Freihelden

Household liquidation - Clearing out - Removal - Storage

Contact information
We are an owner-operated Hamburg company, based in Hamburg and Lübeck, specializing in household clearances, de-cluttering and removals.

We offer the following services in greater Hamburg and greater Lübeck:
...

Contact information

Freihelden
Großmannstraße 129
20539 Hamburg
Germany
Directions

Contact person
Freihelden GmbH

Images & Videos

100% Recommended
5 stars 95
4 stars 0
3 stars 0
2 stars 0
1 star 0
Excellent (5.00)
Cost-performance ratio
Excellent (4.86)
Top competencies

Professionalism

5.00 out of 5
23 Reviews

Customer loyalty

5.00 out of 5
23 Reviews

Customer satisfaction

5.00 out of 5
23 Reviews

95 Reviews on ProvenExpert.com

4.99 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
The house clearance went really well.
All promises, deadlines and prices were met, the employees were quick and professional. Everything was left clean, and on the following day they called again to check that everything had been done to satisfaction.
My conclusion: Everything went really well and the Freihelden are absolutely recommendable.
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Customer review & rating for:
Freihelden Haushaltsauflösung
09/04/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the work of the very competent and experienced staff.
Highly recommended.
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Customer review & rating for:
Freihelden Haushaltsauflösung
28/03/2024Jessica
5.00 out of 5
Excellent
Recommendation
I am particularly satisfied with the personal consultation from the non-binding viewing appointment to the final acceptance - the communication was always focused on my customer needs, and changes were also implemented immediately. The process was competent, cooperative and friendly. The employees are all passionate about what they do and work in a value-oriented manner. As a customer, you can feel this immediately and it creates trust. Any time again!
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Customer review & rating for:
Freihelden Haushaltsauflösung
08/03/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Good advice and quick implementation. Very uncomplicated and everything is really taken care of.
Many thanks to the team
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Customer review & rating for:
Freihelden Haushaltsauflösung
05/03/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I am very satisfied everything went very well and the team was great, good atmosphere and great service. Keep up the good work, I recommend you to others.
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Customer review & rating for:
Freihelden Haushaltsauflösung
04/03/2024Astrid Czierr
5.00 out of 5
Excellent
Recommendation
It was a very friendly, transparent consultation. Nothing was hidden, the guys from the clearance team were quick and thorough!
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Customer review & rating for:
Freihelden Haushaltsauflösung
24/01/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I can highly recommend these guys. Moving from the 15th floor, elevator was defective in advance due to replacement of the elevator. No other moving company offered me the apartment inspection via Whats App video. I was able to come up, am severely disabled and was living in the replacement apartment at the time. A cost estimate was then provided. Now there were 2 appointments. Day 1 was purely for the move and it went really well. Everything arrived safely and even the wardrobe was assembled, even though I had dismantled it and they didn't know what it would look like at first. The guys are all super nice, very helpful and super reliable. On the 2nd day, the rest is to be done. So everything that is still there, gone. Then the elevator didn't work. And a new appointment had to be made quickly. That also works now. And we have always been in good contact and were able to come to an agreement. Thanks to you for everything. It's not the first time I've moved house with a company and I would always book the team again.
And I don't know why, but I had a good feeling from the very first moment, maybe because of the name "Freihelden". And you are definitely heroes.
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Customer review & rating for:
Freihelden Haushaltsauflösung
08/01/2024Paul Priebe
5.00 out of 5
Excellent
Recommendation
The Freihelden company gave me perfect advice when I was clearing out my mother's apartment. I live 500 km away and didn't have to drive to my mother's home. Freihelden made the appointments with the landlord for me and cleared out the apartment in a short time. The apartment was returned without any complaints. A great service that you can rely on! Thanks also to the colleagues who emptied the apartment on the 3rd floor and that without an elevator! The company is highly recommended!
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Customer review & rating for:
Freihelden Haushaltsauflösung
08/01/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The colleagues were very friendly and took good care of the facility and my father-in-law.
Always happy to work with you again, stay as you are.
You are a great team.
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Customer review & rating for:
Freihelden Haushaltsauflösung
14/12/2023Stephan und Susanne Wildschütz und Otto Schütz
4.87 out of 5
Excellent
Recommendation
Very professional work and good advice in advance. Highly recommended.
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Customer review & rating for:
Freihelden Haushaltsauflösung
11/12/2023Anonymously
5.00 out of 5
Excellent
Recommendation
