Jochmann GmbH

Heating, plumbing, air conditioning

Contact information
As a modern crafts company, we see ourselves as a reliable service provider on behalf of our customers. Every day, our highly trained employees pursue the goal of delighting you as our customer. We promise: Our quality is unmistakable.

Contact information

Jochmann GmbH
Dargelützer Weg 27
19370 Parchim
Germany
Directions

Contact person
Jochmann GmbH

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Review from 21/06/2024  
4.40 out of 5
Good
Recommendation
Quality
Value
Services
Implementation
Consulting
Top competencies

Customer loyalty

4.93 out of 5
15 Reviews

Customer satisfaction

4.87 out of 5
15 Reviews

Customer support

5.00 out of 5
14 Reviews

103 Reviews on ProvenExpert.com

4.40 out of 5
Good
Recommendation
Very good advice from the colleague who carried out the work. Friendliness and competence
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Customer review & rating for:
Pool & Schwimmbad
21/06/2024K.
Jochmann GmbH Comment from Jochmann GmbH:
Thank you very much for your review. Your opinion is important to us.
4.60 out of 5
Excellent
Recommendation
You can't always blame everything on the Ukraine war.
Even if the mutual cooperation is right, the parts prices and maintenance prices are generally too high. I've reached my limit and I'm no longer prepared to pay more than this time (almost €300) for everything because I simply can't afford it any more. Take a closer look at your customers, not everyone is a VIP or a Croesus, even if they have bought a very expensive system from you. (Some people save for a long time to buy something solid that won't give up the ghost after a few years. )
Best regards
D. Krüger
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Customer review & rating for:
Kundendienst
13/06/2024Anonymously
Jochmann GmbH Comment from Jochmann GmbH:
We value you as a long-standing customer and would be delighted to continue working with you.
4.80 out of 5
Excellent
Recommendation
Competent and professional implementation of the tasks set, requests and changes to the existing order were no problem ..... Top performance .
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Customer review & rating for:
Pool & Schwimmbad
12/06/2024Anonymously
Jochmann GmbH Comment from Jochmann GmbH:
Thank you, we appreciate your review.
5.00 out of 5
Excellent
Recommendation
Nothing to complain about, fast, competent ,
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Customer review & rating for:
Kundendienst
07/06/2024B.
Jochmann GmbH Comment from Jochmann GmbH:
We appreciate your positive feedback.
5.00 out of 5
Excellent
Recommendation
The complete service is simply terrific, this company is unbeatable, a big thank you for the quick help.
Lg Nicol Gotthardt
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Customer review & rating for:
Kundendienst
04/06/2024Nicol G.
Jochmann GmbH Comment from Jochmann GmbH:
Dear Nicole, thank you very much for your review and all the best for you.
5.00 out of 5
Excellent
Recommendation
I am very satisfied with all the services. Only the price for the maintenance of my pellet heating system gave me a bit of a fright. Otherwise a top company with very well-trained staff. 👍
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Customer review & rating for:
Kundendienst
03/06/2024Ricardo T.
Jochmann GmbH Comment from Jochmann GmbH:
We are pleased that you are satisfied with our service and will be happy to help you again.
5.00 out of 5
Excellent
Recommendation
Fast, competent repair. Very friendly staff
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Customer review & rating for:
Kundendienst
31/05/2024R.
Jochmann GmbH Comment from Jochmann GmbH:
Thank you very much for your review. We appreciate your feedback.
4.60 out of 5
Excellent
Recommendation
The company Jochmann GmbH responds immediately, there is always a competent fitter, always friendly and the troubleshooting and repair work 100 percent.
The staff are also always in good hands, great girls.
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Customer review & rating for:
Kundendienst
10/05/2024Axel P.
Jochmann GmbH Comment from Jochmann GmbH:
Hello Mr. Pöcker,

