E-Bikeschutz.de

Pedelec Insurance, E Bike Insurance, Bike Insurance, Ebike

E-Bikeschutz.de
254 Reviews i
published (77%)
out of 332 reviews
Contact information
We are specialists in securing e-bikes, pedelecs, s-pedelecs and bicycles. Contact us and test our service. We are available daily from 9 am to 10 pm by phone at 07254 9583172!

Contact information

E-Bikeschutz.de
Kronauer Straße 5
68753 Waghäusel
Germany
Directions

Contact person
Gero Heinemann

Opening hours

Monday 09:00 am-10:00 pm

Websites & Profiles

Review from 21/06/2022  
5.00 out of 5
Excellent
Recommendation
Services
Top competencies

Range of services

4.77 out of 5
48 Reviews

Professionalism

4.87 out of 5
15 Reviews

Sustainability

4.75 out of 5
12 Reviews

250 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Fast and uncomplicated claims settlement. I have already recommended this insurance 2x in the circle of acquaintances, they are also very satisfied! Many thanks
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Customer review & rating for:
E-Bikeschutz.de
21/06/2022Sylvia B.
E-Bikeschutz.de Comment from E-Bikeschutz.de:
Thank you very much for this nice review, we are very happy about such a feedback.
5.00 out of 5
Excellent
Recommendation
E-bike protection finally available for S-pedelecs! Similar to the automotive sector, a sensible counterpart, which also bike converts had to wait a long time for.
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Customer review & rating for:
E-Bikeschutz.de
17/06/2022Anonymously
E-Bikeschutz.de Comment from E-Bikeschutz.de:
The E-Bikeschutz team thanks you for your feedback.
5.00 out of 5
Excellent
Recommendation
Fast, very nice and uncomplicated processing. Cheap insurance for our e-bikes!
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Customer review & rating for:
E-Bikeschutz.de
09/06/2022Anonymously
E-Bikeschutz.de Comment from E-Bikeschutz.de:
We are very pleased that you are satisfied with our insurance offer. Thank you very much for your feedback.
5.00 out of 5
Excellent
Recommendation
The advice given over the phone is excellent.
Fast processing
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Customer review & rating for:
E-Bikeschutz.de
08/06/2022Angy W.
E-Bikeschutz.de Comment from E-Bikeschutz.de:
Thank you very much for the nice review.
5.00 out of 5
Excellent
Recommendation
Very fast help with my first bike damage. Great service and quick refund . Highly recommended
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Customer review & rating for:
E-Bikeschutz.de
11/05/2022Anonymously
E-Bikeschutz.de Comment from E-Bikeschutz.de:
We are very pleased that you are satisfied with our service and claim settlement of the e-bike insurance. Thank you for the 5-star rating.
5.00 out of 5
Excellent
Recommendation
Am very at peace with the customer service .
Very friendly .
Also, the settlement is very uncomplicated and simple.
A contact person and everything is done.
I can only recommend this insurance.
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Customer review & rating for:
E-Bikeschutz.de
10/05/2022Christa S.
E-Bikeschutz.de Comment from E-Bikeschutz.de:
Wow, we are very happy about such a great rating. Thank you very much.
5.00 out of 5
Excellent
Recommendation
Fast competent handling
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Customer review & rating for:
E-Bikeschutz.de
09/05/2022Anonymously
E-Bikeschutz.de Comment from E-Bikeschutz.de:
Such a great rating on Monday morning - that's a great start to the week :-) Thank you for your positive feedback.
5.00 out of 5
Excellent
Recommendation
Everything best! Fast processing! Nice phone contact!
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Customer review & rating for:
E-Bikeschutz.de
06/05/2022Anonymously
E-Bikeschutz.de Comment from E-Bikeschutz.de:
The E-Bikeschutz team would like to thank you for your kind review.
5.00 out of 5
Excellent
Recommendation
Uncomplicated and fast
Show original
Customer review & rating for:
E-Bikeschutz.de
29/04/2022Anonymously
E-Bikeschutz.de Comment from E-Bikeschutz.de:
Thank you for this nice review, we are very pleased.
5.00 out of 5
Excellent
Recommendation
I understood that an insurance agency is very useful.
Thank you for advice and support.
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Customer review & rating for:
E-Bikeschutz.de
27/04/2022Anonymously
E-Bikeschutz.de Comment from E-Bikeschutz.de:
You're very welcome, thank you for the review.
5.00 out of 5
Excellent
Recommendation
You only ever notice how good an insurance policy is when you need it. This service is 1a. I already had a vandalism damage of about 800, - €, now a repair due to wear and tear of over 400, - €. Both damages were handled in an uncomplicated manner and covered in full. Am very satisfied!
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Customer review & rating for:
E-Bikeschutz.de
25/04/2022Anonymously
E-Bikeschutz.de Comment from E-Bikeschutz.de:
We are very pleased that you are satisfied with our service and claim settlement of the e-bike insurance. Thank you for the 5-star rating.
5.00 out of 5
Excellent
Recommendation
Nice and quick contact, smooth processing and refund. Thank you very much!
Show original
Customer review & rating for:
E-Bikeschutz.de
21/04/2022Anonymously
E-Bikeschutz.de Comment from E-Bikeschutz.de:
We thank you for this nice review.
5.00 out of 5
Excellent
Recommendation
I was very satisfied with the consultation. In the documents should be more explicitly listed, which benefits cease after 5 years and that the insurance continues without these benefits.
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Customer review & rating for:
E-Bikeschutz.de
20/04/2022Rainer S.
E-Bikeschutz.de Comment from E-Bikeschutz.de:
Hello Mr. Schwedt,