For personal reasons, I decided to move to Japan, but I had to leave most of my household effects behind in Germany. So I needed a trustworthy and reliable partner who could take care of the professional liquidation and renovation of my apartment in my absence, as well as the stress-free handover of the apartment. In Freihelden and Mr. Hamidi, I found a professional partner who always made me feel safe and who took care of every important detail. During the extensive planning, a quick solution was found for every problem, no matter how small. I can unreservedly recommend the highly committed Freihelden team to anyone who finds themselves in a similar life situation!
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Customer review & rating for:
Freihelden Haushaltsauflösung
08/12/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Love keep free
You guys did a great job. From consultation, clearing out, renovation. Plus housing handover everything has worked.
Many thanks to the team.
Lg W.Tosch
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Customer review & rating for:
Freihelden Haushaltsauflösung
18/10/2023Anonymously
4.80 out of 5
Excellent
Recommendation
In any case, highly recommended. From the consultation to the planning to the execution a round thing. Communicative and correct!
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Customer review & rating for:
Freihelden Haushaltsauflösung
06/10/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I am simply thrilled. It's rare to experience so much customer friendliness. Starting with the contact by phone, to the on-site consultation and the preparation of the offer, to the implementation...it was simply wonderful. There was open and clear communication at all times. Mr. Hamidi was always available with help and advice. And honestly? Which other service provider calls his customers again personally after order implementation to ask if everything worked as agreed? That is very rare nowadays. If we ever have to do something similar again, I won't lose any more sleep. Many thanks to the whole Freihelden team...
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Customer review & rating for:
Freihelden Haushaltsauflösung
29/09/2023Stephan Schneider
5.00 out of 5
Excellent
Recommendation
We moved with Freihelden and would give them a triple AAA rating because we were very satisfied with the quote, execution and handling. We were particularly impressed that the furniture was disassembled and reassembled in a new location in no time, and all of our household appliances were ready to use again right away. There was a lot to do and the atmosphere was always good. If you choose Freihelden as your moving partner, the following applies: You will never walk alone!
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Customer review & rating for:
Freihelden
22/09/2023Nicole H.
5.00 out of 5
Excellent
Recommendation
Freihelden were commissioned with painting work and professional final cleaning. Everything was done as agreed. During the cleaning even the radiators were disassembled to be able to be cleaned better.
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Customer review & rating for:
Freihelden bewerten
20/09/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Don't go to clearers who work with fixed prices! At Freihelden, the incredibly friendly and competent Mr. Hamidi comes, looks at everything, gives tips on which things are better disposed of yourself (because cheaper) and then makes an unrivaled price offer. Then come people who know exactly what they are doing, who quickly and thoroughly pack everything and take it away. The free heroes are really heroes! I not only recommend them - I would hire them again anytime. Thank you so much!
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Customer review & rating for:
Freihelden
07/09/2023Lexi von Hoffmann
5.00 out of 5
Excellent
Recommendation
Have the free heroes now already the 2nd time needed. Also now 100% satisfaction. Very good and fast communication, quick quote and professional execution. I would contact the free heroes again immediately next time.
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Customer review & rating for:
Freihelden bewerten
03/09/2023Angelika Mothil
5.00 out of 5
Excellent
Recommendation
Have the free heroes now already the 2nd time needed. Also now 100% satisfaction. Very good and fast communication, quick quote and professional execution. I would contact the free heroes again immediately next time.
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Customer review & rating for:
Freihelden
03/09/2023Angelika Mothil
5.00 out of 5
Excellent
Recommendation
Actually, I wanted to get a quote from Freihelden for my move from Hamburg to Darmstadt, but instead of hiding the additional costs due to empty runs, etc., they suggested I contact a reliable partner company that is located in both cities, thus saving me significant additional costs. Add to that an incredibly nice employee on the phone and I have to say: this is how great service works! If I ever have to move in the Hamburg area, you are my first address!
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Customer review & rating for:
Freihelden
25/05/2023Mareike Coym
130 Reviews from
5 other sources
5.00 out of 5
Excellent
5.00 out of 5
Excellent
85 reviews on Google Maps
 
09/04/2024
5.00 out of 5
Excellent
13 reviews on 11880.com
 
07/01/2024
5.00 out of 5
Excellent
22 reviews on Google Maps
 
09/12/2023
5.00 out of 5
Excellent
5 reviews on Facebook
 
23/11/2020
5.00 out of 5
Excellent
5 reviews on Umzugsfirmen-Check
 
07/05/2021
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All reviews and experiences about Freihelden are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 28/09/2020  |  Last update: 17/04/2024   |  Report profile

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