Dear Mr. Schultze (Managing Director),
Dear Mrs. Werder (responsible project manager),
dear Mr. Hummes (executing journeyman painter)
Well, what follows now ??? !!!
The evaluation of the Lindemann family from Burgwedel.
What had happened?
On 03.02.2023 a photovoltaic company has a PV system within
1 day on our roof erected. The craftsmen have unfortunately
forgotten to push a roof tile back into its original position.
back into its original position. It rained the whole night and
our tenants in the 1st floor have us on 04.02.2023 a water damage
of the ceiling in the bathroom below.
The PV plant company then commissioned us to remove the water damage on behalf of
on behalf of their insurance company. Since the company Heyse had a very good rating on the Internet
very good rating on the Internet, I contacted them.
Strangely enough - who answered the phone - Mr. Schultze personally. One day
later, Mrs. Werder (project manager) called me and made an appointment for the
Visiting date for the 27.02.2023 agreed. The next day
after the inspection, the offer was already in my e-mail box.
After clarification with the insurance company, I then awarded the contract to the
company Heyse (3 working days were planned).
On 15.03.3023 Mr. Hummes (painter journeyman) began with the work.
Already on 16.03.3023 at 14.00 clock Mr. Hummes was ready.
During the painting work and beforehand we had 4 times personal
Contact with Ms. Werder on site. In total I had about 10 phone calls
with Mrs. Werder.
What did my wife and I notice?
Mrs. Werder is a very cordial and very competent contact person.
She was involved in the project with a choice of words that was also "understandable to non-painters".
(Note to Mr. Schultze - a very good employee).
Mr. Hummes is a very competent, clean and technically well
working painter on site. All deadlines were met in consultation with our
Tenants kept. The result we would like to describe as:
Unfortunately, we did not visit the Heyse site in Isernhagen.
in Isernhagen. Therefore, we cannot award any points for the company's
points. Otherwise, we can give 100% for all points.
Mr. Schultze for the quick response to my inquiry - although
he was on a customer appointment in Bremen during my inquiry:
Mrs. Werder (as we have learned from Mr. Schultze only since
recently with Heyse) for the very competent preparation, processing and
and the completion of the project.
Mr. Hummes - as an excellent painter journeyman on site with competence,
prudence and practical execution.
So we can absolutely recommend the painting company Heyse as a specialist painting company
recommend and will do so.
Thank you very much and greetings
Family Lindemann from Burgwedel
A small addendum from Mrs. Lindemann:
I myself come from a service business. Unfortunately
I have seldom received such a competent, friendly and prompt
processing of my wishes. Thank you.
Matthias Schultze and Team HEYSE - The favorite painters