smilestore Zahnkosmetik

Dental cosmetics, toothpaste, ultrasonic toothbrush, bleaching, toothbrushes

smilestore Zahnkosmetik
TOP SERVICE PROVIDER 2023
4.95 out of 5
Excellent
10,016 Reviews
Contact information
The days when brushing your teeth was a boring everyday ritual are over. We catapult your oral hygiene to the next level. With us, you'll find unusual toothpastes and other dental care items that you're unlikely to find in the drugstore or...

Contact information

smilestore Zahnkosmetik
Girardetstraße 72
45131 Essen
Germany
Directions

Contact person
Kay Link

Images & Videos

Opening hours

Friday 10:00 am-06:00 pm
90% Recommended
5 stars 37
2 stars 0
1 star 3
Good (4.49)
Cost-performance ratio
Excellent (4.52)
Top competencies

Customer loyalty

5.00 out of 5
4 Reviews

Customer satisfaction

5.00 out of 5
4 Reviews

Quality

5.00 out of 5
4 Reviews

42 Reviews on ProvenExpert.com

4.57 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
I find the studio incredibly beautifully decorated. I felt very comfortable. Everything was also explained well. Treatment does not hurt at all. I was very pleased with the result. I could clearly see a difference - can only recommend it! :)
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Customer review & rating for:
smilestore Zahnkosmetik
05/30/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I am super satisfied with my experience at smilestore. Super nice staff always very courteous, everything is explained to you, great result of the teeth and always top offers.
I have been a customer of smilestore for a long time and would not go anywhere else.
The dental care products they also sell in the store are really 1A , top goods and I no longer buy products in the supermarket. :-)
All in one ; if you want a great result and honest advice, go to smilestore the result will convince you. *.*
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Customer review & rating for:
smilestore Zahnkosmetik
05/23/2023Kira
4.50 out of 5
Excellent
Recommendation
The on-site consultation is professional and honest. Here you are not made empty promises but really shown what is possible and what is not. The treatment is pleasant and the ambience supporting feel-good factor - absolutely convinced.
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Customer review & rating for:
smilestore Zahnkosmetik
05/08/2023Natascha
5.00 out of 5
Excellent
Recommendation
I have been extremely satisfied with the treatment and can only recommend it to anyone who is dissatisfied with his tooth color :) ! We will see each other again in half a year. MJ
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Customer review & rating for:
smilestore Zahnkosmetik
04/26/2023MJ
5.00 out of 5
Excellent
Recommendation
An absolute recommendation!
Great staff - always super friendly.
The treatments and products are really top🙏🏻
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Customer review & rating for:
smilestore Zahnkosmetik
04/25/2023Evi
5.00 out of 5
Excellent
Recommendation
Just super!!

I can really recommend the Smilestore to anyone who wants to walk through life with a bright smile and a good feeling.
The result is top, the products are great and the staff friendly, motivated and professional!

This was certainly not my last visit.
5 stars!!!
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Customer review & rating for:
smilestore Zahnkosmetik
04/20/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I am 100% satisfied !!!!
Again and again with pleasure.
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Customer review & rating for:
smilestore Zahnkosmetik
04/12/2023Nicole Juraschka
5.00 out of 5
Excellent
Recommendation
Very nice staff and great atmosphere during the treatment with a super result!🥰👍
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Customer review & rating for:
smilestore Zahnkosmetik
04/12/2023Anonymously
smilestore Zahnkosmetik Comment from smilestore Zahnkosmetik:
Thank you very much!
5.00 out of 5
Excellent
Recommendation
I can recommend the Smilestore to anyone and everyone who is interested in a professional teeth cleaning by a trained team!!!

The result of the teeth whitening is always impressive and keeps what it promises! The experts on site are responsive to all questions and requests and have a great selection of great products for home!

Price performance is absolutely right and I feel in good hands every time!
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Customer review & rating for:
smilestore Zahnkosmetik
02/23/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Reliable, nice company and really worth recommending
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Customer review & rating for:
smilestore Zahnkosmetik
02/11/2023Elie
4.60 out of 5
Excellent
Recommendation
I received a very warm welcome. The employees are very nice and accommodating. In general, a very pleasant atmosphere.
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Customer review & rating for:
smilestore Zahnkosmetik
02/06/2023Anonymously
5.00 out of 5
Excellent
Recommendation
A few days ago I was at my first teeth whitening at Smilestore and I am more than satisfied. Super nice team and great treatment. I bought the Megasonex on recommendation and am very happy. Super toothbrush. Thanks for the recommendation
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Customer review & rating for:
smilestore Zahnkosmetik
02/02/2023Emily
5.00 out of 5
Excellent
Recommendation
At Smilestore you can expect a very friendly, dedicated and competent team, which has been very individual and responsive to my needs.

The rooms are great. The products are carefully chosen, the selection is great. A dream.

