We are thrilled! My husband was able to put on the blue sweater today directly to the office (!!) - so fine are the artificial stuffing! You can only feel them, rudimentary. There were several moth holes in the chest and waist area, where you would see them immediately. One hole was still in the armpit - you can't see it at all, it was at the seam. In addition, our sweater, which had become too small due to incorrect washing, could be pulled back into the correct size (the same as the other two sweaters sent along) - because the fibers were not matted. We have asked in advance whether this is possible at all, and there came the hint that a felted-not-felted check must take place - we have then, as discussed, sent the sweater along. Now we have 3 more sweaters! Thank you! The communication is very technical, professional, fast, just brilliant!