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I love the quality of the pictures - whether standard or artist pictures!
Carat Art is my absolute favorite store that has never disappointed me.
The quality, shipping, customer service and selection is just top notch for me!
I'm already looking forward to when there will be new products again!
The diamonds are of exceptional brilliance, and the setting is really nice and tight, just the way I like it. The canvases are magnificent, the symbols well printed. I'm completely satisfied.
I received a high-quality product with my first order. Two large orders followed within a very short time. The canvases and stones were not of the same quality as the first picture. A light pad was ordered. This fell apart after the first use and no longer worked. A complaint was made and it was replaced immediately. However, the 2nd light pad also fell apart in the same place - namely at the plug. The socket for the charging cable is simply clamped between the plate and a thin cover, but not attached. The cover is self-adhesive and detaches from the base so that the socket falls out. The thin power cables tear off and then the light plate is unusable.
Dear Stephanie, thank you very much for your review. We regret that you did not contact us when you complained about the lightpad again. We would have been happy to find a solution together with you.
Regarding the different quality of the orders, we can only point out that your first order was an item from the Carat Art Collection with a large number of special stones. Your other orders were items from the standard portfolio, which have a different quality and price level.
You are welcome to contact us regarding the Lightpad.
Hello,
I have not received my canvas, on my account it says that I have not placed an order. I had ordered a canvas with a hedgehog and 1 mounted piece for 61.25€.
Big disappointment
How do you do?
You have placed an order with the status Available on back order. Here the delivery time is 6-10 weeks. At the time of the recession, not even 4 weeks have passed. We have also not been contacted to clarify the situation. We have contacted you.
An absolutely great store for all Diamond Painting fans. Carat Art has the best quality of all the stores I have tested! Perfectly clear printing, beautiful resin stones, lots of great ABs and other special stones and the stones sit without gaps and nothing pops!
I order again and again because I love to paint Carat Art pictures and there are always new, great motifs and offers!
Carat art is a very nice store.the products on offer are of very good quality,and of very good quality too.the only problem is that it's in German and there's not always translation.so I don't order as often as I'd like.and I think that's a shame.
My first Carat.Art pictures were from the standard range. I was totally amazed at how shiny and even acrylic stones can be.
Then I dared to try out the artist range. What can I say -
simply brilliant !!!!!! Great stones, very even and shiny, the canvas is first class!
Carat.Art is definitely one of my favorite stores. What I'm missing are pictures with flowers, nature and houses. It would be great if something came along. Then Carat.Art would be my absolute favorite store.
Hello dear Carat art team
I am super happy with the quality and everything else. There was only one thing I didn't like.
With 2 pictures that I ordered it was a subsequent delivery (that's great that I still got them). Unfortunately they didn't come in one box each as usual but were together in one. I personally didn't like that because I can see the pictures in the box and with the picture where which one is.
But that's also the only thing I don't like.
It would be really great if you could get Finira as an artist, as she has wonderful pictures, for example at the one with the daimond. I just don't want to order there.🤗
The fast delivery, the excellent quality of the picture. In addition, the toolkit only to order is very good. You have a lot of toolkits from other suppliers that you don't need anyway.
I liked the picture very much, as it fully meets my love for the anime style. Please keep it up. I also love the AB stones and unfortunately I'm not a big fan of the Fairy Dust stones.
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Profile active since 14/01/2022 | Last update: 29/03/2024
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Regarding the different quality of the orders, we can only point out that your first order was an item from the Carat Art Collection with a large number of special stones. Your other orders were items from the standard portfolio, which have a different quality and price level.
You are welcome to contact us regarding the Lightpad.