Auto Zschernitz GmbH

Autohaus, Opel, Kia, Händler, Automobilhandel, Vertragshändler, Werkstatt

Auto Zschernitz GmbH
3,747 Reviews i
published (96%)
out of 3,891 reviews
Contact information
Willkommen bei Ihrem Opel & Kia-Vertragshändler in Karlsruhe, Ettlingen, Landau & Bruchsaal. Unser professionelles Team steht Ihnen bei Fragen zu Ihrem Traumauto gerne zu Verfügung.

Contact information

Auto Zschernitz GmbH
Am Mühlburger Bahnhof 10
76189 Karlsruhe
Germany
Directions

Contact person
Michael Wittemann, Roman Still

Review from 03/04/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Offer
Consulting
Services
Processing

2,618 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
I was particularly satisfied with my advisor Mr. Maser. Excellent advice and support.
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Customer review & rating for:
Auto Zschernitz GmbH
03/04/2024Heinrich, Karin
5.00 out of 5
Excellent
Recommendation
Everything perfect, highly recommended
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Customer review & rating for:
Auto Zschernitz GmbH
01/04/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the advice from Mr. Demir! He explained to me very clearly what was being repaired.
Gert Matzke
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Customer review & rating for:
Auto Zschernitz GmbH
31/03/2024Matzke, Gertrud
4.80 out of 5
Excellent
Recommendation
everything great - telephone availability service sometimes poor
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Customer review & rating for:
Auto Zschernitz GmbH
28/03/2024Singhof, Bernd
4.40 out of 5
Good
Recommendation
I only gave 3 stars for the transaction because I am still waiting for the payment of my trade-in car! otherwise everything was very good.
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Customer review & rating for:
Auto Zschernitz GmbH
27/03/2024Lang, Roland
5.00 out of 5
Excellent
Recommendation
Mrs. Klenk was very nice and courteous throughout the entire process
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Customer review & rating for:
Auto Zschernitz GmbH
25/03/2024Schmieder, Steffen
5.00 out of 5
Excellent
Recommendation
See you again with pleasure.
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Customer review & rating for:
Auto Zschernitz GmbH
24/03/2024Fahl, Anja
5.00 out of 5
Excellent
Recommendation
I can give Mr. Bindschädel a particularly positive mention. Nice, competent and strong nerves. I am not an easy customer with many wishes
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Customer review & rating for:
Auto Zschernitz GmbH
24/03/2024Hely-Weber, Alexandra
3.60 out of 5
Good
Recommendation
- Communication (phone, email) with seller somewhat difficult, difficult to reach or get feedback (full email inboxes, questions only answered on the 3rd attempt, ... )
- nevertheless friendly and endeavored in contact
- Car finally received at the agreed time
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Customer review & rating for:
Auto Zschernitz GmbH
24/03/2024Anonymously
4.80 out of 5
Excellent
Recommendation
Problem-free processing from old to new car
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Customer review & rating for:
Auto Zschernitz GmbH
23/03/2024Kleiber, Albert
4.80 out of 5
Excellent
Recommendation
Vehicle was inspected and MOT'd, everything was to our satisfaction, fast and reliable.
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Customer review & rating for:
Auto Zschernitz GmbH
22/03/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I can only speak for myself as a disabled person. That my important concerns were addressed in detail and with patience. So that I was able to find the right vehicle. Thank you for that!
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Customer review & rating for:
Auto Zschernitz GmbH
22/03/2024Stahl, Petra
5.00 out of 5
Excellent
Recommendation
I found it particularly positive that I brought the vehicle there in the morning and was able to pick it up again in the afternoon, including the inspection and MOT. Everything was done perfectly - thank you very much!
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Customer review & rating for:
Auto Zschernitz GmbH
22/03/2024Müller, Markus
4.60 out of 5
Excellent
Recommendation
The sale and the transaction went to our complete satisfaction, the seller was very friendly and nice.
However, there was one drawback. We bought a re-import car. What we didn't know, and the seller apparently didn't either, was that there was no service checkbook in the car, only an owner's manual in Arabic, Spanish and Portuguese. We spoke to the salesman about this, whereupon he contacted his sales manager. According to the seller, the sales manager probably said that these defects should have been discovered when the vehicle was handed over and that this was now our problem. We customers are to blame for not knowing that we should have asked about these things. We didn't assume that something like this would happen at all.
Given that we weren't told anything about it when the vehicle was sold, we think it's both unfair and rude. It's not a nice way to shift the blame onto the customer if the salesperson or even the sales manager didn't get an idea of what was actually in the vehicle and what wasn't beforehand.
We obtained information for the seller from the dealer of the car brand from which we purchased the re-import car that, in principle, no service checkbook and no user manual in German are available for re-import cars of this car brand and that these must be ordered from the car brand dealer as spare parts.
We'll wait and see how things turn out, but we assume that we'll have to get them ourselves.
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Customer review & rating for:
Auto Zschernitz GmbH
21/03/2024Anonymously
4.80 out of 5
Excellent
Recommendation
Competent advice and friendly staff. Excellent communication.
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Customer review & rating for:
Auto Zschernitz GmbH
21/03/2024Berghold, Petra Johanna
5.00 out of 5
Excellent
Recommendation
Everything is fine.
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Customer review & rating for:
Auto Zschernitz GmbH
20/03/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Many thanks to our sales consultant Mr. Yuton Yukhaev for the very friendly and competent advice and sales processing for our new KIA Sportage
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Customer review & rating for:
Auto Zschernitz GmbH
20/03/2024Anonymously
5.00 out of 5
Excellent
Recommendation
As always, everything to our complete satisfaction!
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Customer review & rating for:
Auto Zschernitz GmbH
20/03/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Many thanks to the dealership.
Special thanks to Mr. Rosa.
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Customer review & rating for:
Auto Zschernitz GmbH
20/03/2024Roth, Manuel
5.00 out of 5
Excellent
Recommendation
Very good! First-class advice from Mr. Yuton was a very positive surprise. Keep up the good work! I will gladly recommend to others.
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Customer review & rating for:
Auto Zschernitz GmbH
20/03/2024DoorHanOnline (Inh. Georgy Danielov)
1,129 Reviews from
8 other sources
4.47 out of 5
Good
4.70 out of 5
Excellent
12 reviews on Facebook
 
21/10/2020
4.60 out of 5
Excellent
217 reviews on Google Maps
 
17/06/2024
4.60 out of 5
Excellent
178 reviews on Google Maps
 
21/06/2024
4.50 out of 5
Excellent
118 reviews on Google Maps
 
05/06/2024
4.40 out of 5
Good
576 reviews on Google Maps
 
13/06/2024
4.18 out of 5
Good
15 reviews on mobile.de
 
18/03/2021
4.02 out of 5
Good
7 reviews on AutoScout24
 
25/02/2022
3.50 out of 5
Good
6 reviews on golocal
 
23/08/2023

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* All reviews and experiences about Auto Zschernitz GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 16/11/2018  |  Last update: 21/06/2024   |  Report profile

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