thank you very much for your positive evaluation.

Apart from the wear and tear damage, no further benefits from the e-bike insurance will apply after five years (after date of purchase). Even after 5 years from the date of purchase, the replacement value is insured in case of theft, as well as all other repair damages, fall damages and everything else.
Unfortunately, as a broker, we also have no influence on the conditions of the various insurance companies.
We thank you very much for your constructive feedback.

Best regards
Your E-Bike Protection Team
5.00 out of 5
Excellent
Recommendation
Ms. Anke from Heinemann Wirtschaftsberatung was the only person who didn't handle my inquiry to about 10-15 bicycle insurances or agents/brokers with a standard answer, but promptly answered professionally: More and even more suitable services than I was looking for and at the same time still cheaper. This is, by the way, from my point of view no coincidence, but the result of competent work.

With the other (supposed) professionals, I was directly recommended unsuitable or too expensive products or standard references to FAQ or similar, although a concrete request had been formulated.

In addition, I was able to submit receipts completely uncomplicated several times and was reimbursed immediately (wear and tear repairs, accident damage, etc.).

That's what I call friendly, all-round good and very competent support from the professional league!
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Customer review & rating for:
Heinemann Wirtschaftsberatung GmbH
15/04/2022Anonymously
E-Bikeschutz.de Comment from E-Bikeschutz.de:
Wow, what a great review, we are absolutely thrilled. Thank you for your nice, detailed text. It's a pleasure to read and we were very happy to help you with your request.
5.00 out of 5
Excellent
Recommendation
Good and competent service, also in case of damage.
Show original
Customer review & rating for:
E-Bikeschutz.de
12/04/2022S.
E-Bikeschutz.de Comment from E-Bikeschutz.de:
Thank you for your review.
5.00 out of 5
Excellent
Recommendation
Your service, respectively the claims handling was very good, thank you very much.
Show original
Customer review & rating for:
E-Bikeschutz.de
09/04/2022H.
E-Bikeschutz.de Comment from E-Bikeschutz.de:
Always happy to help with claims. Thank you for the 5 stars.
5.00 out of 5
Excellent
Recommendation
Rarely experienced such good customer service, very fast processing. Everything super
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Customer review & rating for:
E-Bikeschutz.de
08/04/2022C.
E-Bikeschutz.de Comment from E-Bikeschutz.de:
Thank you very much for this nice review, we are very happy about such a feedback.
5.00 out of 5
Excellent
Recommendation
Thank you for your always very friendly service.
Best regards
Sylvia Appel
Show original
Customer review & rating for:
E-Bikeschutz.de
07/04/2022A.
E-Bikeschutz.de Comment from E-Bikeschutz.de:
We are very happy about such a nice review, thank you very much.
5.00 out of 5
Excellent
Recommendation
I was exceptionally surprised by the very friendly and competent information and handling of my request by Ms. Anke.
Show original
Customer review & rating for:
E-Bikeschutz.de
04/04/2022Anonymously
E-Bikeschutz.de Comment from E-Bikeschutz.de:
Thank you very much for the nice review. We are always happy to help.
5.00 out of 5
Excellent
Recommendation
Fast and easy processing.
Show original
Customer review & rating for:
E-Bikeschutz.de
29/03/2022Anonymously
E-Bikeschutz.de Comment from E-Bikeschutz.de:
Thank you very much for the 5 star rating.
4 Reviews from
1 other source
5.00 out of 5
Excellent
5.00 out of 5
Excellent
4 reviews on Facebook
 
01/04/2022
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* All reviews and experiences about E-Bikeschutz.de are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 11/05/2017  |  Last update: 21/06/2022   |  Report profile

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