating for:
Klos Automobile GmbH
06/18/2022Manfred Dupont
4.60 out of 5
Excellent
Recommendation
Extremely helpful team (reception Ms. Fritz, order acceptance Mr. Pauly, employees of the workshop team), fast processing and full information about all necessary work. Very high level of solution orientation and establish customer satisfaction.
Show original
Customer review & rating for:
Klos Automobile GmbH
06/18/2022Gisela Beck
3.60 out of 5
Good
Recommendation
Ultimately, clearly negative, has left a bad aftertaste with me:
After Jeep has ruthlessly the locations or offers for inspections already extremely thinned out (for which the dealership of course nothing can) and I thus have a simple journey of 1 hour and have waited extra on site, one has an urgently to replace coupling rod not directly made although the part would have been in stock (on request!)...Since I need there and back 2 hours and now again must drive up there for a - in itself already very annoying - repair after only just 30,000 KM, which is to be led back on very bad material, then this clouds clearly my satisfaction both with this car dealer and with the vehicle bought by me....DAS could be for me the KO criterion to turn such a car and/or this brand the back for future vehicle purchases. That has me actually very annoyed because whether I would have waited there now 2 or then 3 hours until the car would have been ready, that would have been preferable to me in any case than to have to move again !!!! The employees working there are but all very very nice and courteous, I would like to express clearly. Only one should seriously reconsider in-house various "procedures" also from the point of view of the customer (with longer journey!) times...Thus, overall, NOT in terms of price / performance ratio but in terms of "dealing with the customer, also from the economic point of view of the customer" maximum 3 stars...
Show original
Customer review & rating for:
Klos Automobile GmbH
06/07/2022Sylvia Egger
5.00 out of 5
Excellent
Recommendation
Everything super! I feel in good hands at all times! 😊
Show original
Customer review & rating for:
Autohaus Milzetti
06/07/2022Pamela Krassmann
1.00 out of 5
Poor
At the penultimate inspection already problem that my Fiat 500x has lost oil, this was also not clear, but black. Man could not explain but has allegedly fixed a fault, I assume that the old oil drain plug has come back in. Ok bill paid what also only cash or by card goes. At VW I can also pay by invoice within 14 days.
So now to the last inspection, the car again delivered and it was previously received by an employee and one has looked at it on defects together. In the evening picked up the car and when I was home found that on the hood next to the Fiat sign had a belle / two scratches with paint damage, called and we should come by again the following day. Said, done, now it comes thick, that would be no damage from the workshop, it is a stone chip, but we received a cost estimate of 1426,51.-€ of which the workshop would take 1000,-€. Each workshop has a liability insurance for such cases, and we should take over 400,-€. In my opinion, we would have paid for the repair (Smartrepair) ourselves. No one can tell me that you want to paint a whole hood for that.
That was definitely the last time with you.
Inquiry at another workshop what it would cost such a STONE chip damage to fix we were grinned at" Stone chip" No that is not a stone chip. Rather from a tool or high-pressure lance and in Smartrepair about 150, - to 180, - €

Thanks again for the free car wash, at Klos.
Show original
Customer review & rating for:
Klos Automobile GmbH
06/03/2022Anonymously
Klos Automobile GmbH Comment from Klos Automobile GmbH:
Dear customer, dear customer,

We are very sorry that you had to go through this experience.
Since we do not have any data (name, license plate number, etc.) from you, please contact us by e-mail at bewertung@kosautomobile.de or call your service advisor so that we can clarify your concerns.
Thank you in advance
With kind regards
Your team from Klos Automobile
5.00 out of 5
Excellent
Recommendation
Very Professional, experienced, fast, very good explanation for any kind of repairs or service on the vehicles, for them safety for customer first, handle our cars with a lot of care and respect so they do with the car owner too. Helpful, kindness and replacement cars are avaible too.
For us the Klos Team is the A1 Team
Keep going like that guys and thanks for all.
Customer review & rating for:
Klos Automobile GmbH
06/01/2022JT & MB
4.40 out of 5
Good
Recommendation
Top team, super advice
Show original
Customer review & rating for:
Klos Automobile GmbH
06/01/2022Cihan Albayrak
5.00 out of 5
Excellent
Recommendation
So far only good experience! Competent and friendly staff!
Show original
Customer review & rating for:
Klos Automobile GmbH
05/25/2022Silke Ulrike Wagmann
5.00 out of 5
Excellent
Recommendation
All-round package satisfied
Show original
Customer review & rating for:
Klos Automobile GmbH
05/25/2022Wolfgang Sals
5.00 out of 5
Excellent
Recommendation
Telephone a little difficult to reach but all employees very nice and competent!!!
Show original
Customer review & rating for:
Klos Automobile GmbH
05/25/2022Susanne Hoffmann
5.00 out of 5
Excellent
Recommendation
Very friendly, customer-oriented, competent
Show original
Customer review & rating for:
Autohaus Milzetti
05/25/2022Herbert Heinz Umlauf
5.00 out of 5
Excellent
Recommendation
Had unfortunately forgotten to give tip, unfortunately, otherwise everything in order
Show original
Customer review & rating for:
Klos Automobile GmbH
05/25/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Mr. Barthel was my customer consultant,
very competent, very eager and very friendly.
Show original
Customer review & rating for:
Klos Automobile GmbH
05/25/2022Stefan Schneider
1,680 Reviews from
19 other sources
4.54 out of 5
Excellent
4.83 out of 5
Excellent
15 reviews on AutoScout24
 
03/13/2022
4.82 out of 5
Excellent
57 reviews on mobile.de
 
05/15/2022
4.81 out of 5
Excellent
55 reviews on mobile.de
 
04/02/2022
4.70 out of 5
Excellent
165 reviews on Google
 
05/25/2022
4.70 out of 5
Excellent
124 reviews on mobile.de
 
06/22/2022
4.68 out of 5
Excellent
37 reviews on mobile.de
 
04/02/2022
4.68 out of 5
Excellent
28 reviews on AutoScout24
 
11/22/2021
4.66 out of 5
Excellent
25 reviews on AutoScout24
 
11/17/2021
4.65 out of 5
Excellent
83 reviews on mobile.de
 
04/02/2022
4.61 out of 5
Excellent
62 reviews on AutoScout24
 
02/13/2022
4.56 out of 5
Excellent
44 reviews on AutoScout24
 
11/04/2021
4.50 out of 5
Excellent
70 reviews on Google
 
05/25/2022
4.50 out of 5
Excellent
244 reviews on Google
 
06/15/2022
4.45 out of 5
Good
17 reviews on mobile.de
 
06/15/2022
4.40 out of 5
Good
170 reviews on Google
 
03/04/2022
4.40 out of 5
Good
173 reviews on Google
 
03/11/2022
4.40 out of 5
Good
263 reviews on Google
 
05/11/2022
4.34 out of 5
Good
18 reviews on AutoScout24
 
01/06/2022
4.20 out of 5
Good
30 reviews on Facebook
 
05/05/2022
Callback request Write a message
Submit a review
Tell a friend

Your message to Klos Automobile GmbH

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.

I accept the privacy policy.

All reviews and experiences about Klos Automobile GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/19/2017  |  Last update: 06/24/2022   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, ad-free, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2022 Expert Systems GmbH