Liebhart Training - Vock & Liebhart GmbH

Services to increase customer and employee satisfaction

Liebhart Training - Vock & Liebhart GmbH
TOP SERVICE PROVIDER 2026
TOP RECOMMENDATION 2026
4.79 out of 5
Excellent
1,149 Reviews
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Contact information
Vock & Liebhart GmbH was founded as a consulting and service company for customer service organizations by Herbert Vock in 1989. The Austrian family business is successfully managed by Alexander Liebhart in the 2nd generation.

Our passion is to...
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Contact information

Liebhart Training - Vock & Liebhart GmbH
Rudolfstraße 4
3430 Tulln an der Donau
Austria

Contact person
Alexander Liebhart, MBA

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100% Recommended
5 stars 999
4 stars 127
1 star 0
Quality
Value
Services
Performance
Methods
Top competencies

Customer satisfaction

4.85 out of 5
315 Reviews

Customer loyalty

4.83 out of 5
312 Reviews

Professional demeanour

4.98 out of 5
284 Reviews

1,135 Reviews on ProvenExpert.com

4.79 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Nothing to add. Completely satisfied.
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Customer review & rating for:
BÖSCH - Service Hero Training 2026 (W)
06/05/2026Anonymously
5.00 out of 5
Excellent
Recommendation
The fact that he didn't rely on slides (PowerPoint presentations), but spoke from the heart and then put that into practice.
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Customer review & rating for:
BÖSCH - Service Hero Training 2026 (SBG)
06/05/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Hello Alexander,

The training itself was conducted according to a very well-structured agenda that took into account the specific aspects of each job (Bösch)
In addition, the program did a good job of addressing colleagues’ questions and examples. It was helpful to reflect on the details of my own work using others’ examples and with guidance from knowledgeable feedback.
That’s why I really enjoyed the training. As I mentioned earlier, I didn’t feel tired a single day during the training, and that was very positive.

Thank you!
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Customer review & rating for:
BÖSCH - Service Hero Training 2026 (SBG)
05/05/2026Anonymously
4.00 out of 5
Good
Recommendation
Hi Alex,
I really enjoyed the training and will definitely put the material into practice and incorporate it into my daily life.
What I personally didn’t like was the way you asked for permission to post our photos. I felt a bit taken by surprise, especially since the gentlemen had already mentioned that photos were being taken on the side.
In the end, I was fine with it, and I didn’t say “stop” afterward because I didn’t want to make a fuss. Still, I think the approach to asking for such permission should be clear and unambiguous—not wrapped up in jokes.
Best regards,
Michael
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Customer review & rating for:
BÖSCH - Service Hero Training 2026 (SBG)
04/05/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Interactive format, not a lecture, an outgoing and empathetic instructor,
interest in the profession, practical focus, time flew by, not a traditional training course, important tips for everyday work as a service technician
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Customer review & rating for:
BÖSCH - Service Hero Training 2026 (SBG)
04/05/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Excellent presentation style, very helpful for future professional practice, and a relaxed, collaborative approach to working through the examples.
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Customer review & rating for:
BÖSCH - Service Hero Training 2026 (SBG)
30/04/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Always perfectly focused yet relaxed—a top-notch event. I’d love to come back. Best regards
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Customer review & rating for:
BÖSCH - Service Hero Training 2026 (W)
29/04/2026Anonymously
4.88 out of 5
Excellent
Recommendation
I went into the training session without any particular expectations, but ready to learn something new. I was very pleasantly surprised! The training was extremely beneficial and interesting; the two days flew by—I wish it could have lasted longer! Thanks, Alex!!
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Customer review & rating for:
BÖSCH - Service Hero Training 2026 (W)
29/04/2026Anonymously
5.00 out of 5
Excellent
Recommendation
That was one of the most engaging training sessions I’ve ever attended.
Very professional, yet quite humorous.
It was also really helpful. I’m trying to put what I learned into practice. Sometimes it goes well, sometimes not so well, but it’s always in the back of my mind. Thank you so much!
I highly recommend it.
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Customer review & rating for:
BÖSCH - Service Hero Training 2026 (W)
28/04/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Everything was great
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Customer review & rating for:
BÖSCH - Service Hero Training 2026 (W)
28/04/2026Anonymously
4.75 out of 5
Excellent
Recommendation
Entertaining with plenty of practical tips
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Customer review & rating for:
BÖSCH - Service Hero Training (W)
26/03/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Extremely informative and presented in an engaging way... also useful in everyday life... highly recommended
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Customer review & rating for:
BÖSCH - Service Hero Training (W)
21/03/2026Anonymously
5.00 out of 5
Excellent
Recommendation
The training session with Alex was very informative, and I would definitely recommend that companies book a session.
I would recommend it to any technician who deals with customers! You can really tell that Alex loves his job.
Thanks, Alex, and stick with your sneakers!
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Customer review & rating for:
BÖSCH - Service Hero Training (W)
20/03/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Very well done; it's very helpful for everyday life
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Customer review & rating for:
BÖSCH - Service Hero Training (W)
13/03/2026Anonymously
5.00 out of 5
Excellent
Recommendation
with practical examples,
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Customer review & rating for:
BÖSCH - Service Hero Training (W)
13/03/2026Anonymously
5.00 out of 5
Excellent
Recommendation
That was really great, thanks again.
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Customer review & rating for:
BÖSCH - Service Hero Training (W)
13/03/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Very well presented, it was never boring. Just the right balance of seriousness and humor. You can see the years of experience.
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Customer review & rating for:
BÖSCH - Service Hero Training (W)
13/03/2026Anonymously
5.00 out of 5
Excellent
Recommendation
I liked everything. Mr. Liebhart used good examples. These can be compared or applied both professionally and privately. Since the training, I have been thinking more actively about communication with customers, especially when it comes to first impressions.
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Customer review & rating for:
EAM - Service.Hero.Training 1
20/01/2026Anonymously
4.92 out of 5
Excellent
Recommendation
I was particularly pleased with the mix of sound theory and practical exercises. The trainer managed to create an atmosphere in which we could try out new things without inhibitions. Working on real case studies from our everyday work was especially helpful. A top trainer with a strong practical focus! The content was conveyed in a very authentic and confident manner. The direct feedback during the exercises was particularly helpful. If you are looking for training that really makes a difference in your everyday life, this is the right place for you.
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Customer review & rating for:
EAM - Service.Hero.Training 1
19/01/2026Anonymously
5.00 out of 5
Excellent
Recommendation
I recommend Mr. Liebhart because he has a lot of experience and approaches his topics creatively. He always uses his real-life experiences as examples to illustrate what he is explaining to us.
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Customer review & rating for:
EAM - Service.Hero.Training 1
18/01/2026Anonymously
14 Reviews from
1 other source
4.90 out of 5
Excellent
4.90 out of 5
Excellent
14 reviews on Facebook
 
23/02/2018

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All reviews and experiences about Liebhart Training - Vock & Liebhart GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 23/02/2018  |  Last update: 17/04/2026   |  Report profile

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