Unfortunately, the calculated size of the team was too small and there was not enough space in the truck. We had to incur additional costs by renting another van to transport three bicycles, several large and heavy flower pots, and various boxes, and we had to schedule another moving day. It would have been better to make a more generous calculation in advance.
Unfortunately, the boxes could not be delivered in the desired time window in advance, even though this had been confirmed in advance by email. Communication could be improved in this regard. The team's work was excellent! Very friendly, very competent, and reliable. The team was absolutely professional.
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Translation
We are very pleased to hear that you have already carried out several company relocations with us and have been satisfied every time. Reliable, flexible and well-organized handling is crucial, especially in ongoing business operations - so it's all the better that we were able to convince you here.
We are delighted to pass on your praise for our advice and our team. We very much appreciate your trust and look forward to working with you again.
With kind regards
Your Tip Top Removals Team