proFIT GmbH - fit statt fertig

Workplace health promotion with the health voucher

proFIT GmbH - fit statt fertig
4.65 out of 5
Excellent
85 Reviews
Contact information
With the proFIT health voucher, companies of any size can easily promote the health of their employees, tax-free and without administrative effort. Via the online portal with intelligent search, attractive health and prevention measures are...

Contact information

proFIT GmbH - fit statt fertig
Freiheitstr. 11
40699 Erkrath
Germany
Directions

Contact person
Nicole Schaffmeister

Images & Videos

98% Recommended
5 stars 59
4 stars 24
1 star 0
Customer service
Excellent (4.74)
Cost-performance ratio
Excellent (4.88)
Top competencies

Professionalism

5.00 out of 5
3 Reviews

Professional demeanor

5.00 out of 5
3 Reviews

Communication

5.00 out of 5
3 Reviews

85 Reviews on ProvenExpert.com

4.65 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Committed, helpful employees!
Friendly communication!
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Customer review & rating for:
proFIT-Gesundheitsgutschein in der Praxis
11/21/2023Karin Streng
proFIT GmbH - fit statt fertig Comment from proFIT GmbH - fit statt fertig:
Thank you very much for the nice and motivating feedback, which we are happy to pass on to our employees!
Greetings from your proFIT team
4.33 out of 5
Good
Recommendation
After the desired supplier notification, the response was immediate and I was always kept up to date.
However, the search functions on the platform are not yet optimal, nor are the links or timeliness of some providers.
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Customer review & rating for:
proFIT-Gesundheitsgutschein in der Praxis
11/21/2023Anonymously
proFIT GmbH - fit statt fertig Comment from proFIT GmbH - fit statt fertig:
Thank you very much for your good review and the nice feedback for our partner management staff. We will pass on your information to the IT department. If you would like us to find out more, please send an e-mail directly to your proFIT contact person with a callback request. Tip: If you discover an obsolete offer, you can draw our attention to it in seconds via the "Report offer" link in the offer itself.
Best regards from your proFIT team
5.00 out of 5
Excellent
Recommendation
super Service!!!!
Customer review & rating for:
proFIT-Gesundheitsgutschein in der Praxis
11/08/2023Anonymously
proFIT GmbH - fit statt fertig Comment from proFIT GmbH - fit statt fertig:
Wir danken Ihnen für die sehr gute Bewertung, viel Spaß beim Einlösen der Gutscheine!
Viele Grüße Ihr proFIT-Team
5.00 out of 5
Excellent
Recommendation
I reported a desired provider and this worked out very well. My desired provider was now included, during the process I was always kept up to date by a friendly employee. The use of the voucher has also always worked smoothly so far. The only drawback: there could be more providers to choose from. (But for that you can report the desired provider :-) )
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Customer review & rating for:
proFIT-Gesundheitsgutschein in der Praxis
07/13/2023Linda
proFIT GmbH - fit statt fertig Comment from proFIT GmbH - fit statt fertig:
Thank you very much for the great feedback and the active participation in shaping our network! Have fun redeeming the voucher...
Summer greetings from Erkrath
Your proFIT team
5.00 out of 5
Excellent
Recommendation
New provider was included very quickly after request. Creation of the vouchers runs super simple, even via the app.
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Customer review & rating for:
proFIT-Gesundheitsgutschein in der Praxis
03/23/2023Anonymously
proFIT GmbH - fit statt fertig Comment from proFIT GmbH - fit statt fertig:
Thank you very much for the great feedback, which we are also very happy to pass on to the partner management!
Greetings from your proFIT team
5.00 out of 5
Excellent
Recommendation
Fast and uncomplicated. Absolutely recommended.
Show original
Customer review & rating for:
proFIT-Gesundheitsgutschein in der Praxis
02/10/2023Anonymously
proFIT GmbH - fit statt fertig Comment from proFIT GmbH - fit statt fertig:
Thank you very much for the positive review and continue to enjoy the vouchers!
Many greetings your proFIT team
5.00 out of 5
Excellent
Recommendation
I suggested a provider of my choice. proFIT GmbH immediately contacted this provider, who gave his OK to participate. I have already been there myself for a course that was very good for my health. Thank you for the quick processing.
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Customer review & rating for:
proFIT-Gesundheitsgutschein in der Praxis
01/24/2023Elke Geske
proFIT GmbH - fit statt fertig Comment from proFIT GmbH - fit statt fertig:
Thank you very much for the great feedback, which we are very happy to pass on to the partner management!
Greetings from your proFIT team
5.00 out of 5
Excellent
Recommendation
Mr. Nolden went out of his way to consult with the local provider and always kept me informed of progress.
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Customer review & rating for:
proFIT-Gesundheitsgutschein in der Praxis
12/21/2022Martin Wahl
proFIT GmbH - fit statt fertig Comment from proFIT GmbH - fit statt fertig:
Thank you very much for the positive feedback, which we are very happy to pass on to Mr. Nolden!
Happy holidays and continue to have fun & health with the proFIT vouchers...
Your proFIT team
5.00 out of 5
Excellent
Recommendation
I have named a desired provider and it was worked on to win that is great so you can look on the spot and choose!
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Customer review & rating for:
proFIT-Gesundheitsgutschein in der Praxis
12/01/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Desired provider recommendations are promptly checked and successfully implemented in my case. Professional communication.
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Customer review & rating for:
proFIT-Gesundheitsgutschein in der Praxis
11/16/2022Anonymously
1.67 out of 5
Fair
The offer for the prevention voucher is completely insufficient.
It is not comprehensible that obtained vouchers expire at the end of the year. Thus, the voucher received on 01.12. of the year already expires on 31.12. and is therefore valid for a whole 30 days!!! This is probably even illegal, since vouchers must also have a minimum period of validity.
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Customer review & rating for:
proFIT-Gesundheitsgutschein in der Praxis
06/10/2022Anonymously
proFIT GmbH - fit statt fertig Comment from proFIT GmbH - fit statt fertig:
Dear user of our proFIT vouchers,
we understand your displeasure, unfortunately there is not much we can do about it. The prevention vouchers selected by your employer are subject to prescribed regulations (according to § 20 para. 2 p. 1 SGB V) and are always only valid for one calendar year, regardless of when you register on the portal. On the other hand, the employer subsidy is tax- and social security-free for you. The good news is that you will receive new credits or vouchers directly in January and will then have the full 12 months to choose an offer. It all sounds complicated, but actually it is not. Please contact us and we will help you find an attractive offer for 2022. In addition, we can talk to your employer to see if it is possible to switch to our non-monetary vouchers, here the vouchers are valid for much longer and the offer is far greater.
Best regards
Your proFIT team
5.00 out of 5
Excellent
Recommendation
First time giving a recommendation: Great feedback... Recommendation went smoothly.
Thank you very much.
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Customer review & rating for:
proFIT-Gesundheitsgutschein in der Praxis
02/03/2022Anonymously
5.00 out of 5
Excellent
Recommendation
This is how vouchers are a joy: fast and trouble-free redemption, as well as a new addition to my desired provider - what more could you want!!!
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Customer review & rating for:
proFIT-Gesundheitsgutschein in der Praxis
12/02/2021Anonymously
4.00 out of 5
Good
Recommendation
This time it worked great with the wish provider registration. Unfortunately, it was not so good at the previous times.
Show original
Customer review & rating for:
proFIT-Gesundheitsgutschein in der Praxis
02/04/2021Anonymously
proFIT GmbH - fit statt fertig Comment from proFIT GmbH - fit statt fertig:
Thank you very much for your patience and the positive feedback!
We are pleased that it has now worked out and wish you much fun with the voucher redemption...
Many greetings from Erkrath
Your team from proFIT
5.00 out of 5
Excellent
Recommendation
Very competent team, especially in partner management works a very nice employee who always helps with questions and problems. Even on the weekend from the home office, I was able to contact the colleague via Xing and she helped me the same day. Many thanks to these great employees! I wish you a happy new year.
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Customer review & rating for:
proFIT-Gesundheitsgutschein in der Praxis
12/28/2020Michael S.
proFIT GmbH - fit statt fertig Comment from proFIT GmbH - fit statt fertig:
Hello Michael,

