Experiences & Reviews:

We Repair Appliances

White Good and Domestic Appliance Repair Service

We Repair Appliances
Published:
180 Reviews
Contact information
We Repair Appliances has a large team of expert engineers who are multi-brand trained with vast knowledge of all white goods and domestic appliances, from ovens to washing machines to fridge freezers.

We offer a fast and reliable service with a state of the art computer software system offering live updates with each repair via email.
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Contact information
We Repair Appliances
Unit 34, The Metro Centre,
Dwight Road
  WD18 9SS Watford
United Kingdom
Directions

Opening hours
Thursday 09:00 am-05:00 pm
Websites & Profiles
05/17/2018  
3.00 out of 5
Average
Recommendation
Quality
Value
Services
Realization
Consulting
Top competencies

Timeliness

4.00 out of 5
20 Reviews

Cost adherence

3.75 out of 5
16 Reviews

Availability

3.37 out of 5
19 Reviews
154 Reviews
3.00 out of 5
Average
Recommendation
Engineer was good, identified the issue and fixed. Customer Service Team were poor, confusing emails and no confirmation as to when Engineer would arrive.
Review and rating for
We Repair Appliances
05/17/2018Private customer
3.25 out of 5
Average
Recommendation
The top spinner on my dishwasher kept coming off when I was using it, came and fixed it, just pushed it back on like I had been doing, still keeps coming off, got engineer to come again
Review and rating for
We Repair Appliances
05/13/2018Private customer
5.00 out of 5
Excellent
Recommendation
On time, efficient service
Review and rating for
We Repair Appliances
05/12/2018Private customer
5.00 out of 5
Excellent
Recommendation
The speed of repair not impressed that I have to pay to have old drum removed as I am a pensioner
Review and rating for
We Repair Appliances
05/02/2018Private customer
1.25 out of 5
Poor
I first reported a fault on dishwasher on 26th March. After 3 engineer visits, various parts fitted but unable to identify the fault and numerous excuses for the delay from customer services, the machine was written off on 19th April. This is too long to get a repair sorted!
Today 30th April hopefully getting a replacement from D & G (who have been helpful).
Review and rating for
We Repair Appliances
04/30/2018Private customer
4.20 out of 5
Good
Recommendation
Service engineer was helpful and sorted the issue to our satisfaction
Review and rating for
We Repair Appliances
04/25/2018Private customer
2.60 out of 5
Average
I don’t expect my drum in washing machine to go after 20 months and takes 4 days to order a part then takes 3 days to fit it and then told we have to get rid of drum as u can’t take them due to health and safety
Review and rating for
We Repair Appliances
04/25/2018Private customer
3.20 out of 5
Average
Recommendation
The enginer who fixed my washing machine was good and very fast, shame on one women who works in customer services so rude to me!
Review and rating for
We Repair Appliances
04/17/2018Private customer
5.00 out of 5
Excellent
Recommendation
Having a Domestic & General policy on my kitchen appliances they arranged for this company to attend when my cooker broke down on Monday this week (26/03/18) and they arranged an engineer visit for Thursday 29/03/2018. I must admit I was expecting to be without a cooker for the Easter weekend, but due to the details we gave the engineer came with the part that he thought would be the issue, which was exactly what was required. Very impressed with the service and the engineer. Certainly would recommend.
Review and rating for
We Repair Appliances
03/30/2018Private customer
2.50 out of 5
Average
i was not impressed with the enginer he did not look to see if the proplem colud be reaired on the frist visit
whited 10 days for him to turn up with parts then when tock the oven top off saw itwas not reparabal
should haved a look the frist time so delaved me ordering a new cooker pleased to say recived a refund
without asking but if we had a look inside oven the frist time would have a new oven before easter
Review and rating for
We Repair Appliances
03/29/2018Private customer
4.68 out of 5
Excellent
Recommendation
My repair was covered under a service plan from Domestic and General, however it was easy to book an appointment, which was within a few days and the turn around time from the engineer visit, to the machine being written off, to having a replacement from D&G delivered was 1 week so very quick.
Review and rating for
We Repair Appliances
03/25/2018Private customer
4.20 out of 5
Good
Recommendation
The repair man was knowledgeable and polite and efficient.
Review and rating for
We Repair Appliances
03/12/2018Private customer
5.00 out of 5
Excellent
Recommendation
I was contacted on the morning given an estimated time which is helpful. The engineer phoned back a few hours later to check the appliances were working OK.
Review and rating for
We Repair Appliances
03/08/2018Private customer
4.85 out of 5
Excellent
Recommendation
The first person who came to fix our fridge/freezer tried to fix it on the day but when that didn't work a new part was ordered and the admin staff stayed in touch to let me know what was happening in terms of the new part/availability of the repairman - both unusual and reassuring!
Review and rating for
We Repair Appliances
03/07/2018Private customer
5.00 out of 5
Excellent
Recommendation
All went well. Got a call in morning with a 2 hour arrival slot. Engineer turned up during this slot, fixed problem in 10 mins and left. Job done!
Review and rating for
We Repair Appliances
03/07/2018Private customer
1.13 out of 5
Poor
Having had to wait for the first engineer, he cancelled appointment last minute - very inconvenient, and when he did attend, he failed to fix the fault. The second engineer again cancelled appointment at last minute. Complaining was a waste of time, nothing could be done to and appointment had to be rescheduled again.
Review and rating for
We Repair Appliances
03/05/2018Private customer
2.16 out of 5
Fair
I was not at all impressed as the engineer, who visited twice, could not diagnose the problem and hence the washing machine was not repaired.
I took the recommendation of the manufacturer as to who to call for a repair but I am left with an unusable machine.
Sorry, but that is fact.
Review and rating for
We Repair Appliances
03/02/2018Private customer
4.78 out of 5
Excellent
Recommendation
I would just like to say how very pleased and impressed I have been with the recent service you have provided.

Our cooker fault required some new parts to be ordered. We were kept very well informed along the way. Unfortunately I mis-diagnosed the problem first time around resulting in a thermostat replacement, but a phone call secured a second visit with a replacement cooker element and the job has been completed with total satisfaction.

I would particularly like to praise the service of your operative, Anton, who is an asset to your company. He repaired the cooker very quickly and efficiently. Was very tidy, very polite and a pleasure to have in our home. Thank you very much.
Review and rating for
We Repair Appliances
03/02/2018Private customer
1.00 out of 5
Poor
Didn’t fix my dishwasher and told me the case was closed and I had to go back to my insurer ! The dishwasher was 2 week old when it broke down and a month has now passed with it still not working . Disgusting service
Review and rating for
We Repair Appliances
02/26/2018Private customer
1.00 out of 5
Poor
Had the company out once told me one thing waited for months to hear back, when I chase it up they say case closed when I was supposed to be waiting for a repair. 2nd time the person did not turn up. Just had a call today from a very rude lady stating they tried to call me 3times that day yet there was nothing and apparently they turned up at my property which I was waiting in all day the lady on the phone was plain rude and couldn't even tell me why this is all happening. Disgusted with this company
Review and rating for
We Repair Appliances
02/21/2018Private customer
26 Reviews from
1 other source
2.70 out of 5
Average
26 reviews on Google
 
05/25/2018
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