A crystal clear recommendation, to all friends of oral and dental hygiene.
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Customer review & rating for:
smilestore Zahnkosmetik
01/30/2023Falk Niederstein
5.00 out of 5
Excellent
Recommendation
I am more than positively surprised by both the products and the first-class customer service. About the service: trouble-free order, fast delivery, clear order process, very loving and high-quality packaging. About the products: Since I have very sensitive gums, I ordered two toothpastes from SPLAT (Professional Healthy Gums and Lavendersept) and can give a recommendation for both with a clear conscience. The taste is pleasant and my gums are not irritated as usual. The good feeling in the mouth after brushing lasts a long time. However, I am particularly impressed with the Teoxane skin care. The Advanced Filler I ordered provides even, velvety skin and is very well tolerated. I will certainly order more products from this series. All in all, from me the grade "Very good"for smile store.
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Customer review & rating for:
smilestore Zahnkosmetik
01/26/2023Katrin Becker
4.60 out of 5
Excellent
Recommendation
Great service and super pollinated on site!
Kim is a very nice and knowledgeable employee
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Customer review & rating for:
smilestore Zahnkosmetik
01/26/2023Anna
4.40 out of 5
Good
Recommendation
Positive : I am very satisfied with the Megasonex. Must say; never had a vibrating toothbrush and certainly not one with ultrasound. Teeth are very clean and the 3 minutes running time are also very good. I also find the toothpaste top. Minimally become a little brighter.
Negative, however, was that one must bear the shipping costs themselves when returning (had a partial return). It followed a rude email with the reason " only because of not liked " or something like that.... must pay the shipping costs themselves. Fortunately I could handle it with Pay Pal back.
I had asked by email in advance a few questions and was well informed by the lady there. Unfortunately, I later came to a Mr. Kai Link ( or so similar) I found him rude. Maybe I asked too many questions by email and was a bit annoying. Well I was then referred that I can also call there. Unfortunately, I can not because I am very hard of hearing (almost deaf). Anyway, the gentleman did not know this of course.....
Nevertheless, somehow I hope that I do not have to take the warranty period. Megasonex IS nevertheless super....
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Customer review & rating for:
smilestore Zahnkosmetik
11/17/2022Claudia Engel
5.00 out of 5
Excellent
Recommendation
I purchased the Megasonex M8 ultrasonic toothbrush a little over a year ago and am very happy with the product itself. Recently, I had problems with my handpiece. Upon inquiry to customer service, a response came from Mr. Link the very next day apologizing for the inconvenience and providing all instructions to allow for a review and replacement of the handpiece. After I sent the toothbrush with charger and cable to smilestore, the problem was determined there within a short time (about 1week) and a replacement unit was provided to me. I was very pleased with this smooth process and can therefore only recommend smilestore.
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Customer review & rating for:
smilestore Zahnkosmetik
04/30/2022Andre
4.96 out of 5
Excellent
Recommendation
The Megasonex ultrasonic toothbrush is the best I've ever had. I find it especially good that it also has a gentle cleaning stage for sensitive teeth. So gently and yet thoroughly I could clean my teeth with no other toothbrush. The serrated soft bristles come with the right set up even partially in the interdental spaces. The rest I do with interdental brushes. Since I have been using the Megasonex, the condition of my gums has improved. No more irritation. Best toothbrush ever.
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Customer review & rating for:
smilestore Zahnkosmetik
04/18/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I am quite happy with the overall experience. The owner answered extremely quickly to my email, sent out the order promptly. There was a tiny hiccup with the number of goods that arrived but that was solved under absolutely fair conditions. I did not need to send out reminders for anything or ask twice. It is not often that really every step of the process goes smoothly and the store makes such a good impression.
Customer review & rating for:
smilestore Zahnkosmetik
03/29/2022Anastasiia Kovaleva
1.00 out of 5
Poor
Dear potential customers and clients,

ATTENTION: The moment the cleaning head is taken out of the package, according to the company smile-store, you lose any rights of withdrawal/return.

Quote from the customer service from 23.03.2022:

"Used hygiene items we generally do not accept even from Amazon, as we are not allowed to do so by law.
The function of the article can be determined even without the brush head. The ultrasound is indicated by a blue LED and the sound vibrations are physically perceptible.
We do not have to attach a note on depreciation, as used hygiene items are completely excluded from refunds by law."

This means you are buying blindly and putting your trust in the smile-store company. The product disappoints and can no longer be returned (160€ for the ton)!

Save your money and your nerves and buy from a reputable supplier!
The toothbrush itself works mediocre like a 30-40€ brush from the supermarket. Likewise, a cheap nickel metal hydride battery is still installed.

Finger away!
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Customer review & rating for:
smilestore Zahnkosmetik
03/23/2022Martin Pree
smilestore Zahnkosmetik Comment from smilestore Zahnkosmetik:
Dear Mr. Martin P., your "respect" statement is not correct!

"Just because you take a cleaning head (which is in a sealed blister in the megasonexum packaging) out of the package", you do not lose any rights of withdrawal or return at smilestore.

You have taken the cleaning head out of the sealed blister package and brushed your teeth with it - as you called it, tested it. Thus, you would now like to return to us a hygiene product that you have used, applied in your mouth, and expect a refund.

And here the German legislator says that this is not possible, for the protection of the consumer. You will find this notice quite transparently in every Megasonex item description and again clearly standing on your invoice.

We are a reputable supplier (for 15 years now), who does nothing else but abide by the German laws.

We find it very unfortunate that you are now trying to misinform other customers with your half-knowledge.

In addition, I recommend that you read up on the legal situation:

https://www.it-recht-kanzlei.de/hygieneartikel-ausschluss-widerrufsrecht.html

And here are a few more points why Megasonex does not use Li-ION battery:

- Li-Ion batteries have to be handled very carefully and react much more sensitive to wrong handling than NiMH batteries.
- In extreme cases, they can even catch fire.
- NiMH batteries, on the other hand, are quite uncomplicated and "easy to care for".
9,974 Reviews from
4 other sources
4.95 out of 5
Excellent
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Excellent
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4.90 out of 5
Excellent
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4.80 out of 5
Excellent
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11/19/2022
4.70 out of 5
Excellent
138 reviews on Google Maps
 
06/04/2023
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All reviews and experiences about smilestore Zahnkosmetik are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/10/2017  |  Last update: 06/07/2023   |  Report profile

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