Thank you very much for your great review and frank words. Here's to continued good cooperation.
5.00 out of 5
Excellent
Recommendation
Planning.commitment.competence. Customer service.everything super. From placing the order to completion!
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Customer review & rating for:
Kundendienst
09/05/2024Anonymously
Jochmann GmbH Comment from Jochmann GmbH:
Thank you for the 5 stars. That makes us very happy.
5.00 out of 5
Excellent
Recommendation
Fast appointments, great staff.
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Customer review & rating for:
Bad & Sanitär
07/05/2024C.
Jochmann GmbH Comment from Jochmann GmbH:
We appreciate your rating and will be happy to help you again.
5.00 out of 5
Excellent
Recommendation
Nice and friendly, Mr. Rambow responded to the customer's wishes.
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Customer review & rating for:
Kundendienst
06/05/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The Jochmann company not only knows its trade very well as a professional service provider, but is also personally friendly to its customer base - e.g. with gifts on special anniversaries. This conveys the feeling that you are in good hands here and are part of the family.
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Customer review & rating for:
Kundendienst
01/05/2024Ingo D.
Jochmann GmbH Comment from Jochmann GmbH:
Hello Mr. Duehrsen,

We very much appreciate your review and will be happy to help you again.
5.00 out of 5
Excellent
Recommendation
Very friendly and competent!
Show original
Customer review & rating for:
Bad & Sanitär
10/04/2024Anonymously
Jochmann GmbH Comment from Jochmann GmbH:
We appreciate your satisfaction. Thank you very much.
5.00 out of 5
Excellent
Recommendation
The customer service employee was punctual and worked in a concentrated and speedy manner. The work site was left clean and tidy. As a layman, the employee explained the defects to me in an understandable way and immediately provided a quote for the replacement parts.
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Customer review & rating for:
Kundendienst
06/03/2024Brigitte H.
Jochmann GmbH Comment from Jochmann GmbH:
Hello Ms. Horn, we appreciate your kind words and will pass the praise on to the appropriate colleague. Thank you for your review.
4.50 out of 5
Excellent
Recommendation
Invoice had an invoice date of 31.01.2024 - postal delivery by Nordbrief took place on 25.02.2024.
Timely payment hardly possible.
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Customer review & rating for:
Kundendienst
05/03/2024Anonymously
Jochmann GmbH Comment from Jochmann GmbH:
Thank you very much for your review and your information. We hope that you were satisfied with our customer service and will be happy to help you again.
5.00 out of 5
Excellent
Recommendation
There were no restrictions at any point. Overall, we are very satisfied with the conversion and the new installation of the heater.
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Customer review & rating for:
Heizung
29/02/2024Anonymously
Jochmann GmbH Comment from Jochmann GmbH:
Thank you for the compliment. We are delighted that you are satisfied.
5.00 out of 5
Excellent
Recommendation
Very satisfied with everything
Show original
Customer review & rating for:
Kundendienst
01/02/2024S.
Jochmann GmbH Comment from Jochmann GmbH:
Thank you very much. We really appreciate that.
4.80 out of 5
Excellent
Recommendation
Punctuality, reliability
Show original
Customer review & rating for:
Kundendienst
15/01/2024Anonymously
Jochmann GmbH Comment from Jochmann GmbH:
Thank you very much for the good rating.
5.00 out of 5
Excellent
Recommendation
Competent staff available at all times.
Friendly, competent fitters for planning large objects or for quick small repairs.
To be recommended at any time.
Koslowski Caroline
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Customer review & rating for:
Bad & Sanitär
08/01/2024Caroline K.
Jochmann GmbH Comment from Jochmann GmbH:
Thank you very much for the kind words and the great review, Mrs. Kosloswski.
5.00 out of 5
Excellent
Recommendation
This specialist company responds to customer wishes without imposing anything. Appointments are kept. I feel personally recognized as a customer and am not just a customer number. The work is done cleanly and I get valuable tips. It's great that there is such a craftsman's business, thank you.
Show original
Customer review & rating for:
Kundendienst
25/12/2023Schmied, E.
Jochmann GmbH Comment from Jochmann GmbH:
Hello Mr. Schmied, thank you very much for your kind words and all the best, especially health, for the year 2024.
46 Reviews from
1 other source
4.20 out of 5
Good
4.20 out of 5
Good
46 reviews on Google Maps
 
07/05/2024
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* All reviews and experiences about Jochmann GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 23/09/2022  |  Last update: 23/06/2024   |  Report profile

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