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Krebs Glas Lauscha GmbH

Distributor, developer and worldwide producer of glass Christmas tree decorations.

Krebs Glas Lauscha GmbH
CUSTOMERS' CHOICE 2025
TOP SERVICE PROVIDER 2025
4.69 out of 5
Excellent
1,329 Reviews
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Krebs Glas Lauscha, as a globally successful developer and worldwide producer of glass Christmas tree ornaments, continues the tradition of the Lauscha glassblowing families among others at the birthplace of Christmas ornaments in Lauscha.
Today...
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Contact information

Krebs Glas Lauscha GmbH
Am Park 1
98724 Lauscha
Germany
Directions

Contact person
Roger Müller

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Websites

Social Media

97% Recommended
5 stars 179
4 stars 29
2 stars 0
1 star 3
Offer
Payment
Delivery
Website
Customer service
Excellent (4.77)
Cost-performance ratio
Good (4.47)
Top competencies

Quality

4.74 out of 5
39 Reviews

Reliability

4.68 out of 5
38 Reviews

Availability

4.50 out of 5
38 Reviews

219 Reviews on ProvenExpert.com

4.66 out of 5
Excellent
4.75 out of 5
Excellent
Recommendation
Always happy to return, no Chinese junk!!!
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Customer review & rating for:
Befragung zu Ihrer Kundenzufriedenheit
02/12/2025Hartmut
5.00 out of 5
Excellent
Recommendation
The product is as shown on the website. The product is beautiful and can therefore be highly recommended.
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Customer review & rating for:
Zufriedenheitsumfrage unserer Businesskunden
02/12/2025Anonymously
4.57 out of 5
Excellent
Recommendation
completely satisfied, unfortunately there are not the same as 35 years ago
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Customer review & rating for:
Zufriedenheitsumfrage unserer Businesskunden
01/12/2025Peter aus Heilbronn
4.94 out of 5
Excellent
Recommendation
Super fast and competent, personal and friendly support in the event of a problem (problem was on the part of the payment service provider). 1A goods, top delivery time, perfect condition of the fragile treasures on delivery.
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Customer review & rating for:
Befragung zu Ihrer Kundenzufriedenheit
21/11/2025Anonymously
5.00 out of 5
Excellent
Recommendation
Such beautiful goods. Really great service. Smooth process. Highly recommended.
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Customer review & rating for:
Zufriedenheitsumfrage unserer Businesskunden
21/11/2025perlhuhn
5.00 out of 5
Excellent
Recommendation
Extremely good customer service, excellent support, perfect communication
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Customer review & rating for:
Zufriedenheitsumfrage unserer Businesskunden
28/10/2025Gitta Kirsten
5.00 out of 5
Excellent
Recommendation
Very beautiful ornaments, carefully decorated. And super nice customer service.
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Customer review & rating for:
Zufriedenheitsumfrage unserer Businesskunden
16/10/2025Silber-und-Rosen-Shop.de
5.00 out of 5
Excellent
Recommendation
My delivery arrived on time on the promised delivery date. Unfortunately, one of the balls was cracked, despite very good packaging. The complaint was handled in an uncomplicated and friendly manner by e-mail and I had the ball replaced at home just four days later. Many thanks for that.
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Customer review & rating for:
Befragung zu Ihrer Kundenzufriedenheit
07/08/2025Stephanie Kirschbaum
5.00 out of 5
Excellent
Recommendation
I dare say that Krebs Lauscha has the most beautiful Christmas decorations in the world
There are hand-blown figures at Krebs Lauscha, e.g. a bell and a Santa Claus
which cannot be surpassed in beauty and perfection.
I wish Krebs Lauscha and its artists that they can continue to produce such beautiful ornaments for a long time to come.
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Customer review & rating for:
Befragung zu Ihrer Kundenzufriedenheit
11/02/2025Anonymously
5.00 out of 5
Excellent
Recommendation
I ordered a complete new Christmas tree collection and am very satisfied with the delivery. The baubles correspond 100% to the presentation on the homepage. The baubles themselves are also flawless. I would order again immediately
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Customer review & rating for:
Befragung zu Ihrer Kundenzufriedenheit
30/01/2025S.Durstewitz
5.00 out of 5
Excellent
Recommendation
Very good offer and quality. You can't go wrong with Lauscha glass. Thank you.
