Send out invitations via survey cards, QR code, paper-and-pencil surveys, email, links, social networks, the Facebook app, API interface, or personal access code. With so many options, you'll get the feedback you need in no time at all.
Aggregate reviews and ratings.
Already have reviews listed on another platform? With ProvenExpert, a few clicks is all it takes to aggregate all your reviews (quantity and overall score) in one place. It saves time, lets you monitor all your reviews centrally, and keeps your company profile up to date around the clock.
Survey analytics let you see just how satisfied your customers are. See all of your strengths, potential improvements, and top competencies at a glance. Optimise your product and service offerings to better suit your customer base.
Tons of filters and features are available to help you quickly and easily get the information you need out of your surveys.
Always in the know.
ProvenExpert's weekly reports provide you with a summary of when and where you have received reviews, as well as all other information relevant to your business.
You also have the option of receiving daily updates on all new online reviews.
Put your good reputation to work for you.
Publish ratings and reviews on your company profile and customise which feedback gets displayed.
Attract new business by advertising your customer satisfaction ratings on popular social networks. With the ProvenExpert widget for Facebook, it's easy for your followers and visitors to see how satisfied your customers are.
Plus, with the Facebook survey app, you can integrate customer surveys right into your Facebook page for even faster feedback.
100% control over your reviews and ratings. You decide where, when, and what to display!
*Spiegel Research Center Survey (2017) – "How Online Reviews Influence Sales"
Impress at a glance.
One seal, every review. The ProvenExpert seal communicates a clear quality statement to potential customers. Choose from a selection of different looks and place your seal wherever you like.
Promote your customer satisfaction level on Google. Your ProvenExpert profile comes equipped with a Google star rating, which can also be integrated into your website's search results listing for better exposure and more clicks.
Want to take ProvenExpert's features for a free test drive or arrange a personal presentation? Just get in touch with us — we'll send you our test account login details or arrange an appointment with you for a personal online presentation of the platform.