Schwabengarage GmbH Pforzheim

Ford and Mazda dealerships

Schwabengarage GmbH Pforzheim
783 Reviews i
published (99 %)
out of 784 reviews
Contact information
Schwabengarage GmbH Pforzheim- Your new car, used car and service professional for the brands FORD and MAZDA

We look forward to your visit to the website of Schwabengarage GmbH Pforzheim. Because with us everything revolves around you: our...

Contact information

Schwabengarage GmbH Pforzheim
Karlsruher Str. 22
75179 Pforzheim
Germany
Directions

Opening hours

Thursday 07:00 am-06:30 pm

Websites & Profiles

Review from 06/25/2021  
4.92 out of 5
Excellent
Recommendation
Quality
Service on offer
Consulting
Services
Top competencies

Professionalism

4.40 out of 5
45 Reviews

Reliability

4.36 out of 5
45 Reviews

Project success

4.28 out of 5
46 Reviews

224 Reviews on ProvenExpert.com

4.92 out of 5
Excellent
Recommendation
I had a very positive experience with Swallow Garage a short time ago. During the sale of my used car, Mr. Antonio Decker gave me
Very friendly advice and has really taken care of everything. Whether email traffic or on the phone always friendly and all questions answered very promptly. So I imagine customer service. Many thanks again.
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Customer review & rating for:
Schwabengarage GmbH Pforzheim
06/25/2021A. S.
4.50 out of 5
Excellent
Recommendation
I have been a customer for many years and have been satisfied with the purchase of a car and the after-sales service. Since I am a Ford driver, I can only make a recommendation for this. 👍
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Customer review & rating for:
Schwabengarage GmbH Pforzheim
05/13/2021Bärbel P.
5.00 out of 5
Excellent
Recommendation
I felt excellently looked after from A for the offer ("old" and "new") to Z for the approval.
And that the further support by the workshop remains as "super" as it was in past years, I also assume.
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Customer review & rating for:
Schwabengarage GmbH Pforzheim
03/11/2021Silvia S.
3.50 out of 5
Good
Recommendation
Feedback on the planned sale of the own car and purchase of a new car is still missing, the consultant wanted to call with an offer.
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Customer review & rating for:
Schwabengarage GmbH Pforzheim
11/07/2020Ilsemarie S.
3.00 out of 5
Average
Recommendation
-point oil change for Ford Tourneo Coustom too expensive, with almost 10l 0W30 engine oil.1 liter almost 25 euros calculated times 10l.More like gas station prices per liter .-point request made because of retrofitting a AHK fixed,no answer get, until today
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Customer review & rating for:
Schwabengarage GmbH Pforzheim
07/18/2020Anonymously
5.00 out of 5
Excellent
Recommendation
With my old Ford, since I live here in Pforzheim together with my life partner, I was also always very satisfied with the work during inspections or repairs of the workshop.
With my large family and soon three children, the issue was now to find a suitable vehicle. Mr. Edinger in particular immediately understood me as a person and guided me insanely well through the consultation and sales process. I feel very competently looked after in the workshop. I had not experienced such a satisfactory overall performance of a car dealership in the Karlsruhe region. I think such a perfect performance should be honored in any case, for this reason the rating!
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Customer review & rating for:
Schwabengarage GmbH Pforzheim
07/03/2020Fabian B.
5.00 out of 5
Excellent
Recommendation
Good, fair sales advice. Friendly staff
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Customer review & rating for:
Schwabengarage GmbH Pforzheim
03/31/2020Anonymously
5.00 out of 5
Excellent
Recommendation
I have been a customer for many years and would not be if the team was not so great, compliments to all!
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Customer review & rating for:
Schwabengarage GmbH Pforzheim
03/20/2020Alban B.
5.00 out of 5
Excellent
Recommendation
Service employee Mr. Müller does an excellent job and is super friendly
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Customer review & rating for:
Schwabengarage GmbH Pforzheim
03/14/2020Peter B.
4.75 out of 5
Excellent
Recommendation
With the service and good advice
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Customer review & rating for:
Schwabengarage GmbH Pforzheim
03/13/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Very friendly competent and courteous staff, good price-performance ratio, everything great!
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Customer review & rating for:
Schwabengarage GmbH Pforzheim
01/29/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Great advice, good service
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Customer review & rating for:
Schwabengarage GmbH Pforzheim
11/27/2019Rainer Z.
5.00 out of 5
Excellent
Recommendation
Always very helpful
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Customer review & rating for:
Schwabengarage GmbH Pforzheim
10/30/2019Chris F.
4.00 out of 5
Good
Recommendation
With service and friendliness
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Customer review & rating for:
Schwabengarage GmbH Pforzheim
08/14/2019Anonymously
1.11 out of 5
Poor
funny, only good ratings...
then I'll make a start in the other direction.
Had my VW Eos due to a marten damage (had bitten a hole in the front frame seal) and the Kasko-Select option of my insurance to the Schwabengarage in Pf brought.
1st attempt of the workshop was more than poor: seal improperly installed, convertible from then on leaking, visually a disaster (seal was very wavy, not glued and stood out at the corners). In addition, the covers were installed incorrectly at the corners, so that they no longer held properly and ugly gaps were visible everywhere.
During the complaint, the work was inspected, the roof was opened and closed, and stopped in any intermediate positions. After a while, when the roof started to sink uncontrollably, Mr. Sakko and the installer looked at me with wide eyes and horror. When I pointed out that stable service positions are intended for such purposes, they didn't even bother. Then it was touched up, this time with a new holding rail (necessary because this seal was changed to the facelift model 2011, also the rail). At first glance, it looked much better before. However, the seal now stands out on the passenger side at the corner about 1/2 cm on a length of about 10 cm laterally and has a noticeable bump in the groove in which the window enters. In addition, my front windows now block again and again, relearn often brings only for the moment something. It's possible that the electronics of the roof control system was messed up by the uncontrolled lowering process and that's why the windows keep blocking, or the blocking is caused by the incorrectly seated seal (and the bump). In any case, Mr. Sakko said that the blocking had nothing to do with the new seal, and that I had probably said that this problem existed before, which was absolutely not the case. I said everything was fine before and worked reliably. Apparently you have to have a running dictaphone with you....
Since I have now lost the last bit of trust in this workshop, the insurance company has again commissioned an expert to assess the current damage. Then the car goes to a workshop that knows about it.
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Customer review & rating for:
Schwabengarage GmbH Pforzheim
08/01/2019Anonymously
2.50 out of 5
Average
Incompetent staff, one does not know what the other does and you have to explain everything again when you have an appointment, because no one knows. Ordered things you have to call behind etc.
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Customer review & rating for:
Schwabengarage GmbH Pforzheim
07/11/2019Anonymously
1.50 out of 5
Fair
Schwabengarage has sold me a used car.I had problems from the beginning.He swallowed oil and radiator water without end.I let in my workshop make an inspection.I have paid 600 euros for it,since I wonder why Schwabengarage has a workshop and checks the cars before the sale.My Wekstatt said I should go to Schwabengarage and look for faults on radiator water and Zilynderkopfdichtung lassen.3 Days I had to take vacation and was found nothing.Again to the workshop then have found the error.Again 350 euros.A decent car dealership comes to meet me at the bill or takes the car back.Schwabengarage wants to know nothing about it.Main thing ne bottle of champagne when buying donated.Never again this car dealership.the last store.
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Customer review & rating for:
Schwabengarage GmbH Pforzheim
06/07/2019Anonymously
Schwabengarage GmbH Pforzheim Comment from Schwabengarage GmbH Pforzheim:
Good morning, we are very sorry about this. We would like to talk to you about this incident. Unfortunately, due to the anonymous rating, it is not possible to locate you in our customer base. Is there a possibility that you contact me by mail melisa.yoldas@schwabengarage.de or by phone: 07231379514?
I look forward to your feedback.

