We offer a variety of solutions around your brokerage office - from taking over the telephonyto a full service office - in case of vacationillness or other reasons.
Our team has extensive experience in the insurance industry. We know all sides - that of the broker underwriter insurer and broker pool. This puts our team in a position to assist your clients in word and deed when needed. From clerks to sales staff - we have them all and they are all available to you for a wide range of services.
The experience from last year was mostly very positive.
In individual cases, there were special services that exceeded our expectations.
Here, the uncomplicated action and expertise of the ladies was an enormous advantage.
I will be happy to provide colleagues with information in person if they have any queries.
Simple, inexpensive and indispensable. Whether simple call acceptance of customer calls or "special tasks", VersOffice is flexible and fast. Plus the affinity from the industry. TOP!
My personal experience with Ms. Bidircin has been excellent for a decade. The asspario Versicherungsdienst AG has been using the service of VersOffice for 2 years in the area of product development and formatting of our asspario coverage concepts in the private and commercial property and liability area.
We appreciate the competent staff of VersOffice. Particularly noteworthy are the adherence to all deadlines and the contribution of ideas to our insurance solutions. Also in the future we will work together with Mrs. Bildircin and your team "very gladly".
With collegial greetings
Holger Koppius
Chairman of the Board
asspario Insurance Service AG
Bosenheimer way 286
55545 Bad Kreuznach
Besides the business professionalism, the main reason why we will never change this provider is the humanity that permeates from the management to the intern! We, from TPV Unternehmensberatung, unreservedly recommend VersOffice!
Yesterday I experienced a typical case with VersOffice:
I was walking my dog in the woods at noon when my cell phone rang.
Ms. M. from VersOffice had a customer on the line and asked if she should put her through. Since the request was not too urgent, I asked her to make an appointment for me with the customer.
No sooner said than done - walk on continued :-)
I needed VersOffice as a vacation replacement and was surprised how smoothly the calls were handled for me, I was even more surprised after receiving the invoice: very favorable, in one word: inexpensive.
We booked this service after our office was destroyed by a fire and we wanted to be quickly available again for our clientele. Since then we appreciate the very professional and friendly support of the VersOffice staff.
I have been working with Ms. Bildircin and her ladies since November 2014 and have not regretted this decision a single day. They support me both inbound and outbound, with appointment management and customer care and thus keep my back free. Professionalism combined with cordiality and flexibility are the reasons why I recommend VersOffice's services at every opportunity. For a financial services provider looking for support, there is no better choice.
The employees of VersOffice handle my correspondence very reliably and carefully. In addition, the owner is very helpful and creative in solving and implementing unusual tasks. I feel very well taken care of there.
I have been using VersOffice for more than a year and I am thrilled. In my work as a management consultant, I have often installed VersOffice's services in other brokerages. Always to the fullest satisfaction of the insurance brokers, but especially of their customers.
We have been using Versoffice for two years as a back office when all our colleagues are on the phone and also for the times when our office is not occupied. In addition, we can thus achieve a high level of availability for claims and urgent questions. My wish that no client has to listen to an answering machine anymore has been fully fulfilled. The entire Versoffice team is not only competent and professional, but also courteous and friendly to such an extent that we really do receive positive feedback on this on a regular basis. It doesn't happen often, but the 5-star rating I gave is completely accurate.
It took me a long time to decide on VersOffice. Because I could not really imagine the practice and I was afraid of the costs. Today I am glad to have finally made the step, because the team of VersOffice is perceived very positively by my customers and saves me a lot of time. Also the handling of individual wishes has been implemented so far top.
So, keep up the good work!!!
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Profile active since 05/20/2015 | Last update: 04/26/2023
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