Die Film-Retter

Digitize Super 8, Digitize VHS, Digitize Slides

Die Film-Retter
TOP SERVICE PROVIDER 2024
4.78 out of 5
Excellent
959 Reviews
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We digitize
Super 8, 16mm films, 35mm films, video tapes, photos, slides, negatives and much more.

However, old Super 8 films, slides, photos, video cassettes, etc. are subject to the ravages of time: over the years, the images and tapes become...
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Contact information

Die Film-Retter
Zeithstraße 108
53819 Neunkirchen-Seelscheid
Germany
Directions

Contact person
Martin Schneider

Opening hours

Websites

Social Media

95% Recommended
5 stars 163
4 stars 23
1 star 5
Quality
Value
Services
Implementation
Consulting
Customer service
Excellent (4.74)
Cost-performance ratio
Good (4.38)
Top competencies

Customer loyalty

4.90 out of 5
40 Reviews

Customer satisfaction

4.97 out of 5
38 Reviews

Professionalism

4.82 out of 5
39 Reviews

194 Reviews on ProvenExpert.com

4.70 out of 5
Excellent
1.15 out of 5
Poor
In Feb.2024 we delivered 4 pieces of Super8 films p.Express to Filmretter. Before shipping to Fimretter, all films were checked for perfect quality (with TOP film projector ELMO GS1200)
After approx. 3 weeks we received after payment, our 4 pieces, Super8 films, all unrecognizable >70% unusable digitized back, (1 piece Super8 film was not digitized) with the reason, note: " all bad, faulty, defective film quality ". After renewed film testing in our home cinema with film projector ELMO GS1200 all 4 pieces, super8 films were error-free in perfect quality ..... Another competitor then delivered our 4 pieces, super8 films in perfect super digitized quality ---that was it.
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Customer review & rating for:
Die Film-Retter
03/20/2024W.
1.00 out of 5
Poor
Download link did not work, no answer after repeated requests - underground.
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Customer review & rating for:
Die Film-Retter
01/04/2024Anonymously
Die Film-Retter Comment from Die Film-Retter:
Thank you for your honest review, which we would like to comment on as follows:
We have emailed you three different download links from two different providers within four weeks. The links were all checked by us. A flawless download was possible in all cases without any problems.
5.00 out of 5
Excellent
Recommendation
Processing, error messages,
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Customer review & rating for:
Die Film-Retter
11/24/2023Anonymously
5.00 out of 5
Excellent
Recommendation
It is almost a miracle to clean and digitize a fifty-year-old Super 8 film so perfectly. The result is a crystal-clear glimpse into the past. Summa cum laude!
It doesn't get any better than this! You deserve a medal for your work, but I can only say thank you, thank you, thank you. With best and kind regards.
Wolfgang Brosche
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Customer review & rating for:
Die Film-Retter
11/11/2023Wolfgang B.
5.00 out of 5
Excellent
Recommendation
Images super and quickly finished
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Customer review & rating for:
Die Film-Retter
10/23/2023Anonymously
5.00 out of 5
Excellent
Recommendation
"Thank you again for your super work".
"I am very satisfied with your work and service and will recommend you anytime.
Thank you
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Customer review & rating for:
Die Film-Retter
10/06/2023Harry B.
5.00 out of 5
Excellent
Recommendation
The quality of the Super 8 copy in 1920X1080 25 fps in 4:3 format is really very good, Thanks for that!
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Customer review & rating for:
Die Film-Retter
09/30/2023Anonymously
4.22 out of 5
Good
Recommendation
the digitization of my slides was made very easy for me. Without stress and great effort for me, the return shipment took place. Everything worked perfectly, even faster than expected and at a very good price.
I have given a neutral rating to the advice section, since I did not have to make use of advice and cannot judge that. However, I assume that this will also be fulfilled in the best possible way if necessary.
I would definitely recommend Filmretter to others.
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Customer review & rating for:
Die Film-Retter
09/02/2023Gisela F.
4.37 out of 5
Good
Recommendation
All agreements were kept by the competent and friendly team of Film-Retter.
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Customer review & rating for:
Die Film-Retter
08/28/2023B.
4.60 out of 5
Excellent
Recommendation
Positive: Price & quality

In contrast to other providers, there are fixed prices here. The price list is very clearly arranged. You can see directly what you need or want and can choose the right package.
The quality of my 5 VHS cassettes and the film reel that I sent in for testing is super. I had not expected so. Especially not because of the low price.

