Docks

Optician, hearing aid acoustician, specialist for progressive lenses

Docks
TOP SERVICE PROVIDER 2024
4.91 out of 5
Excellent
684 Reviews
Contact information
DOCKs Optik am Kurfürstenplatz in Schwabing has been the leading specialty store for glasses, hearing aids and contact lenses in Munich for 25 years. We are an owner-managed specialty store and will be happy to advise you without obligation on all matters relating to glasses, varifocals, workplace glasses, sunglasses and hearing aids.

Contact information

Docks
Kurfürstenplatz 3
80796 München
Germany
Directions

Contact person
Jörg Baethke

Images & Videos

100% Recommended
5 stars 18
3 stars 0
2 stars 0
1 star 0
Excellent (4.91)
Cost-performance ratio
Excellent (4.52)
Top competencies

Professionalism

5.00 out of 5
5 Reviews

Efficiency

5.00 out of 5
5 Reviews

Creative impulse

5.00 out of 5
5 Reviews

22 Reviews on ProvenExpert.com

4.81 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
After an ENT examination, I was recommended to buy a hearing aid.
I am very grateful that I came to this specialist store by chance. Mrs. Friesen looked after me wonderfully and I received the right device in no time at all. I am happy to be able to perceive the world better again.
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Customer review & rating for:
Docks
25/04/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Extremely satisfied with the advice, transparent and motivating! I was informed so well, was able to try things out for weeks, empathetic listening and readjustment.
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Customer review & rating for:
Docks
16/12/2023Anonymously
4.40 out of 5
Good
Recommendation
very good, competent and patient advice (with a lot of friendliness and understanding and a great deal of time spent)
Hildegund Zimmermann-Seitz, ina-Seidel-Bogen 64, 81929 Munich, Germany
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Customer review & rating for:
Docks
30/10/2023Anonymously
5.00 out of 5
Excellent
Recommendation
High quality of advice in the field of hearing acoustics, dedicated effort to find the hearing aid that was exactly right for me, even if this meant additional time. Information on the special features of individual devices as well as detailed instructions on how to use them. Everything takes place in a relaxed, pleasant atmosphere. Contact with other employees, e.g. when making appointments, also took place in a very accommodating manner. I can recommend DOCKs without reservation.
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Customer review & rating for:
Docks
25/09/2023M.
5.00 out of 5
Excellent
Recommendation
Great and fast service, incredibly friendly and trained staff. Although my glasses were older, they were able to repair them. That speaks for a modern spirit in the sense of sustainability!
Absolutely recommendable!
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Customer review & rating for:
Docks
15/04/2023Anonymously
4.80 out of 5
Excellent
Recommendation
Very distinctive customer orientation (even after more than 3 years)
great and free glasses repair service - even on Saturday !
right advice about the interaction with the ophthalmologist -professionalst
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Customer review & rating for:
Docks
18/03/2023Thomas P.
5.00 out of 5
Excellent
Recommendation
It is always a pleasure to be advised by the staff with professionalism, competence and pronounced customer orientation.
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Customer review & rating for:
Docks
14/02/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Very good organization, especially with regard to appointments. Fast appointment allocation and punctual adherence to these.
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Customer review & rating for:
Docks
10/02/2023Dr. Med. Erich Abe‘ Facharzt für Innere M.
5.00 out of 5
Excellent
Recommendation
I was again today at Docks Optics and am again very satisfied all around!
Competent and very satisfactory advice. The result is excellent and can be seen.
Thank you.
Conclusion: Unreservedly and completely recommendable.
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Customer review & rating for:
Docks
13/01/2023G.
5.00 out of 5
Excellent
Recommendation
I always come back to you! Thank you to the entire DOCKs team, because with you I have not only found my most ingenious sunglasses (s), but also the hearing and vision test for my boating license made and felt very comfortable and well taken care of at every visit. I have been a fan for years because your service is just top notch and unique. Thank you, all my love, Tati
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Customer review & rating for:
Docks
09/12/2022Tati R.
5.00 out of 5
Excellent
Recommendation
Ms. Pusch was very patient, precise and clear in her explanations. Her advice was individual, very professional, yet reserved and friendly. Another employee I contacted also answered my questions in a very friendly and descriptive manner. I would recommend your facility to others at any time.
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Customer review & rating for:
Docks
28/10/2022Monika L.
5.00 out of 5
Excellent
Recommendation
Very good and detailed advice, friendly and patient approach to the choice of a new hearing aid.
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Customer review & rating for:
Docks
18/08/2022Anonymously
4.60 out of 5
Excellent
Recommendation
i am customer with docks since 12 years, got a few glasses made and i am happy to know them there. a very friendly service, timely works and overall a pleasant outcome, even if slightly more expensive the mass productions. i will stay with them
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Customer review & rating for:
Docks
07/01/2022M. D.
4.20 out of 5
Good
Recommendation
Customer review & rating for:
Docks
04/01/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I have been wearing a hearing aid on the left since 1994, and only recently switched to Hörgeräte Docks. I was given a very friendly reception and really very good advice, although I did not buy my current hearing aid there. I use two smart phones, but have not been able to use them to make calls for a good 3 months because my hearing has continued to deteriorate. Ms. Pusch found a solution within 3 weeks and I thank her very much for that. I will be very happy to recommend this business anytime, because when someone finds a solution for my very complicated hearing situation in such a short time, it is really nice to be able to trust them.
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Customer review & rating for:
Docks
09/09/2021H. E.
5.00 out of 5
Excellent
Recommendation
Excellent service, very competent advice and excellent selection of glasses. I have been a customer for many years and have always received the 'perfect glasses'. The team takes enough time for this and always gives me excellent advice. That's why I also took my father to Docks when he needed a new hearing aid. He is so satisfied that he regularly travels 150 km to Docks for advice on his hearing aids and to take advantage of the personal service. Absolutely recommendable!
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Customer review & rating for:
Docks
08/01/2021Andrea K.
4.20 out of 5
Good
Recommendation
Service, customer friendliness, meeting deadlines, products; interior design, technical equipment,
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Customer review & rating for:
Docks
02/01/2021W.
5.00 out of 5
Excellent
Recommendation
The sheer endless patience and friendliness of all consultants is amazing. In particular, they do not do other tasks in between during the consultation, so that no annoying interruptions occur, which is why the rare feeling is conveyed, here the customer is still king!
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Customer review & rating for:
Docks
29/09/2020Dr. Joachim B.
Docks Comment from Docks:
Dear Mr. Bender,

I would like to thank you on behalf of the entire DOCKs. Team for your great review. We wish you much joy with your new glasses.

With warm regards

Jörg Baethke
4.00 out of 5
Good
Recommendation
Rating for:
Docks
18/03/2024Anonymously
4.63 out of 5
Excellent
Recommendation
Rating for:
Docks
28/11/2023Anonymously
662 Reviews from
4 other sources
4.91 out of 5
Excellent
5.00 out of 5
Excellent
89 reviews on Facebook
 
19/10/2023
4.90 out of 5
Excellent
508 reviews on Google
 
26/05/2024
4.90 out of 5
Excellent
62 reviews on jameda
 
25/10/2022
4.75 out of 5
Excellent
3 reviews on KennstDuEinen
 
13/03/2022
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All reviews and experiences about Docks are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 17/09/2020  |  Last update: 26/05/2024   |  Report profile

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