Experiences & Reviews:

We Repair Appliances

White Good and Domestic Appliance Repair Service

We Repair Appliances
Published:
231 Reviews
Contact information
We Repair Appliances has a large team of expert engineers who are multi-brand trained with vast knowledge of all white goods and domestic appliances, from ovens to washing machines to fridge freezers.

We offer a fast and reliable service with a state of the art computer software system offering live updates with each repair via email.
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Contact information
We Repair Appliances
Unit 34, The Metro Centre,
Dwight Road
  WD18 9SS Watford
United Kingdom
Directions

Opening hours
Monday 09:00 am-05:00 pm
Websites & Profiles
09/26/2018  
1.00 out of 5
Poor
Quality
Value
Services
Top competencies

Timeliness

3.96 out of 5
24 Reviews

Cost adherence

3.79 out of 5
19 Reviews

Availability

3.54 out of 5
24 Reviews
204 Reviews
1.00 out of 5
Poor
The appointment was rearranged the afternoon before the first booked appointment. At the second attempt, my husband waited in all day and we didn't hear until 4.44pm that the engineer was "on his way". Engineer did not replace the faulty temperature controller of the wine cooler, as expected. Consequently cooler did not become cooler (even after 16 hours). Rang to ask for the engineer to return and we were promised a new appointment - hope it is very soon! If engineer returns and repairs the appliance I will review my ratings. (Have currently paid over £200 and cooler still doesn't work). Disappointing service so far.
Review and rating for
We Repair Appliances
09/26/2018
4.80 out of 5
Excellent
Recommendation
Very friendly service engineer, gave good advice on how to maintain a clean dishwasher interior
Review and rating for
We Repair Appliances
09/26/2018
5.00 out of 5
Excellent
Recommendation
Very knowledgeable, polite and considerate technicians. Good repair and great service. Thank you.
Review and rating for
We Repair Appliances
09/26/2018
1.00 out of 5
Poor
My repair was done under a D & G insurance so cost doesn't apply however I was given an AM appointment to replace a freezer door , my freezer is silver the engineer turned up at 5 past 1 with a white door, no more to say really !!
Review and rating for
We Repair Appliances
09/25/2018
5.00 out of 5
Excellent
Recommendation
I was impressed with the speed and efficiency of We Repair Appliances. The first visit the Engineer needed to order a spare part and apologised for not being able to complete the job on his first visit. His second visit was 3 working days later when he proceeded to fit the part and leave me with a washing machine that I could use again. I was also impressed that they text us to advise they were on their way and arrived about 10 minutes after I had received the text.
Review and rating for
We Repair Appliances
09/24/2018
5.00 out of 5
Excellent
Recommendation
I had my electric rangemaster cooker die on me lucky I had it insured. we repair appliances new what was wrong and had it working in no time at all ide recommend them for any repairs Alison Evans from Brighton
Review and rating for
We Repair Appliances
09/04/2018
1.00 out of 5
Poor
Poor service only gave 1 star as I couldn’t given zero stars . Worst service ever received, item wasnt fixed on site and wasnt even opened to investigate. The technician refused to open the machine to investigate properly. Then the repair report had a series of parts requested? how he came to that conclusion I will never know . Probably looked into his crystal ball as he barely touched the machine . With the wonderful assistance of the ceo ‘s secretary we managed to resolve this poor level of service and a new machine is on its way to me .
Review and rating for
We Repair Appliances
08/31/2018
1.00 out of 5
Poor
Took MONTHS to repair my appliance. Never called back with information- I constantly had to chase them up. Had to take multiple days off to be home for call outs only for the engineer to do nothing every time except tell me to make another appointment. Would strongly advise against using this company.
Review and rating for
We Repair Appliances
08/24/2018
3.14 out of 5
Average
Recommendation
I was rather surprised to find a large cardboard box outside my front door after your engineer had departed. This was the box (I assume) my replacement fridge door arrived in brought by the engineer.
All waste packaging was left for me to dispose of.
Also in replacing door handles, to both freezer and fridge section of my appliance, there are still 3 fixing screw covers missing.
Review and rating for
We Repair Appliances
08/20/2018
4.40 out of 5
Good
Recommendation
Quick turnaround time and polite service
Review and rating for
We Repair Appliances
08/13/2018
5.00 out of 5
Excellent
Recommendation
excellent
Review and rating for
We Repair Appliances
07/28/2018
4.54 out of 5
Excellent
Recommendation
I was impressed by the particular equipment used to monitor the drainage pressure of my washer-dryer,which made sure that the hose was not blocked and therefore it was not a plumbing issue but a matter of extension.
Review and rating for
We Repair Appliances
07/27/2018
5.00 out of 5
Excellent
Recommendation
Very polite and prompt engineer.
Review and rating for
We Repair Appliances
07/26/2018
5.00 out of 5
Excellent
Recommendation
Quick service given, perfect Thank You!
Review and rating for
We Repair Appliances
07/24/2018
4.40 out of 5
Good
Recommendation
Twice repair guy(Dave) had to to come out to repair( after 1st visit to see what was wrong with the tumble dryer) As the parts were NOT PICKED correctly from the shelf at the parts department,had to rearrange days for parts to be fitted..Dave very helpful ,rang each time for 2 hour timeslot which always kept too..
People who pick the parts need to have them checked each time for this not to happen again ,,once maybe but NOT TWICE ... This was covered by our insurance,so no payment made.
Review and rating for
We Repair Appliances
07/23/2018
5.00 out of 5
Excellent
Recommendation
Fast friendly excellent service
Review and rating for
We Repair Appliances
07/18/2018
5.00 out of 5
Excellent
Recommendation
I was covered on my insurance but fantastic service from customer services right through to the lovely guy that came to repair my fridge/freezer.
Review and rating for
We Repair Appliances
07/17/2018
4.80 out of 5
Excellent
Recommendation
Delightful and very professional technician
Review and rating for
We Repair Appliances
07/16/2018
5.00 out of 5
Excellent
Recommendation
Excellent service
Review and rating for
We Repair Appliances
07/09/2018
5.00 out of 5
Excellent
Recommendation
I have a policy so did not need to pay anything but I was impressed with the speedy response to my call.. The engineer who came was very helpful . Its a pity that all companies do not have your standards.
Review and rating for
We Repair Appliances
07/09/2018
27 Reviews from
1 other source
2.70 out of 5
Average
27 reviews on Google
 
09/28/2018
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