Die Film-Retter

Digitize Super 8, Digitize VHS, Digitize Slides

Die Film-Retter
TOP SERVICE PROVIDER 2023
4.78 out of 5
Excellent
521 Reviews
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Contact information
We digitize
Super 8, 16mm films, 35mm films, video tapes, photos, slides, negatives and much more.

However, old Super 8 films, slides, photos, video cassettes, etc. are subject to the ravages of time: over the years, the images and tapes become...
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Contact information

Die Film-Retter
Zeithstraße 108
53819 Neunkirchen-Seelscheid
Germany
Directions

Contact person
Martin Schneider

Opening hours

Tuesday 09:00 am-05:00 pm

Websites

Social Media

96% Recommended
5 stars 147
4 stars 20
1 star 3
Quality
Value
Services
Implementation
Consulting
Customer service
Excellent (4.77)
Cost-performance ratio
Good (4.42)
Top competencies

Customer loyalty

4.88 out of 5
34 Reviews

Customer satisfaction

5.00 out of 5
32 Reviews

Professionalism

4.82 out of 5
34 Reviews

173 Reviews on ProvenExpert.com

4.73 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
We are completely satisfied with the digitization of our film treasures. We commissioned the film rescuers without
We didn't have any great expectations, as the V8 films had not been stored properly. The result is really impressive, despite some flaws that are certainly not attributable to the film rescuers.
We enjoy the old recordings from childhood days and will now watch them more often without a huge effort with projector and screen. Many thanks for the great work.
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Customer review & rating for:
Die Film-Retter
05/18/2023Anonymously
1.00 out of 5
Poor
In February 2023, I sent large-format negatives to the so-called film rescuer, having previously been asked about the format of the negatives and having communicated it. A request for the processing status remained without response. In May, I had to transfer 8.90 euros for the return shipment of the negatives. However, the digital copies did not arrive. When I asked about this, I received the answer that the company could not process such large negatives. Knowing the size of the negatives, why did they accept the order in the first place and cause me expenses and trouble? I consider this to be absolutely unserious and unprofessional. I can only advise against this company.
Upon my protest, the company now offers to refund my costs. After all the trouble at least something positive.
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Customer review & rating for:
Die Film-Retter
05/09/2023Markus S.
5.00 out of 5
Excellent
Recommendation
We are very happy with the quality of the service. My mom has an archive of old photos, dias, Super8s, and other media, all of which contain treasured memories. The conversion to digital files was superb. Film-Retter is a family business - turn-around may take a while, but they take pride in their craft. Highly recommended.
Customer review & rating for:
Die Film-Retter
04/24/2023Erik B.
5.00 out of 5
Excellent
Recommendation
Many thanks to the Film-Retter team.
Two of my now 33-year-old analog video 8 recordings were digitized (professional digitization, AVI format). The result surprised me positively; I had not expected such a quality after this long storage time. All the greater was the joy when watching the recordings. I will confidently send you my remaining video tapes soon.
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Customer review & rating for:
Die Film-Retter
04/15/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Smooth and professional handling. Highly recommended.
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Customer review & rating for:
Die Film-Retter
04/11/2023Tr S.
2.40 out of 5
Fair
Would advise against MiniDV digitization, the quality is mediocre and HDV material is simply not digitized at all but claims the tape would be empty, probably because appropriate hardware is missing at the company.
In addition, several minutes were missing from another tape...

The customer service was fast and friendly, downloading the files uncomplicated.
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Customer review & rating for:
Die Film-Retter
04/06/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Thank you very much for copying my tape 8 mm on CD and on USB stick!!! 29 years the tape was old. Did not even know exactly what was filmed there. My children to see as toddlers then Christmas 29 years ago and the most beautiful the 6 te birthday of my daughter, my mom was also on it, had to cry so, because 5 weeks later my mom died. At that time there was no cell phone and when I saw my mom, that was incredibly beautiful!!!
Thank you so much to the movie rescuers, they don't even know what a joy they made me!!!!
Anytime again!!!!!!!!
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Customer review & rating for:
Die Film-Retter
04/06/2023Sonja B.
4.40 out of 5
Good
Recommendation
WAS VERY PLEASED!!!
Very nice team thank you!!!
-always gladly again!!!
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Customer review & rating for:
Die Film-Retter
02/07/2023Gabriele M.
5.00 out of 5
Excellent
Recommendation
Good quality
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Customer review & rating for:
Die Film-Retter
01/29/2023Anonymously
2.00 out of 5
Fair
The first time was a trial with one cassette. If it is good, more should follow. However, that was nothing.
I was informed that the videotape was blocked and the cassette had to be repaired. I agreed, but was surprised because I had last digitized the film myself (Hauppage WinTV + Magix).

Unfortunately, the digitized film was unusable because now black bars run through the picture in every scene. About the same as the first VHS tapes in the Schnellauf uassahen. Of course, I immediately inserted the original tape into the recorder and the same effect occurred.
Now the original tape and the digital copy are unusable. The only thing I have left is the copy I made earlier this year. Much better than the result of the film savers.
I give one star for the process and delivery.
It is not worth it to have VHS tapes digitized here.
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Customer review & rating for:
Die Film-Retter
01/29/2023Hans F.
5.00 out of 5
Excellent
Recommendation
Professional handling, extremely fast processing
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Customer review & rating for:
Die Film-Retter
01/05/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Very good and fast processing. Am very satisfied with the result.
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Customer review & rating for:
Die Film-Retter
11/26/2022Christoph K.
5.00 out of 5
Excellent
Recommendation
Single image scan and film cleaning very successful.
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Customer review & rating for:
Die Film-Retter
11/07/2022Karl-Heinz H.
4.80 out of 5
Excellent
Recommendation
Colors and sharpness of the film after 48 years excellent !
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Customer review & rating for:
Die Film-Retter
10/28/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I had old slides and music cassettes digitized. Quality, information and service are absolutely convincing.
Gladly again at any time and a recommendation from me!
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Customer review & rating for:
Die Film-Retter
10/15/2022Anonymously
4.67 out of 5
Excellent
Recommendation
I had a Super 8 film digitized. What I find particularly positive is the fact that you get a 1-minute preview of films, for example, before you finally place the order. You can then choose between two different qualities and judge beforehand whether digitizing the film material is worthwhile at all, and if so, in what quality. The processing was faster than initially announced, which is why I had to retrieve the sent file from the spam folder. I am satisfied with the quality, it just doesn't get any better than the original. The conversation was good. Unfortunately, the service is not necessarily cheap, but quality has its price.
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Customer review & rating for:
Die Film-Retter
09/14/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Very and professional
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Customer review & rating for:
Die Film-Retter
08/07/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Compliments!
I had an express job that was done very quickly by the film rescuers!
100% recommendation to anyone who wants to save their films!
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Customer review & rating for:
Die Film-Retter
07/25/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Nice contact, quickly executed order and in addition the cheapest provider I could find
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Customer review & rating for:
Die Film-Retter
07/01/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Although my films were not good, due to the defective projector, we are very happy with the result.
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Customer review & rating for:
Die Film-Retter
05/31/2022S.
348 Reviews from
2 other sources
4.80 out of 5
Excellent
5.00 out of 5
Excellent
8 reviews on Facebook
 
03/25/2023
4.80 out of 5
Excellent
340 reviews on Google
 
05/26/2023
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All reviews and experiences about Die Film-Retter are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/18/2018  |  Last update: 05/30/2023   |  Report profile

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