Thank you very much for your positive feedback, which we are happy to pass on to our partner management.
A happy new year to you as well!

Many greetings from Erkrath
Your team from proFIT
4.00 out of 5
Good
Recommendation
The processing of my request was handled very meticulously. Always with a feedback for me about the status of my request.
Super , keep it up !!!
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Customer review & rating for:
proFIT-Gesundheitsgutschein in der Praxis
06/09/2020Michael
5.00 out of 5
Excellent
Recommendation
A very nice thing. I've been receiving the salary subsidies for health-promoting measures for 18 months now. The portal is clear and you can quickly find the right offers. There have never been any problems with processing. When I had a somewhat tricky issue last week, the Profit Team helped me out quickly. Thanks again - and keep up the good work :-)
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Customer review & rating for:
proFIT-Gesundheitsgutschein in der Praxis
02/10/2020Anonymously
3.67 out of 5
Good
Recommendation
Unfortunately, I had the experience that the desired provider registration dragged on for months. I did get an answer from ProFit to my inquiry emails, but in such a way that I was left completely in the dark about the actual processes. I could not understand why everything took so extremely long and who was to blame - the provider or ProFit. That's why I had a dispute with you and with the provider of my choice, even though everything is supposed to run so smoothly according to your advertising. When I inquired, I did not get the impression that my concerns were being dealt with personally and that direct contact was being made with the desired provider, but rather that the answer was always just empty phrases such as "It is helpful if you contact your desired provider again yourself...". But I did that all the time!
The provider told me that ProFit had not responded, you told me that you had not heard anything from the provider.... How can something like this be? This has to get better, otherwise you can't recommend ProFit! By the way, I then received no response to further mails.
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Customer review & rating for:
proFIT-Gesundheitsgutschein in der Praxis
02/06/2020Anonymously
proFIT GmbH - fit statt fertig Comment from proFIT GmbH - fit statt fertig:
Thank you for taking the time to write a review. We are very sorry that you had a bad experience with your preferred provider registration - this is definitely not our quality standard. We will discuss your criticism with our partner management. We are continuously working on our service quality by optimizing processes, training and strengthening our team. We hope that we will meet your expectations in the future and that you will enjoy redeeming your vouchers. Your proFIT team.
5.00 out of 5
Excellent
Recommendation
.... because I am/was very satisfied with the customer service... they were very committed to my wishes,,, I appreciate that very much.

top!!!
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Customer review & rating for:
proFIT-Gesundheitsgutschein in der Praxis
01/09/2020Renata Dimmig
4.00 out of 5
Good
Recommendation
That my desired provider was contacted so quickly and also followed up.
Show original
Customer review & rating for:
proFIT-Gesundheitsgutschein in der Praxis
12/17/2019Anonymously
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All reviews and experiences about proFIT GmbH - fit statt fertig are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/04/2014  |  Last update: 03/06/2024   |  Report profile

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