Negative: somewhat long delivery times. Unfortunately, you only find out in the email when the films arrive at the film rescuers.
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Customer review & rating for:
Die Film-Retter
08/15/2023Anonymously
4.20 out of 5
Good
Recommendation
Friendliness and expertise have convinced me, plus an optimal price / performance ratio
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Customer review & rating for:
Die Film-Retter
07/26/2023Anonymously
4.60 out of 5
Excellent
Recommendation
Absolute TOP work. Good info on the status of the work.
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Customer review & rating for:
Die Film-Retter
07/05/2023Jens U.
5.00 out of 5
Excellent
Recommendation
We are completely satisfied with the digitization of our film treasures. We commissioned the film rescuers without
We didn't have any great expectations, as the V8 films had not been stored properly. The result is really impressive, despite some flaws that are certainly not attributable to the film rescuers.
We enjoy the old recordings from childhood days and will now watch them more often without a huge effort with projector and screen. Many thanks for the great work.
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Customer review & rating for:
Die Film-Retter
05/18/2023Anonymously
1.00 out of 5
Poor
In February 2023, I sent large-format negatives to the so-called film rescuer, having previously been asked about the format of the negatives and having communicated it. A request for the processing status remained without response. In May, I had to transfer 8.90 euros for the return shipment of the negatives. However, the digital copies did not arrive. When I asked about this, I received the answer that the company could not process such large negatives. Knowing the size of the negatives, why did they accept the order in the first place and cause me expenses and trouble? I consider this to be absolutely unserious and unprofessional. I can only advise against this company.
Upon my protest, the company now offers to refund my costs. After all the trouble at least something positive.
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Customer review & rating for:
Die Film-Retter
05/09/2023Markus S.
5.00 out of 5
Excellent
Recommendation
We are very happy with the quality of the service. My mom has an archive of old photos, dias, Super8s, and other media, all of which contain treasured memories. The conversion to digital files was superb. Film-Retter is a family business - turn-around may take a while, but they take pride in their craft. Highly recommended.
Customer review & rating for:
Die Film-Retter
04/24/2023Erik B.
5.00 out of 5
Excellent
Recommendation
Many thanks to the Film-Retter team.
Two of my now 33-year-old analog video 8 recordings were digitized (professional digitization, AVI format). The result surprised me positively; I had not expected such a quality after this long storage time. All the greater was the joy when watching the recordings. I will confidently send you my remaining video tapes soon.
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Customer review & rating for:
Die Film-Retter
04/15/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Smooth and professional handling. Highly recommended.
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Customer review & rating for:
Die Film-Retter
04/11/2023Tr S.
2.40 out of 5
Fair
Would advise against MiniDV digitization, the quality is mediocre and HDV material is simply not digitized at all but claims the tape would be empty, probably because appropriate hardware is missing at the company.
In addition, several minutes were missing from another tape...

The customer service was fast and friendly, downloading the files uncomplicated.
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Customer review & rating for:
Die Film-Retter
04/06/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Thank you very much for copying my tape 8 mm on CD and on USB stick!!! 29 years the tape was old. Did not even know exactly what was filmed there. My children to see as toddlers then Christmas 29 years ago and the most beautiful the 6 te birthday of my daughter, my mom was also on it, had to cry so, because 5 weeks later my mom died. At that time there was no cell phone and when I saw my mom, that was incredibly beautiful!!!
Thank you so much to the movie rescuers, they don't even know what a joy they made me!!!!
Anytime again!!!!!!!!
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Customer review & rating for:
Die Film-Retter
04/06/2023Sonja B.
4.40 out of 5
Good
Recommendation
WAS VERY PLEASED!!!
Very nice team thank you!!!
-always gladly again!!!
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Customer review & rating for:
Die Film-Retter
02/07/2023Gabriele M.
765 Reviews from
2 other sources
4.80 out of 5
Excellent
5.00 out of 5
Excellent
10 reviews on Facebook
 
10/16/2023
4.80 out of 5
Excellent
755 reviews on Google Maps
 
09/16/2024
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All reviews and experiences about Die Film-Retter are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/18/2018  |  Last update: 09/16/2024   |  Report profile

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