E-Com Retail GmbH

Thank you for your time. Your feedback matters to us!

Your experience & review for: E-Com Retail GmbH
Quality
 
E-Com Retail GmbH ...
... offers a professional service.
 
... provides custom-tailored solutions.
 
... gets optimal results from a given situation.
 
... finds creative solutions.
 
Overall, I am happy with the results.
 
The results fulfil all my requirements.
 
The services provided have resulted in long-term positive outcomes.
 
I would use the services of E-Com Retail GmbH again.
 
Value
 
E-Com Retail GmbH ...
... reliably fulfils what has been agreed upon in consultations.
 
... keeps agreed-upon appointments.
 
... works within the agreed-upon budget.
 
... enables me to cut costs without compromising performance.
 
... recognises, deals with, and informs me of potential problems.
 
... is motivated and goal-oriented.
 
... provides personalised support.
 
... provides services above and beyond what is expected.
 
Services
 
E-Com Retail GmbH ...
... offers a comprehensive and up-to-date service.
 
... is competent and experienced.
 
... takes all relevant conditions (e.g. industry standards) into account.
 
... is reliable, reputable and friendly.
 
... acts appreciative and attentive.
 
... ensures that project discussions remain confidential.
 
... operates independently (e.g. with regard to suppliers).
 
... provides clear documentation.
 
Realisation
 
E-Com Retail GmbH ...
... fulfils services within the expected time period.
 
... uses time and materials effectively.
 
... realises services in a structured and efficient manner.
 
... attends to requests with the utmost diligence.
 
... outlines individual actions adequately.
 
... monitors project progress reliably.
 
... monitors customer satisfaction during the process.
 
... is available for consultations and enquiries.
 
... is flexible to possible changes.
 
Consulting
 
E-Com Retail GmbH ...
... understands the customer's concerns and expectations.
 
... assesses all customer requirements and clarifies any contradictions.
 
... responds to individual requests and needs.
 
... comprehensively analyses the starting situation and possible actions.
 
... evaluates the course of development realistically (e.g. chances & risks).
 
... provides helpful information and recommended action.
 
... provides time for consideration and freedom to choose between alternative options.
 
... is clear in terms of communication.
 
Customer service
 
E-Com Retail GmbH ...
...responds to queries promptly.
 
... remains approachable after the service has been completed.
 
... also offer appointments outside of normal business hours.
 
Business hours are convenient.
 
Waiting times for appointments are reasonable.
 
Business premises are suitable.
 
The equipment used is suitable.
 
The location is easily accessed via public transport.
 
There are sufficient parking facilities available.
 
Business premises and the entrance are barrier-free.
 
What do you think of the price to performance ratio?
 
Would you recommend E-Com Retail GmbH?
Your personal experience
Please be aware that your feedback may be published on the ProvenExpert profile for E-Com Retail GmbH.
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2025 Expert Systems GmbH