Liebhart Training - Vock & Liebhart GmbH

Services to increase customer and employee satisfaction

Liebhart Training - Vock & Liebhart GmbH

TOP SERVICE PROVIDER 2026
TOP RECOMMENDATION 2026
4.79 out of 5
Excellent
1,165 Reviews
Authenticity of reviews
Get in touch
Contact information
Vock & Liebhart GmbH was founded as a consulting and service company for customer service organizations by Herbert Vock in 1989. The Austrian family business is successfully managed by Alexander Liebhart in the 2nd generation.

Our passion is to...
View full description

Contact information

Liebhart Training - Vock & Liebhart GmbH
Rudolfstraße 4
3430 Tulln an der Donau
Austria

Contact person
Alexander Liebhart, MBA

Images, Videos & Audio

Websites

Social Media

100% Recommended
5 stars 1,014
4 stars 128
1 star 0
Quality
Value
Services
Performance
Methods

According to the feedback from reviewers on ProvenExpert, many highlighted their positive experiences from workshops, noting that these sessions were engaging and effectively designed. Reviewers also reported that the training quality was high, providing practical benefits that they could readily apply. Additionally, the feedback indicated an overall satisfaction with the experience, suggesting that participants felt they gained significant value from the sessions.

Top competencies

Customer satisfaction

4.85 out of 5
319 Reviews

Customer loyalty

4.83 out of 5
316 Reviews

Professional demeanour

4.98 out of 5
288 Reviews

1,151 Reviews on ProvenExpert.com

4.79 out of 5
Excellent
4.72 out of 5
Excellent
Recommendation
Overall, it was very good and helped me grow. I got a lot of new insights on how to steer difficult conversations in the right direction.
Show original
Customer review & rating for:
WOLF - Service Hero Training 2026
23/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
The quality and practical value of the presentation pay off very quickly. Solving everyday problems is particularly important in today’s competitive environment. If every technician can retain just one customer as a result of what they’ve learned, the training will already generate a long-term profit. Thank you very much for the interesting presentation.
Show original
Customer review & rating for:
WOLF - Service Hero Training 2026
19/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Hi Alex,

That was a great training session. It's already helped me a lot.

Thanks, Best regards, Leonie
Show original
Customer review & rating for:
WOLF - Service Hero Training 2026
18/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
It was a very varied and entertaining “training session”—that’s what makes professional development fun :-)
Show original
Customer review & rating for:
BÖSCH - Service Hero Training 2026 (VBG)
16/06/2026Anonymously
4.00 out of 5
Good
Recommendation
The examples were good, the banter was great, and the feedback was valuable for the team
Show original
Customer review & rating for:
BÖSCH - Service Hero Training 2026 (VBG)
10/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
I was pleasantly surprised by this talk, as I hadn't expected much from it. I learned a lot from it and would definitely recommend Alex to others.
Show original
Customer review & rating for:
WOLF - Service Hero Training 2026
08/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
I didn't even yawn once in those two days, even though my 5-month-old daughter woke me up around 4 a.m. on both days. So it was a good training session.
Show original
Customer review & rating for:
WOLF - Service Hero Training 2026
03/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Aleks did a fantastic job with the two-day Service Hero training. As the team leader in the group, I was impressed by how quickly Aleks engaged the technicians and got them fully on board right away. His authentic style, his expertise, and his ability to explain everything as practically as possible using real-life examples made the training lively and motivating for everyone. The feedback I received from the participants was all very, very positive, and they said that much of what was discussed would be very helpful for their future interactions with customers. Everyone expressed a desire for a repeat session or advanced training in the coming years.
Show original
Customer review & rating for:
BÖSCH - Service Hero Training 2026 (W)
03/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
It was entertaining, really interesting, and we had a blast too!!!😆
Show original
Customer review & rating for:
WOLF - Service Hero Training 2026
03/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
It was very interesting and helpful.
It was presented so well that we're going to try to put it into practice.
Best regards
Show original
Customer review & rating for:
WOLF - Service Hero Training 2026
03/06/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Nothing to add. Completely satisfied.
Show original
Customer review & rating for:
BÖSCH - Service Hero Training 2026 (W)
06/05/2026Anonymously
5.00 out of 5
Excellent
Recommendation
The fact that he didn't rely on slides (PowerPoint presentations), but spoke from the heart and then put that into practice.
Show original
Customer review & rating for:
BÖSCH - Service Hero Training 2026 (SBG)
06/05/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Hello Alexander,

The training itself was conducted according to a very well-structured agenda that took into account the specific aspects of each job (Bösch)
In addition, the program did a good job of addressing colleagues’ questions and examples. It was helpful to reflect on the details of my own work using others’ examples and with guidance from knowledgeable feedback.
That’s why I really enjoyed the training. As I mentioned earlier, I didn’t feel tired a single day during the training, and that was very positive.

Thank you!
Show original
Customer review & rating for:
BÖSCH - Service Hero Training 2026 (SBG)
05/05/2026Anonymously
4.00 out of 5
Good
Recommendation
Hi Alex,
I really enjoyed the training and will definitely put the material into practice and incorporate it into my daily life.
What I personally didn’t like was the way you asked for permission to post our photos. I felt a bit taken by surprise, especially since the gentlemen had already mentioned that photos were being taken on the side.
In the end, I was fine with it, and I didn’t say “stop” afterward because I didn’t want to make a fuss. Still, I think the approach to asking for such permission should be clear and unambiguous—not wrapped up in jokes.
Best regards,
Michael
Show original
Customer review & rating for:
BÖSCH - Service Hero Training 2026 (SBG)
04/05/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Interactive format, not a lecture, an outgoing and empathetic instructor,
interest in the profession, practical focus, time flew by, not a traditional training course, important tips for everyday work as a service technician
Show original
Customer review & rating for:
BÖSCH - Service Hero Training 2026 (SBG)
04/05/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Excellent presentation style, very helpful for future professional practice, and a relaxed, collaborative approach to working through the examples.
Show original
Customer review & rating for:
BÖSCH - Service Hero Training 2026 (SBG)
30/04/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Always perfectly focused yet relaxed—a top-notch event. I’d love to come back. Best regards
Show original
Customer review & rating for:
BÖSCH - Service Hero Training 2026 (W)
29/04/2026Anonymously
4.88 out of 5
Excellent
Recommendation
I went into the training session without any particular expectations, but ready to learn something new. I was very pleasantly surprised! The training was extremely beneficial and interesting; the two days flew by—I wish it could have lasted longer! Thanks, Alex!!
Show original
Customer review & rating for:
BÖSCH - Service Hero Training 2026 (W)
29/04/2026Anonymously
5.00 out of 5
Excellent
Recommendation
That was one of the most engaging training sessions I’ve ever attended.
Very professional, yet quite humorous.
It was also really helpful. I’m trying to put what I learned into practice. Sometimes it goes well, sometimes not so well, but it’s always in the back of my mind. Thank you so much!
I highly recommend it.
Show original
Customer review & rating for:
BÖSCH - Service Hero Training 2026 (W)
28/04/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Everything was great
Show original
Customer review & rating for:
BÖSCH - Service Hero Training 2026 (W)
28/04/2026Anonymously
14 Reviews from
1 other source
4.90 out of 5
Excellent
4.90 out of 5
Excellent
14 reviews on Facebook
 
23/02/2018

Your message to Liebhart Training - Vock & Liebhart GmbH

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.
Send message

I accept the privacy policy.

All reviews and experiences about Liebhart Training - Vock & Liebhart GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 23/02/2018  |  Last update: 17/04/2026   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Join now for free!
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2026 Expert Systems GmbH