With kind regards
Melisa Yoldas
Schwabengarage GmbH
4.00 out of 5
Good
Recommendation
During the inspection, a fault was noticed, vehicle loses oil slightly between the engine and transmission. Instead of repairing this right away, a new appointment is needed. The cost of a replacement key is just as exorbitant as the price of a fuse. Otherwise, the work would be well done (as far as I could check myself.) The personal contact was good, even the idea of a video I find not bad, too bad that it was shot after and not during the repair. Thus, one could not see, for example, the worn brake pads, or the waste oil. Conclusion; apart from the prices a clear good!
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Customer review & rating for:
Schwabengarage GmbH Pforzheim
05/29/2019A.
4.09 out of 5
Good
Recommendation
That with me a mechanic has made a trip with me together with my car was super. So I could discuss what bothered me directly with him on the vehicle.
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Customer review & rating for:
Schwabengarage GmbH Pforzheim
05/22/2019Anonymously
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Schwabengarage GmbH Pforzheim
04/09/2019Anonymously
559 Reviews from
3 other sources
4.62 out of 5
Excellent
4.88 out of 5
Excellent
170 reviews on mobile.de
 
07/24/2022
4.67 out of 5
Excellent
25 reviews on AutoScout24
 
09/08/2022
4.50 out of 5
Excellent
364 reviews on Google Maps
 
08/29/2022
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* All reviews and experiences about Schwabengarage GmbH Pforzheim are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/27/2017  |  Last update: 03/07/2022   |  Report profile

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