Solarhyp Deutschland GmbH

Innovative service provider in the solar industry

Solarhyp Deutschland GmbH
112 Reviews i
published (96%)
out of 117 reviews
Contact information
As an innovative service provider in the solar industry, we have many years of experience in the industrial and energy sector in German-speaking countries. We guarantee the satisfaction of our customers and the high quality of our products....

Contact information

Solarhyp Deutschland GmbH
Speditionstraße 2
40221 Düsseldorf
Germany
Directions

Contact person
Solarhyp Deutschland GmbH

Images & Videos

Websites

Social Media

Review from 03/20/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Realization
Consulting
Top competencies

Problem comprehension

5.00 out of 5
1 Reviews

Customer requests

4.00 out of 5
1 Reviews

Customer focus

4.00 out of 5
1 Reviews

6 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
I am very satisfied with Mr. Grape's advice and support.
He supported us with all our concerns. My Enphase system was installed at the beginning of the month. It took about 10 weeks from completion to commissioning and grid registration. Even in March I am now almost completely independent. I and our wife can highly recommend Solarhyp, Enphase and Mr. Grape.
Show original
Customer review & rating for:
Solarhyp Deutschland GmbH
03/20/2024Anonymously
3.05 out of 5
Average
I signed a contract for a PV system with 10 KWp and a 10.5 KW battery at the beginning of June 2023. The advice I received on the phone and via video chat could definitely be described as competent.

After about 6 weeks, the Madule was installed. Hooray!

However, the installation of the batteries and the electrical connection took some time. First a company from Berlin contacted me and arranged an installation date, but nobody turned up. After asking on the phone, the person at the other end of the line didn't know what I was talking about. After time-consuming queries, a new appointment was made, but again nobody turned up.

After complaining to Solarhyp, another company from the local area was commissioned to carry out the installation of the batteries and the electrical system. Unfortunately, it was discovered at the end of the day that a connection had probably not been plugged in correctly when the modules were installed on the roof.

After repeated inquiries, the installation company came back twice more until the fault was found.

Back to the electrician, another 2 weeks of waiting.

On November 15, the system was actually completed and is generating its own electricity. However, it has not yet been fed into the grid.

According to the contract According to the contract, it was promised that if the system was not completed within 8 weeks, the electricity bill would be paid. I am still waiting for the credit note.

In December, when there was snow on the roof, I realized that the arrangement of the modules in the app cannot match the position of the modules on the roof. I opened a ticket and nothing happened.

In January, the system reports in the app that there is no communication with the batteries, ticket opened, nothing happens except terse replies asking for patience. Have now had 7 weeks of patience. Calls to the support hotline are answered with friendly promises, but nothing happens.

The system has not yet been accepted by the metering point operator either. At the moment I cannot say who is responsible for this. Queries to Solarhyp about the registration date and registration number could not be answered. The metering point operator in turn needs the registration number.

I still think Enphase's system with the micro inverters is excellent. There may be better providers for the installation.
Show original
Customer review & rating for:
Solarhyp Deutschland GmbH
03/05/2024H. H.
5.00 out of 5
Excellent
Recommendation
Extremely satisfied 👍
Top service from consultation to completion was taken care of very personally! No impersonal call center, but my local employee was available at all times!
I didn't have to worry about anything 👍
The concept, quality, service and not least the uniquely long warranty on all components absolutely justify the slightly higher price.
Unreserved recommendation!
Show original
Customer review & rating for:
Solarhyp Deutschland GmbH
01/19/2024O. H.
5.00 out of 5
Excellent
Recommendation
Super service and everything went smoothly. Mr. Fiebig explained everything well and accompanied the project to the end. If you had any questions, you could always reach him.
Show original
Customer review & rating for:
Solarhyp Deutschland GmbH
01/14/2024K.
3.80 out of 5
Good
Recommendation
Rating for:
Solarhyp Deutschland GmbH
01/27/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
Solarhyp Deutschland GmbH
01/21/2024Frank S.
106 Reviews from
1 other source
4.20 out of 5
Good
4.20 out of 5
Good
106 reviews on Google Maps
 
05/14/2024
Submit a review
Get in touch

Your message to Solarhyp Deutschland GmbH

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.

I accept the privacy policy.

* All reviews and experiences about Solarhyp Deutschland GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/19/2023  |  Last update: 05/14/2024   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2024 Expert Systems GmbH