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Customer review & rating for:
Zufriedenheitsumfrage unserer Businesskunden
22/01/2025Inge Bergmann
5.00 out of 5
Excellent
Recommendation
Beautiful Christmas tree baubles and very good quality! We are looking forward to this year when our Christmas tree is festively decorated with the new baubles.
Best wishes to Thuringia from Munich
Gabriele Werner
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Customer review & rating for:
Befragung zu Ihrer Kundenzufriedenheit
21/01/2025Anonymously
4.75 out of 5
Excellent
Recommendation
Very large selection of products, fast delivery, very well packaged
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Customer review & rating for:
Befragung zu Ihrer Kundenzufriedenheit
20/01/2025Anonymously
4.88 out of 5
Excellent
Recommendation
Everything perfect.Beautiful products with a lot of choice,allowing you to go back to Christmases when you were little,with your loved ones. Fast shipping(although it's something that I don't particularly care about),very accurate packaging.I ordered from Italy,so my package has seen a lot of hands,yet it arrived perfect.Good value for money.They are not cheap,of course,but they also have a much higher quality than the products that are usually found in various stores.It's only fair that quality is recognized and paid for.If there were more offers to us consumers we would be pleased.Customer service is helpful,kind and patient.It's not so expected and due.I don't speak a word of German and they helped me a lot.
I absolutely recommend this store.I will definitely buy from them again.
Thank you for everything
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Customer review & rating for:
Befragung zu Ihrer Kundenzufriedenheit
14/01/2025GIORGI LUCIA
5.00 out of 5
Excellent
Recommendation
Very nice goods at reasonable prices and very fast delivery..gladly again
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Customer review & rating for:
Befragung zu Ihrer Kundenzufriedenheit
06/01/2025Hannelore
5.00 out of 5
Excellent
Recommendation
I was very happy to find beautiful retro tree decorations here, just like the ones I remember from my childhood. The glass bulbs "Zick Zack" with reflex arrived intact and are even more beautiful than in the photos. The colors are brilliant and the gold dust glitters very nicely, which is especially beautiful in the evening when the tree is illuminated.
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Customer review & rating for:
Befragung zu Ihrer Kundenzufriedenheit
06/01/2025Anonymously
4.75 out of 5
Excellent
Recommendation
You can buy good quality craftsmanship here. That's nice and should stay that way.
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Customer review & rating for:
Befragung zu Ihrer Kundenzufriedenheit
27/12/2024Matthias aus Berlin
5.00 out of 5
Excellent
Recommendation
Delivery, although short notice, arrived in time to be hung on the Christmas tree. Beautiful decor, wonderful quality.
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Customer review & rating for:
Befragung zu Ihrer Kundenzufriedenheit
25/12/2024Bernd Buschmann
4.50 out of 5
Excellent
Recommendation
An ornament that was delivered broken was replaced immediately and very quickly upon recalamtion. Many thanks for this prompt service despite the Christmas period.
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Customer review & rating for:
Befragung zu Ihrer Kundenzufriedenheit
24/12/2024Andrea Schweinberger
4.53 out of 5
Excellent
Recommendation
The delivery was very fast, despite an increased order volume in the run-up to Christmas. The goods arrived in perfect condition. It was very well packaged. The quality is very good. As I had to return two items, I also had to deal with customer service. I was able to reach someone on the phone immediately, without having to wait on hold for ages. The lady was extremely friendly and helped me in an uncomplicated way.
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Customer review & rating for:
Befragung zu Ihrer Kundenzufriedenheit
20/12/2024Annett
1,110 Reviews from
5 other sources
4.69 out of 5
Excellent
4.90 out of 5
Excellent
560 reviews on Amazon
 
02/07/2025
4.60 out of 5
Excellent
21 reviews on Facebook
 
24/05/2025
4.50 out of 5
Excellent
464 reviews on Google Maps
 
24/11/2025
4.32 out of 5
Good
63 reviews on Etsy
 
03/12/2025
4.00 out of 5
Good
2 reviews on eBay
 
09/06/2022
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All reviews and experiences about Krebs Glas Lauscha GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 30/05/2022  |  Last update: 03/12/2025   |  Report profile

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