Personally, it's easier for me to concentrate fully on the content in a face-to-face seminar than in an online seminar. Here, however, the involvement on the part of the speaker was very good, who achieved a very high level of attention with his methodology.
The organization of appointments, cancellations, unjustified reminders about seminar fees and missing reminders can definitely be optimized.
I find the tool box in particular very valuable.
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