The Wallace Insurance Agency

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Your experience & review for: The Wallace Insurance Agency
Quality
 
The Wallace Insurance Agency ...
... offers a professional service.
 
... enables set goals to be achieved.
 
... provides custom-tailored solutions.
 
... gets optimal results from a given situation.
 
... finds creative solutions.
 
I am on the whole happy with the service.
 
The results fulfill all requirements.
 
The services provided have resulted in long-term positive outcomes.
 
I would use the services of The Wallace Insurance Agency again.
 
Value
 
The Wallace Insurance Agency ...
... provides helpful information and action recommendations.
 
... develops and pursues appropriate solutions.
 
... makes it easier to implement decisions and measures.
 
...ensures better performance for the same or lower expenditures.
 
... enables me to cut costs without compromising performance.
 
... ensures efficient use of available time and means.
 
... fulfills services within the expected time period.
 
... is reliable in keeping to pre-arranged appointments.
 
... ensures that project discussions remain confidential.
 
... provides services above and beyond what is expected.
 
Services
 
The Wallace Insurance Agency ...
... offers a comprehensive service.
 
... offers up-to-date solutions.
 
... is competent and experienced.
 
... takes all relevant conditions (e.g. legal requirements, standards) into account.
 
... is dedicated and focused.
 
... is reliable, reputable and friendly.
 
... acts appreciative and attentive.
 
... encourages me not to postpone making important decisions.
 
... uses helpful personal contacts to ensure the success of the project.
 
... has a wealth of international expertise.
 
Performance
 
The Wallace Insurance Agency ...
... assesses all client requirements and clarifies any contradictions.
 
... comprehensively analyzes the starting situation and possible actions.
 
... recognizes, deals with, and informs me of potential problems.
 
... provides time for consideration and freedom to choose between alternative options.
 
... conducts the consulting processes in a clear and structured manner.
 
... attends to requests with the utmost diligence.
 
... monitors project progress reliably.
 
... monitors customer satisfaction during the project.
 
... is available for consultations and inquiries.
 
... is flexible to possible changes.
 
Consulting
 
The Wallace Insurance Agency ...
... understands the client's requests and expectations.
 
... responds to individual requests and needs.
 
... raises awareness of new perspectives and aspects.
 
... evaluates the course of development realistically (e.g. chances & risks).
 
... makes statements that are supported by verifiable information sources.
 
... is open and clear in terms of communication.
 
... provides clear and verifiable explanations.
 
... can clearly present complex information.
 
... bases recommendations on helpful facts.
 
... provides personalized support and constructive cooperation.
 
Customer service
 
The Wallace Insurance Agency ...
...responds to queries promptly.
 
... remains approachable after the service has been completed.
 
... also offer appointments outside of normal business hours.
 
Business hours are convenient.
 
Waiting times for appointments are reasonable.
 
Business premises are suitable.
 
Furnishings are suitable.
 
The location is easily accessed via public transport.
 
There are sufficient parking facilities available.
 
Business premises and the entrance are barrier-free.
 
What do you think of the price to performance ratio?
 
Would you recommend The Wallace Insurance Agency?
Your personal experience
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