Absolutely recommendable!!!!! Competent, serious, reliable, clean and friendly.
This will be my first recession that I write and this very deliberately, because the company ENnergy has really excelled.
I have had quite a few companies work on our house in the past, as part of the trades. But a company like that of Mr. Paul Pytel, I have not come across in all these years and really deserves an award.
Unfortunately, we can only give 5 stars. If it were up to us, the company ENnergy would have deserved more stars!!!!!.
It started with the initial contact and I was assured that the consultant would get back to me within two hours to schedule the initial consultation. Mr. Eisenberg contacted me after about half an hour and the next day I had a visit from the same consultant.
Of course one asks oneself the question whether a Photovoltaikanlage is worthwhile itself and how expensive it becomes. Also due to a lack of expertise on our part, there were a lot of unanswered questions here in the house. Here the company ENergy or Mr. Eisenberg took the time to clear the first questions out of the way. Since I am a very skeptical person and above all very cautious about placing orders, I asked for a second appointment, because there were still questions to be clarified, which came in the aftermath of the first appointment. They took a total of almost 6 hours (!!!!) to answer all my questions competently and understandably even for a layman. On the part of the company ENErgy in no way spoken or noted about a contract or contract award. This but also in the aftermath... I had some other companies here who wanted to build psychological pressure after a KVA to sign the sent contract.
Company ENnergy did not. Here Mr. Eisenberg had explained to me during a telephone call that the company handles it in such a way. One would give the customer all time of the world and the decision, over a placing of order, must come from the customer.
After several disastrous cost estimates and bungling advice from other companies, I knew immediately that we were more than in good hands with ENnergy.
Since we run a vacation home in our house, the installation could only be done in a minimal period of two weeks. Here I was already worried that the schedule could not be kept (Ukraine crisis, bottlenecks, delivery times etc. etc.).
Of course, I was asked again and again by telephone whether the project could actually be carried out in this way. Mr. Vaupel assured me again and again that there would be no schedule delay, which was also met.
The construction of the 30 modules took only two days, where I myself was amazed.
The battery storage, which came the following week, was built by two employees, which also took only one day. Here was apologized several times that the power had to be switched off for about two hours. All in all, the complete system was ready for operation in three days.
All employees distinguished themselves absolutely by competence, friendliness, reliability, speed and above all cleanliness. This is something I have never experienced with any other company in the trade. Here, too, 10 stars I would actually like to award.
For us it will certainly not have been the last contact with Mr. Pytel or the company ENergy. After we are more than satisfied with the work and the company has really excelled, here are already further planning or expansion plans in mind and for us it is certain that here only the company ENergy comes into question.
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Translation
thank you very much for your positive evaluation of the company ENnergy and your recommendation as a competent and reliable partner. We are pleased to hear that you are satisfied with the workmanship and performance of your photovoltaic system.
Investing in renewable energies such as photovoltaic systems not only helps to reduce CO2 emissions, but can also lead to significant savings in energy costs in the long term.
We wish you continued sunny days with your system for a long time to come.
With sunny greetings
Your ENnergy Team